UW Credit Union User Reviews

Customer Experience

Positive experience31.0% of reviews
Neutral8.9% of reviews
Negative experience60.1% of reviews

~ Based on 203 written reviews from the US App Store.

What users say

Is UW Credit Union Safe?

UW Credit Union appears safe based on user ratings. AppsHunter Safety Score for UW Credit Union is 94/100.

This assessment is based on 6,058 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.2% of ratings point to a safe experience
1.1% of ratings suggest some concerns
4.7% of ratings point to a risky experience

~ Based on 6,058 App Store ratings for UW Credit Union.

Is UW Credit Union Legit?

UW Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for UW Credit Union is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Can’t enter auth code

When I try to log in it accepts my user and password, but when it asks for my auth code, I swipe away to get it and when I swipe back the app displays only the UWCU logo and is completely locked up.

Error

Why can’t I login back into my account

Two Factor Authentication Not Working on iPhone

Love the app, however awhile back my two factor stopped working correctly. I use 1Password which has two factor integration and normally when logging in I can just hit paste in the authentication box. But for some reason it won’t paste and I have to open 1Password to manually copy. This feature works on my iPad and I’ve tried resetting authentication without any luck. It works for a couple days and then stops. Anyway hopefully just a bug but otherwise it’s a great app.
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It does not work

The app is broken and does not work. I’m sick and tired of trying to login every month and having to call in. You need to fix it or remove it from the App Store and allow us to login online. This is unacceptable.

Where is the log out button

I have searched everywhere and cannot figure out how to log out. Frustrating

Happy customer

I love UWCredit Union

App

The App Is Really Wonky! Hard To Access Certain Things,

Mobile check deposit feature faulty and unreliable

The mobile check deposit feature has been really buggy the last few months. Lets me take a picture of the front of the check, and then deletes the picture when I try to go to the next step like I never took the picture. What gives? Very frustrating when you rely on the convenience of mobile deposit and cannot anticipate whether it will work that day or not. Please fix!
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It was good

I LIKE MONNEY!!!!!!!!!

Mobile check deposit faulty and unreliable

The mobile check deposit feature has been really buggy the last few months. Lets me take a picture of the front of the check, and then deletes the picture when I try to go to the next step. What gives??

App Black

For some reason the app it’s now a blank screen. Even when trying to access uwcu online brings me to the app with a dark screen, unable to accesses anything.

awful and confusing

terrible layout so confusing

stupid

with every update gets more confusing and gobbly gook

Lack of card tools

This app doesn’t have all of my cards attached to it.

Uwcu

Solid software, have never felt as though my bank app lacked functionality and on the contrary I think it has more functionality that other apps, summit, Wells Fargo etc.

Bad updates

I updated the app like they asked and now Zelle isn’t working. An update that gets released before making sure the basic services aren’t glitching is embarrassing in 2026.

Didn’t know how good I had it…

…until I tried switching to a different credit union. Holy cow. *This* app ACTUALLY WORKS — its numbers are accurate, its functions are quick and work well, it makes login both easy AND secure. It’s not flashy, I guess, but who wants ”flashy” from their *bank*? Instead it gives off “quiet competence”. I’ve since switched back to UWCU and won’t be changing anytime soon.
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Zelle Glitch

Zelle kicks me out every time I’m trying to use it!

User Friendly

Fantastic app, fantastic service, fantastic c.u!

Amazing App - Keeps Me Banking with UWCU

This is an absolutely amazing app, I’ve used it for years and have rarely had issues. I truly trust UWCU and enjoy banking with them because of this experience! I highly recommend banking with UWCU and using the app.