Does not work
Very frustrating, does not work, also I need a password to delete account but I log in with Facebook??
Louis Fong
Your reset password function is a disaster. I downloaded on new phone and it was impossible. I dumped the app
Bundled services not showing up
I have bought a six session massage bundle. I have 4 left. When I try to book online under “services” it doesn’t offer me to select one of my 4 prepaid sessions.
Password Limitation
I love when apps and websites make you add addition usernames and passwords to accounts after you have already logged n through an email, but to have password restrictions on what your password can be is braindead and honestly shouldn’t even be a thing.
Buggy asf
Literally doesn’t work. It will send you a code but as soon as you try to put it in it refreshes the page. Then it spams you with new codes? You can’t even access your appointments. Accidentally confirmed mine by clicking the link when I was trying to change it. Also it just takes you to the App Store whenever you try to click on something from your messages. Idk how it has almost 5 stars on here it’s frustrating and impossible to use
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Can’t figure out how to cancel!
Sick of companies hiding how to cancel my membership! The support article instructions don’t work. They rely on people giving up and auto renewing. Just be up front! This is the cancel link, you don’t have to search the entire site!!!
Blank screens
Using the app to manage appointments with a local beauty salon. And it’s an appalling app blanket screens everywhere can’t see appointments or my profile just a blank white screen even after reloading. This app needs to go back to the developer as it’s hindering the small businesses that are using it not helping.
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Response from developer
Hello! Thank you for sharing this feedback. We understand how disruptive it is when you’re unable to access your appointments or profile. We’d like to help look into what’s happening with the app and see what may be causing the blank screen. Please reach our Support team at 925-464-1932 so we can assist.
Annoying ux
Convenient that there’s an app but the booking interface is truly terrible.
It shows one week at a time on a slider so you have to click each individual day and wait for it to load to see if there any appointments or not. No way to view only available slots on any day, or first available. So if you book with someone busy it can take a wild amount of time scrolling through months by week and clicking on every. single day.
It shows one week at a time on a slider so you have to click each individual day and wait for it to load to see if there any appointments or not. No way to view only available slots on any day, or first available. So if you book with someone busy it can take a wild amount of time scrolling through months by week and clicking on every. single day.
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Annoying
App is very frustrating and doesn’t save any changes keeps giving me error messages that I don’t have an account but all my info has been saved with outdated info
Bugs everywhere
The app doesn’t work very well. I have the most recent version and basic functionality doesn’t work. I can’t access things like appointments on the app.
Scott Risk
I have “Never” had a hair cut like this!!!! He is amazing!!! Thank you again Scott! So pleased!!!
Well Named
Vague is a good mnemonic device if you actually want to find this app. Most apps know who you are and probably some other details about your preferences. Not this one! It might remember your general city, but it won’t list your salon and it might suggest a massage when you’re looking for a haircut. The website for my salon is much better so I’m hiding this on the phone in case the website is down and I’m desperate, but I wouldn’t use it otherwise.
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Wonky display
When I have enrolled, the class displays ALREADY ENROLLED. When classes are full, the class displays ADD TO WAITLIST. It’s confusing and adds stress to be already enrolled in the class when it displays ADD TO WAITLIST.
Easy!!
Vagaro is so easy to use and makes booking appointments simple. Thanks Vagaro!
App seldom functions
I have used this app to make a haircut appointment for about 12 years and I am just astonished how seldom it actually works. As a customer it is moderately frustrating, but for the stylist that I go see it’s gotta be so totally obnoxious that this doesn’t work. So often I have to schedule by texting her and that is disruptive because it causes more work for her. App literally has one job and fails to do it reliably. One star. Thumbs down.
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probably the worst booking software i’ve ever used
not at all user friendly
Absolutely Terrible
This app is so hard to use, and way too much trouble just to schedule an appointment. I am constantly being told that I have the app running on different browsers and I am unable to change or schedule an appointment. Of course, they let you go through the entire process of trying to change it before telling you that. I have logged off, I’ve tried a different computer, I have restarted my phone, I am absolutely certain I’m not running this stupid app location. There is a 45 minute wait at least for customer service and when you do get someone they want to log into your computer. Not happening. This is a lot of trouble for a third-party scheduling app. I’d rather just call and make an appointment directly.
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Raggedy App
Downloaded app to manage my appointments; app shows no appointments!
Endless authentication loop
I had to uninstall immediately because my google authentication for logging into my account wouldn’t work. It kept me on an endless loop of send verification code, text comes in, blank white screen, app refresh, new verification code needs to be sent. After 10 times I gave up.
Worst app
One of the worst app I have used . Does not open anything and does not give u any option of even changing date or time . The only option it gives is to Hang Tight searching then it keep saying sorry no appointment . They should tell developers to check it and correct it rather than wasting people time
I think business like RG HAIR loosing so much business die to this app 😌
I think business like RG HAIR loosing so much business die to this app 😌
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