Recent Customer Support
I recently took a lesson with PGA Superstore who sent me my lesson videos through this app, but I must’ve messed up my emails because I couldn’t see them when I made an account in the app. I used the customer service chat option and JT transferred my videos to the correct email in less than 5 minutes. Haven’t explored much of the app yet but very appreciative of the prompt response and fix from customer service.
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Fix the app
A great thanks to Don for a Quick help ! Nice job
A change in my membership
I needed to get a refund for my membership because The people at the PGA store told me I don't need it to see their lessons that they filmed the way they do it.
So I contacted V1 to see about getting a refund Lynn was able to help me get that done in a really short time. She understood exactly what I needed to do and had it done before I even knew it.
So I contacted V1 to see about getting a refund Lynn was able to help me get that done in a really short time. She understood exactly what I needed to do and had it done before I even knew it.
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Support
I really appreciated Lynn’s attention to detail and quick follow-up.
App issue
Lynn was great. Helped solve the issue promptly. Thank you for your help Lynn!
