Uphold User Reviews

Customer Experience

Positive experience57.7% of reviews
Neutral3.4% of reviews
Negative experience39.0% of reviews

~ Based on 1,278 written reviews from the US App Store.

What users say

Is Uphold Safe?

Uphold: Buy BTC, ETH and 360+ appears safe based on user ratings. AppsHunter Safety Score for Uphold is 94/100.

This assessment is based on 89,811 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
2.1% of ratings suggest some concerns
5.1% of ratings point to a risky experience

~ Based on 89,811 App Store ratings for Uphold.

Is Uphold Legit?

Uphold: Buy BTC, ETH and 360+ appears to be a legitimate app. AppsHunter Legitimacy Score for Uphold is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

0/10

Worst app Iโ€™ve ever used. Pure scam

Good exchange

Lots of exchanges have just one good feature, but this one has everything I need

Awesome!

My friends and I using uphold for crypto investments since 2021 and we are satisfied with the service and everything. Itโ€™s fast to sell and withdraw money. Best app and platform.

Awesome to have and trade

Been with uphold for 6 years and always happy

review

easy and simple to use, has a lot of different tools to help navigate the crypto landscape

Awful

These people are not efficient when solving problems that they think everyone is scamming when people actually want to do business. They hurt themselves

Halsey Minor would be ashamed

I began to use Uphold from its early days. It was created by Halsey Minor as Bitreserve before the rebranding.

In its early days it was a joy to use, and I have fond memories of that time.

I stopped using it and other platforms. If I remember correctly o closed my account. Nothing untoward - just life moving on.

After some years I tried to create a new account. I was declined. I asked why. I was informed that uphold had taken the decision in order to protect its users. No further explanation was given.

Since then I have used other well-known platforms without issue. I have no criminal record, no debts, and pay my taxes.

The bots that now do customer support might need an upgrade. Itโ€™s the 21st century and uphold should be able to know the difference between good and bad actors.
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Terrible Customer Service!

The costumer service is absolutely ancient and terrible. Good luck waiting on them to get back to you with high value transactions in the line!

Scam

They will freeze your account and make it impossible to get your money back.

Market gardener

Uphold has been a great experience it this transitionary new world of Blockchain economy understanding for me

Most exceedingly remarkable and extremely exceptional cryptocurrency recovery technology expertise!!

Please read carefully, I lost my money few weeks ago in bitcoin investment.
I lost over ยฃ155,065 they denied my withdrawal request and also left it pending. I reached out to them and they never responded back to my emails and calls. They eventually locked me out of my account I had reach out a recovery experts at DsmartGuru @ gMailcom to help me recover all my money back. They're the best when it comes to crypto recovery. Thankfully I have gotten my money back.
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Great customer service experience

So I had unfortunately had an issue where my phone had given out on me and I had lost all access to my account. I was able to reach out to support where they were able to help me reset my two factor authenticator and helping me gain access back to my account Iโ€™ve never felt more secure and I want to take the time to really point out how secure this app is versus other platforms 100% guaranteed to satisfaction after todayโ€™s experience I will not use any other platform other than upload. Thank you again to the upload team.
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A Top notch recovery pundit in resolving locked funds cases with professionalism and expertise

I across this expert through a very close friend of mine from work that got their services in recovering her lost bitcoins. Get informed and do the needful to keep your business afloat. This is a trusted company that can be counted on in times of need. If you've been swindled, don't hesitate to reach out to them at Procyberhacksrecovery@ gMail, they will do everything in their power to help you retrieve your losses. they're the best when it comes to recovery, recommend. Thank you!
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Excellent trading platform.

Uphold is a great company and always great customer service . Highly recommended

Extremely bad

Stay far away from uphold. They canceled my account and froze my $33,000. Gave no reason for this action . I can not withdraw my money and have been given zero time frame when I can get my money back. Absolutely amazed how they are allowed to operate. Stay far away !!!!!

Update from 1 star to 4 stars.

After a month of waiting I was finally verified and able to withdrawal my funds. Since then I have had a few transactions not go through.

Need to verify myself again and I have no choice but to submit a selfie and of course they want access to my microphone.

They seem to make it difficult in order to steal your funds. Stay away.

Security is fine but when you change your security levels after you get funds from your victims you are garbage.
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bartlily

100%

Awesome.

Been with uphold since theyโ€™re the only ones in the us that one can access into buying XRP

A Top notch recovery pundit in resolving locked fund cases with professionalism and expertise.

In every dilemma there is always a resolution. After my funds of $140k became locked,I tried all my best calling the customer service but to no avail! I reached out to my friends and explained God so good this tech savvy was introduced and approached the situation with patience, professionalism, and strong technical expertise. They explained each step clearly, kept me informed throughout the process, and worked diligently to resolve the issue. Their persistence and transparency gave me confidence during a very stressful experience. If you are having similar issues Reach out to him via CyberTech076 @ g mail Com
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Fantastic

Easy to use thereโ€™s a plethora of coins to invest in