Connection is spotty at best
The app is useless as it hardly ever connects. In Nov 2023 they told me they had a new app ready to go in April 2024, but that was the last I heard of it.
App not updated in YEARS! Doesn’t count steps!
Downloaded when I bought the treadmill. Bugs immediately. I’m writing this because I’m deleting and redownloading again in the hopes it works at least sometimes. Right now the UI is broken and won’t even let me toggle to turn it on. If you are thinking of investing in a desk treadmill where you can count steps, recommend you look elsewhere.
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Useless app
It never connects, useless app. The company doesn’t care about its customers; they don’t respond to negative comments.
Allow to auto reconnect
It is very frustrating that I have to manually reconnect the app to tell it that I’m back at the desk. Meanwhile the app has stayed open and the treadmill is now turned on and Bluetooth is on, but it won’t know that I’m walking again unless I manually tell it that I’m back. Please improve. As others have said, we paid too much for this treadmill for such a poor app.
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Completely worthless
This app is completely useless and adds absolutely zero value to the treadmill. Who thought it was acceptable to have the app require being open and unlocked to keep a persistent connection to the treadmill? It is embarrassing that it is advertised as a companion app for the otherwise excellent treadmill product. Please, let me build a better app for you, for the sake of all of us that use the treadmill.
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