UPDATE: much better
PREVIOUS REVIEW: I was excited to see a new app for my treadmill! The previous app was… not great. I don’t need
many bells and whistles (I’m not one to care about connecting to a fitbit or Apple health and I
don’t need this app for setting goals. I simply want it to track time/distance if for no other reason
than I can do maintenance on the treadmill at appropriate times per the manual). My main
problem with the old app was that I had to continually reconnect the treadmill to the app. It was
easy to forget. This new app is supposed to solve that! It doesn’t. Not only does it not stay
connected, you have to move through multiple unintuitive screens to reconnect it again (and the
screen to do it on is weird and unfinished looking). At least before I just had to open the app and
push one button. Even worse, the stats keep resetting to zero throughout the day. I walked 4
miles this morning and then when I reconnected the treadmill in the afternoon everything reset
to zero.
Registering the new app was just weird. Marketing screens that have nothing to do with me and
don’t seem connected to the treadmill at all. Thought I was being scammed. I simply can’t
believe I waited so long for a better app and got a worse one. How? Still happy with the
treadmill itself, it’s a workhorse and has been great. But come on. It’s 2025. Why did this take
over 2 years? Get a functional app for your premium product please. Hire people who know
what they are doing. Or at least be honest and admit that a simple app that stays connected and
tracks time/distance isn’t ever going to happen. At this point it seems intentionally dishonest to
mention the app as part of the selling point for the treadmill.
I’m going to continue to run the old app. It still “works” for now. At least it doesn’t reset time/distance to zero each time it reconnects.
Response from developer
Thank you for reporting these issues. Rest assured we're working hard to fix these bugs quickly, and hope to push a new update out soon.
Still not syncing with Apple Health
I got an email about a new update for the app, downloaded and one can’t do anything without creating an account with an email address. There’s no reason an account should be needed and when email is the only option, I don’t have time for it.
Dec 1, 2025 and I checked in to see if this app works yet. It reported 10 times the amount of steps taken into Apple health and then no further updates. The old app would update health regularly, every minute or couple of minutes and the steps were accurate. This app has never accomplished that.
Great treadmill, please just restore the old app that was accurate and worked fine.
Response from developer
Hi there -- I'm following up to let you know we have a new generation of the app available now (the v4 generation) that's meant to address the step count accuracy issue you called out in the earlier versions of the app. When you get a chance to update, we'd really appreciate knowing whether the issues you were seeing are resolved now. Thanks!
Update: back to 5 stars
Response from developer
We really appreciate you coming back to update your review. We've been working really hard on modernizing the Unsit app experience. Please feel free to write to us with any feedback you have on other ways we can make the app even better!
Needs a lot of work
Response from developer
Hello, thank you for the honest feedback. We've been working hard on a brand new version of the app that we released a few weeks ago. Please take a look at the new version when you get a chance and let us know whether we were able to address the issues you called out. If not, please let us know what's still not working well so we can address it right away.
So many issues
Response from developer
Hello, thank you for the honest feedback. We've been working hard on a brand new version of the app that we released a few weeks ago. One of the main things we've been focused on is improving the reliability of the bluetooth connection and the Apple Health syncing. Please take a look at the new version when you get a chance and let us know whether we were able to address the issues you called out. If not, please let us know what's still not working well so we can address it right away.
