United Federal Credit Union User Reviews

What users say

Top reviews

Ease of use

No issues

Doctor

Good so far

Excellent service

No complaints my compliments to the UFCU team 100%

All employees

The best

Excellent

This app just work, as many other banks app should but doesn’t.

UFCU

Why am I unable to do phone/photo deposits? Thanks for any help.

Current customer

Easy access
Great place to bank
Great customer service

Good app

The app is easy to use with no issues.

Features they could add would be:
1. make a widget to where I can see my balance without having to login.
2. Offer the ability to do round ups on purchases and put into savings or IRA if you have one.

Not Ready

The app has limited functionality, messaging and bill pay account linking don’t work.

Great customer service

Thanks for being a small town bank for us small town businesses.

Guidance and tips in app

I appreciate having free tools like SavvyMoney in the app to monitor my credit score and check my accounts in the same place. I like that it also gives me tips to improve my credit score.

Concise and Accurate

UFCU App is quick and easy to read accurately

Very efficient

🩷🩷🩷

Great app

Easy to use, thank you and I love how fast I see the transactions happen. I never have to wait to see if something went through. It is also fun to see how much money we make in all the different accounts.

Phenomenal

Phenomenal app! Performs great! Everything I need done when it comes to my account I am able to do through the app; so far!

Grateful Client

Left BOA a few years back. Love the friendly service of the branch but more so the ease and preciseness of the United Fed App.

Easy to use financial tool

Easy to transfer funds with a couple of clicks.

Excelente App

Is very helpful I can do all my banking needs other wise I’ll be in trouble there’s no bank branch near me

Horrible

I hate this bank, but they are one of the few that do boat loans

Not great

I have 7 other bank accounts with other banks and all of the apps. This one is by far the worst. Between glitches and confusing auto pay it’s been a head ache just to manage. For example, I’m currently trying to deposit a check electronically and it continues to say that feature isn’t available for my account. I have done this monthly for the last 8 months but today the app thinks there is a problem. Also, having to write electronic deposit to this specific bank on the check is silly when no other banks require that additional step. It makes me question if their banking system needs extra steps due to incompetence at the human/leadership level.
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