Recent Customer Support
I recently took a lesson with PGA Superstore who sent me my lesson videos through this app, but I must’ve messed up my emails because I couldn’t see them when I made an account in the app. I used the customer service chat option and JT transferred my videos to the correct email in less than 5 minutes. Haven’t explored much of the app yet but very appreciative of the prompt response and fix from customer service.
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A change in my membership
I needed to get a refund for my membership because The people at the PGA store told me I don't need it to see their lessons that they filmed the way they do it.
So I contacted V1 to see about getting a refund Lynn was able to help me get that done in a really short time. She understood exactly what I needed to do and had it done before I even knew it.
So I contacted V1 to see about getting a refund Lynn was able to help me get that done in a really short time. She understood exactly what I needed to do and had it done before I even knew it.
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Support
I really appreciated Lynn’s attention to detail and quick follow-up.
App issue
Lynn was great. Helped solve the issue promptly. Thank you for your help Lynn!
Don rocks!
I couldn’t find my lessons from a few years ago. Don worked with me patiently and gave great advice. I now have access to all of my training videos from my pro. Thanks for your stellar support, Don!
Lynn helped me understand the phone vs laptop usage to access my training videos. Thanks for the quick and helpful guidance, Lynn!
Lynn helped me understand the phone vs laptop usage to access my training videos. Thanks for the quick and helpful guidance, Lynn!
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