NOT WORKING LOADING SCREEN FOREVER SCAM
This app has stopped working after one or two times of giving you information. This has been going on for the last several weeks. It has a loading screen that never fully loads. You pay for a subscription of $1.00 a month and you get nothing. You get no credit scores, no information. It does send you spam e-mail. I do not recommend until they FIX.
Update
Thanks,
NOT WORKING LOADING SCREEN FOREVER
Cu
Total scam.
No longer working
Refund- app dosen't work
Don’t wast your time, this app is fraudulent.
Muy bueno 😊
Response from developer
Muchas gracias por el cumplido. Nuestra aplicación ahora también está disponible en español. Sin embargo, tenga en cuenta que todavía está en versión beta.
Can’t opt out of emails
My number has been called
Response from developer
I’m sorry to hear this Robert. Unfortunately we have no control over the quiz and registration portion of the app, that is all Equifax. They purposefully make it tough so that scammers can’t get into the app and steal your (or anyone else’s) identity. We do nothing but pass information back and forth, nothing more. Maybe you can give them a call at +1-888-378-4329.
They beta is full? Can’t even get the app
Cant even use
Response from developer
Let me explain. We cannot simply take the app off the App Store. We also cannot just show an app that shows a screen saying our beta is full as both scenarios above are against Apples TOS. So with that being said we are allowed to create a waitlist so that’s where we are at right now. Moving to your comment about receiving unnecessary emails, no you will not. We will only email you when your turn comes up to get in (which should be soon). We are letting more people in each day, we just wanna be sure all the bugs are worked out before letting people in and having to deal with critical bugs at scale. We think that having people wait a little longer is much more convenient than having to deal with an app that’s constantly crashing on them. However if you’d like us to take your name/email out of the queue we’d be more than happy to oblige, just drop us an email at support@myupcredit.com.
Beta is Full
Crashing app
Response from developer
We are actively working on fixing this login issue. Your voice is definitely being heard. After receiving this and the last review we looked into what could be causing the problem and should have a fix out by Monday. We are deeply sorry for the inconvenience and hope that you remain a part of the Up Credit family.
New version is not reliable
Response from developer
This issue has been fixed in the new version. Please let us know what you think. Thanks for all the feedback and support.
Equifax????
Can’t figure out all the features
Response from developer
Hello Jayla, First and foremost, welcome to the community. Let me address some of these problems for you. Over time your credit history will be added to the history graph below your credit score. But when you first sign up we don’t have the previous months score because you weren’t a member with us the previous month. We would love it if we could do show your previous months score when you first start but unfortunately that’s a limitation imposed on us by Equifax. Now, let’s move on to your to-do list. When you mention this are you talking about the plan page? If so, the items that are automatically added (by us) will be marked as complete when we see your next credit report and those items are paid off. For example, if you pay off an account, that item will be marked as complete as soon as it is seen as being paid off on your credit report. Please note, this can take up to 30 days for a company to report, so it may take a little time. On the other hand by to-do list, if you are talking about custom plan items that you personally add, then the way to mark them complete is simply by tapping them and marking them complete. If you need further assistance please feel free to reach out to us at support@myupcredit.com and we will be happy to help you out. Thanks.
