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EBCentral

EBCentral

Manage your EBC accounts

166 ratings
75 reviews
💰 Finance
Free

Details

  • Released
  • Updated
  • July 23, 2021
  • October 1, 2026

Features

Developer

Employee Benefits Corporation
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EBCentral screenshot #1 for iPhone
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EBCentral screenshot #6 for iPhone
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About

Manage all your benefit accounts, including FSA, HSA, and HRA, in one convenient app. Track your money, view account activity, submit claims with photos of receipts, and manage your benefits card. Stay organized and informed about your funds and deadlines.

✓Unified benefit account management
✓Track balances and activity
✓Submit claims with receipt photos
✓Manage benefits card
✓View transaction history
✓Access support resources
✓Biometric login
Show original description

What users say

Summarized from real user reviews of EBCentral. Based on 166 reviews and a 4.7/5 average, it highlights the 6 positives and 10 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use
  • 🚀Fast submission
  • 👍Clear instructions
  • 🚀Efficient review
  • 👍Clean and simple interface
  • 🚀Real-time notifications

Negative things

  • 🐛Login issues
  • 🐛App crashes
  • 🐛Blank screens
  • 🐛Incorrect credentials error
  • 🐛Face ID issues
  • 🐛Inconsistent functionality
  • 🐛App closes randomly
  • 🐛Duplicate submissions
  • 🐛Slow loading times
  • 🐛Verification code issues
See all reviews

What's New in EBCentral

2.12.0

October 1, 2026

We've added richer account details and helpful information to make it easier to understand and manage your benefits.

User reviews

Most RecentHighest RatedLowest Rated

Easy Peasy

Yesterday I was beside myself because I couldn’t find my benefits card…finding out I could request a replacement it through the app made me relieved!
PatryceNichole3000PatryceNichole3000

Good idea

The app is good but the physical debit card never works ??! I always have to hand enter or call or order a new card
Rosemom64Rosemom64

EBC review

Overall, it is easy to use easy to submit. Very user-friendly.
LjanoskaLjanoska

Easy

Needed to provide a receipt for eye doctor visit. Just took a picture and uploaded it. Took 2 whole minutes.
NurseRiderNurseRider

Huge improvement

This app is a huge improvement over the previous version and mashes submitting receipts super easy. It may even be easier than the browser on a computer.
No thx nicknameNo thx nickname
See 70 more reviews

User experience

🐞

Reported Bugs

50 issues

Does not show all accounts (e.g., investment accounts)

Bug

App closes when trying to view activity

Bug

Next button does not work during claim submission

Bug

App does not work on iPhone

Bug

Error message: username or password wrong

Bug

Unable to log in, connection error

Bug

App closes after clicking what to view

Bug

Transaction activity exits out of the app

Bug

App stops working, blank screen

Bug

Screen doesn't go anywhere after entering information

Bug

Constant document requests for HSA

Bug

Cannot log in to activate account

Bug

Logs out every time, does not save login

Bug

App not functional, login credentials clear

Bug

Face ID setting defaults to password

Bug

Not taking credentials for sign in

Bug

Login is wrong on app, but fine on browser

Bug

Empty home screen, no transactions visible

Bug

Claim submission not working correctly

Bug

Biometric login disabled frequently

Bug

Photos don't always upload

Bug

App closes randomly during use

Bug

Verification codes not verifying

Bug

App tells you password on website no longer works

Bug

Password won't work, Face ID won't work

Bug

App won't show balance or transactions, blank home screen

Bug

Main screen shows no data after login

Bug

Profile page displays 'Loading' and never loads

Bug

App just spins and spins, can't see information

Bug

App says PW is wrong, but browser works

Bug

App won't load after issuing new cards

Bug

2 factor authentication default button resends code

Bug

App requires password even after enabling Face ID

Bug

App can't handle 2 uploaded pictures, closes and freezes

Bug

App won't log in with correct username and password

Bug

App gets worse with each update

Bug

Mobile app gives incorrect username/password error

Bug

App takes a long time to load or doesn't load at all

Bug

Old app was better, new app requires login every time

Bug

App spins and spins to load, blank screen

Bug

App provides no info, not even balance

Bug

App no longer works after setting up HealthSafe ID

Bug

App is unresponsive when submitting a claim

Bug

App logs into a blank screen, error message for everything

Bug

App says user or PW incorrect, but browser works

Bug

All pages are blank after login

Bug

App keeps telling me account information is wrong

Bug

App doesn't load, won't let me log in

Bug

Default button on 2 factor page resends code

Bug

Face ID never works, requires password

Bug
✨

Requested Features

3 requests

Add option to replace cards

Feature

Implement dark mode

Feature

Improve Face ID/biometric login persistence

Feature

FAQ

What does EBCentral do?

EBCentral is a mobile application designed to help users manage all their benefit accounts in one place. It supports accounts like FSA, HSA, HRA, and commuter benefits, allowing users to track their money, view account activity, submit claims, and manage their benefits card.

What are the key features of EBCentral?

Key features include a consolidated view of benefit accounts, tracking of balances and spending, easy claim submission with receipt uploads, real-time notifications for benefits card usage, detailed transaction history, access to support resources, and secure biometric login.

Is EBCentral free to use?

Based on the provided information, EBCentral is a free application. There are no mentions of subscription fees, in-app purchases, or advertisements within the app's description.

What types of benefit accounts can I manage with EBCentral?

You can manage a variety of benefit accounts with EBCentral, including Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA), and commuter benefits.

How do I submit a claim through EBCentral?

To submit a claim, you can take a photo of your receipt directly within the app and upload it. The app allows you to follow the status of your claim from submission to completion, with most claims reviewed within 1-2 business days.