United Taxis Ltd User Reviews

Customer Experience

Positive experience66.7% of reviews
Neutral3.8% of reviews
Negative experience29.5% of reviews

~ Based on 78 written reviews from the US App Store.

What users say

Is United Taxis Ltd Safe?

United Taxis Ltd appears safe based on user ratings. AppsHunter Safety Score for United Taxis Ltd is 93/100.

This assessment is based on 87 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.7% of ratings point to a safe experience
1.1% of ratings suggest some concerns
1.1% of ratings point to a risky experience

~ Based on 87 App Store ratings for United Taxis Ltd.

Is United Taxis Ltd Legit?

United Taxis Ltd appears legitimate, with a few gaps. AppsHunter Legitimacy Score for United Taxis Ltd is 73/100.

Based on 73 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Excellent Service

From booking, to the notifications prior to our taxi arriving and then a spotless car and charming driver it was fabulous customer service. Will always recommend United.

Too many notifications

It’s a town scale app. Stop sending 2-3 notifications a day, everyone knows about the app

Won't stop spamming notifications

The app has been spamming notifications multiple times per day all week advertising a discount code for festival tickets. Since I first wrote this review yesterday it has sent 4 more.

Annoying notifications

Up to this point, this app has been fantastic. It works well. And the service has been great. However. Recently I have been receiving “notifications” which are nothing more than adverts, and have literally nothing to do with any booking I have. It’s a taxi app. I book taxis with it. DO NOT infest my phone with pointless advertisements!

Naturally of course there is no way to turn off the adverts. So I’m stuck with turning off notifications all together, making the app less useful. Nice one United Taxis. Slow clap. Yet another company making their app less useful in the name of profits.
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Best in town taxi firm

I’ve been using united for years now.
I’ve only ever had a handful of bad experiences with drivers. The majority are fantastic.
I wouldn’t use another company.
Highly recommended.

Excellent Value – Saved £6 on a Local Trip

Highly impressed with United Taxis. I was being quoted £16 by another provider for a standard trip to school, but United did it for just £10. Not only was it significantly cheaper, but the service felt much more reliable and professional. Brilliant value for money."

Mr

Mr

Reliable

Taxis are always on time or early. Very happy with the service they provide. They’ve been reliable while I’ve had difficulties getting around. Thank you!

Pre booked

Always on time and stress free. Never use any other taxi firm

Great service

Easy to book, professional drivers, pleasant trip

Notification spam

They sometimes send spam notifications and don’t have a way to turn off advertising in the app that I can see so I’ve had to turn off notifications. The taxis themselves have been good.

Reliable and reasonable

Charges a fixed rate and easy to book through the app

Notifications

Have recently started receiving notifications about roadworks and other generic things I couldnt care less about.
No way to revert to only getting notified about my journeys (ie, your driver is on the way).
Will be deleting the app if they dont fix this.

Impossible captcha

Spent 5 minutes trying to book a taxi where all the captchas fail. What a fail !!!!!!

Great service & prices.

Always / 99% of the time fast, fair prices & kind character drivers.

Would recommended.

Wonderful driver! Autism awareness advocate - Gavin 🔥

Gavin was brilliant! We spent the journey discussing the importance of autism awareness among taxi drivers. I am writing to the council to recommend they include this as part of the new BTEC for taxi drivers. Thanks Gavin!

Useless app

Does not allow me to pass verification and log in, followed by an unhelpful error message.

Card never works :/

My Apple Pay never works. Even tried manually putting in my card details. Can only pay in car. Tried Deleting the app and reinstalling too. Nothing. Really disappointing.

Inga

I order Taxi at early morning to my daughter and she came home safe.

Cool

Dark Mode Icon on iOS would be cool