UOB Infinity Singapore User Reviews

Name: UOB Infinity Singapore
Rating: 1.42857 (7 reviews)

United Overseas Bank Limited Co.

Is UOB Infinity Singapore Safe?

Not enough ratings yet to assess UOB Infinity Singapore.

Is UOB Infinity Singapore Legit?

UOB Infinity Singapore appears to be a legitimate app. AppsHunter Legitimacy Score for UOB Infinity Singapore is 80/100.

Based on 80 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Worst Customer service/Bad interface

I have been using banking services for quite some time and have found the customer service to be quite unfriendly (with hold times of at least 10-15 minutes) and lacking customer greetings. The web interface is completely useless and confusing. They also charge the wrong exchange rate at the airport, making people feel fooled every day. I hope this comment encourages other people to stop using the worst bank in Singapore.

CarMaster128

3 years ago

App just does not work

This app just does not open. No problems ever with any of my other Singapore banking apps.

d2fg4

5 years ago

Worst app ever

Update:. Ios15 on iPhone 13 app won't even open

Regularly crashes my phone. Most days I can't even log in. Worse than useless since it is actually damaging.

Kniqlaus

5 years ago

Response from developer

Hi Kniqlaus, Apologies for the unpleasant experience that you had encountered. We would like to get more details in order to investigate the issue that you encountered. Therefore, if possible, kindly contact our Corporate Call Centre at 1800 226 6121, 9:00AM to 6:00PM, Monday to Friday (excluding public holidays). Thank you.

Worst banking app out there

I have tried about 7 digital banks and uob app is the worst by far and full of bugs

Heyw00d1

5 years ago

Response from developer

Hi Heyw00d1, Apologies for the unpleasant experience that you had encountered. We would like to get more details in order to investigate the issue that you encountered. Therefore, if possible, kindly contact our Corporate Call Centre at 1800 226 6121, 9:00AM to 6:00PM, Monday to Friday (excluding public holidays). Thank you.

Access notification keeps popping up

Terribly slow app and very buggy. Another joke from UOB. You should just hire some people from DBS and copy what they’ve done. Your website and app experience for business customers is the worst in the entire global banking industry.

good plant hunting

6 years ago

Response from developer

Hi good plant hunting, Apologies for the unpleasant experience that you had encountered. We would like to get more details in order to investigate the issue that you encountered. Therefore, if possible, kindly provide your Organisation ID, User ID and contact information by filling up the UOB Infinity survey form located at the UOB Infinity's logout page or contact our Corporate Call Centre at 1800 226 6121, 9:00AM to 6:00PM, Monday to Friday (excluding public holidays). Thank you.

Significant Battery Drain

While the app does what it needs to do, there seems to be a very significant battery drain. While using it to approve transactions in slightly under an hour, this app drained more than 80% of the battery! A quick look in the Battery tab in the settings revealed an 89% drain within a 1hr period! When not using this app, the phone has enough battery to last a little more than a day. So this isn’t a case where the battery is old and cannot hold the charge.

The best part is, connecting the phone to a charger, prevents the phone from receiving log in pop ups. The screen becomes unresponsive. The app cannot be used when plugged in to a power source. The above mentioned issues were experienced on an iPhone 8.

magnumgan

6 years ago

Response from developer

Hi magnumgan, Thank you for your feedbacks. We will review these and improve the application whenever is possible. If you have encountered any other issue, kindly provide your Organisation ID and User ID by filling up the UOB Infinity survey form located at the UOB Infinity's logout page or contact our Corporate Call Centre at 1800 226 6121, 9:00AM to 6:00PM, Monday to Friday (excluding public holidays) for assistance. Thank you.