Vagaro Reviews: Is It Legit?

Customer Experience

Positive experience50.1% of reviews
Neutral4.9% of reviews
Negative experience45.0% of reviews

~ Based on 449 written reviews from the US App Store.

What users say about Vagaro

Is Vagaro Safe?

Vagaro appears safe based on user ratings. AppsHunter Safety Score for Vagaro is 92/100.

This assessment is based on 9,082 user ratings, with an App Store average of 4.6/5.

Safety Analysis

90.0% of ratings point to a safe experience
1.6% of ratings suggest some concerns
8.5% of ratings point to a risky experience

~ Based on 9,079 App Store ratings for Vagaro.

Is Vagaro Legit?

Vagaro appears to be a legitimate app. AppsHunter Legitimacy Score for Vagaro is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

SPAM NOTIFICATIONS

I hate this app. Something changed recently so now I’m getting random notifications from random businesses I haven’t interacted with and Vagaro support has not fixed this!! I checked all my settings and reinstalled it and I’m still getting notifications I don’t want. Garbage spammy app!!!

Does not work

Very frustrating, does not work, also I need a password to delete account but I log in with Facebook??

Louis Fong

Your reset password function is a disaster. I downloaded on new phone and it was impossible. I dumped the app

Bundled services not showing up

I have bought a six session massage bundle. I have 4 left. When I try to book online under “services” it doesn’t offer me to select one of my 4 prepaid sessions.

Password Limitation

I love when apps and websites make you add addition usernames and passwords to accounts after you have already logged n through an email, but to have password restrictions on what your password can be is braindead and honestly shouldn’t even be a thing.

Buggy asf

Literally doesn’t work. It will send you a code but as soon as you try to put it in it refreshes the page. Then it spams you with new codes? You can’t even access your appointments. Accidentally confirmed mine by clicking the link when I was trying to change it. Also it just takes you to the App Store whenever you try to click on something from your messages. Idk how it has almost 5 stars on here it’s frustrating and impossible to use
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Can’t figure out how to cancel!

Sick of companies hiding how to cancel my membership! The support article instructions don’t work. They rely on people giving up and auto renewing. Just be up front! This is the cancel link, you don’t have to search the entire site!!!

Blank screens

Using the app to manage appointments with a local beauty salon. And it’s an appalling app blanket screens everywhere can’t see appointments or my profile just a blank white screen even after reloading. This app needs to go back to the developer as it’s hindering the small businesses that are using it not helping.
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Annoying ux

Convenient that there’s an app but the booking interface is truly terrible.

It shows one week at a time on a slider so you have to click each individual day and wait for it to load to see if there any appointments or not. No way to view only available slots on any day, or first available. So if you book with someone busy it can take a wild amount of time scrolling through months by week and clicking on every. single day.
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Annoying

App is very frustrating and doesn’t save any changes keeps giving me error messages that I don’t have an account but all my info has been saved with outdated info

Bugs everywhere

The app doesn’t work very well. I have the most recent version and basic functionality doesn’t work. I can’t access things like appointments on the app.

Scott Risk

I have “Never” had a hair cut like this!!!! He is amazing!!! Thank you again Scott! So pleased!!!

Well Named

Vague is a good mnemonic device if you actually want to find this app. Most apps know who you are and probably some other details about your preferences. Not this one! It might remember your general city, but it won’t list your salon and it might suggest a massage when you’re looking for a haircut. The website for my salon is much better so I’m hiding this on the phone in case the website is down and I’m desperate, but I wouldn’t use it otherwise.
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Wonky display

When I have enrolled, the class displays ALREADY ENROLLED. When classes are full, the class displays ADD TO WAITLIST. It’s confusing and adds stress to be already enrolled in the class when it displays ADD TO WAITLIST.

Easy!!

Vagaro is so easy to use and makes booking appointments simple. Thanks Vagaro!

App seldom functions

I have used this app to make a haircut appointment for about 12 years and I am just astonished how seldom it actually works. As a customer it is moderately frustrating, but for the stylist that I go see it’s gotta be so totally obnoxious that this doesn’t work. So often I have to schedule by texting her and that is disruptive because it causes more work for her. App literally has one job and fails to do it reliably. One star. Thumbs down.
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probably the worst booking software i’ve ever used

not at all user friendly

Absolutely Terrible

This app is so hard to use, and way too much trouble just to schedule an appointment. I am constantly being told that I have the app running on different browsers and I am unable to change or schedule an appointment. Of course, they let you go through the entire process of trying to change it before telling you that. I have logged off, I’ve tried a different computer, I have restarted my phone, I am absolutely certain I’m not running this stupid app location. There is a 45 minute wait at least for customer service and when you do get someone they want to log into your computer. Not happening. This is a lot of trouble for a third-party scheduling app. I’d rather just call and make an appointment directly.
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Raggedy App

Downloaded app to manage my appointments; app shows no appointments!

Endless authentication loop

I had to uninstall immediately because my google authentication for logging into my account wouldn’t work. It kept me on an endless loop of send verification code, text comes in, blank white screen, app refresh, new verification code needs to be sent. After 10 times I gave up.