UZURV User Reviews

Customer Experience

Positive experience65.4% of reviews
Neutral11.5% of reviews
Negative experience23.1% of reviews

~ Based on 52 written reviews from the US App Store.

What users say

Is UZURV Safe?

UZURV: Book your next ride appears safe based on user ratings. AppsHunter Safety Score for UZURV is 96/100.

This assessment is based on 1,554 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.7% of ratings point to a safe experience
1.6% of ratings suggest some concerns
1.7% of ratings point to a risky experience

~ Based on 1,165 App Store ratings for UZURV.

Is UZURV Legit?

UZURV: Book your next ride appears to be a legitimate app. AppsHunter Legitimacy Score for UZURV is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Love

Love everything

Crazy drivers

These drivers are crazy

Excellent Service

I have used UZURV several times and each time it has been excellent!

My review

The service has been great and the drivers are nice.

Nice service

Besides being put on the
spot of not being picked up by their own service.. I feel like they are the best service around’

UZURV

It’s great. The people are friendly and more or less dependable.

Ride Service

Able to book the time needed for pickup and usually very close to the time requested. Must drivers are professional and super polite. Some are super helpful and kindhearted.

President

Excellent riding, comfort and Drivers

Customer Review

Good morning, I would just like to say since I’ve started using Usurv for my transportation needs it has been great. The best I’m so happy that this service was created for us.

Disappointed

I love uzurz. I love the drivers, however for the past 2-3 weeks it’s been slow. I’m not sure if they fired people or what. It should be no reason why I schedule a ride and the person is coming almost 30 minutes after. They need to hire all there drivers back asap!!!

Quick

Quick reliable service I love it

Good, but…

Pretty easy to use, but please add a feature to track the number of rides used and remaining. Additionally, please include a location-sharing option for riders to send to a friend or family member.

Unreliable

Do not use for important appointments!

After waiting for more than an hour, I contacted customer support who told me that they would text me when a driver was available. Never showed up.
$50 for an Uber is unacceptable. Customer support is completely pointless!

UZURV delivers

You can depend on you serve to find a driver. They’ll get you where you need to go in the most pleasant way you’re very dependable and I’m thankful for every ride I get through them.

Thanks fro helping.

Very good idea I have uzurv help me very good.

Service

Excellent transportation service

UZURV experience

The UZURV ride and app has been a life saver and game changer. The best thing to happen for seniors with difficulty getting to appointments, doctors offices, etc.

After the fare change, the app no longer lets me do rides inside Chesterfield county.

I’m not even sure if this is just a glitch on my end or if the app is broken, but after the fare change to rides in Chesterfield from $6 to $10 and rides outside from $6 to $15, I can no longer access the now $10 rides.

I did what they said to change the organization and apply for the new program, but even though it’s not at passed January 2nd, I can’t select which program to use and it automatically sends me to the $15 one! It even said that the new program CANNOT schedule or cancel rides within the app, even though the email I received said it could.

I like this app way better than Roundtrip, but I’ve tried everything I can and it will not let me chose the correct fare. It’s made the app somewhat unusable.

Hopefully this is explained.
Show more

Late

They showed up a few times late and I haven’t made my appointments
The one time that I can’t wait 30 minutes for another ride, they charge me a late fee for them being late. But it’s good most of the time.

Love It!

Easy to use, Always on time, Nice Helpful Drivers.