Trash
UI/UX from 2016. Clunky.
Doesn’t work
Most pages don’t load. Can’t update my profile. Can’t cancel the appointment through the app. Completely useless.
Scam supports
The businesses on here are scams and they allow you to book appointments for fake stylist that a deposit and then there is no contact info for the businesses. Do not use this so. These aren’t real people.
Unreliable
I booked a very important appointment to do a service by Salon that was accepted confirmed, and I was even given the technician’s name but when I showed up to my appointment, they didn’t know what I was talking about, and they didn’t offer the service I was needing. Now I had to settle to get somebody last minute to do something that I’m completely unhappy with. But it’s too late now to do anything about it, so thank you for that.
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Sign in with Apple no longer works in app
Works fine if I click Sign in with Apple on the website, but the page is different in the app and asks for an email and password to Sign in with Apple. If I type in my iCloud email to reset the password it says my Apple account isn’t supported. How does that make sense? I guess I’ll only log in on the website
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Notification settings don’t work
I’m getting tons of notifications from this company and all of my notification settings are turned off. I have no control over appointment reminders which I do not want and the app is so junky and clunky that it’s a chore to use it for appointment management. 8+ emails and texts per week is ridiculous and I don’t have the power to turn them off unless the business I go to stops using your app.
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Unreliable
I have tried using this for the past 2 years and unable to make appt. See upcoming or past. Sometimes Body temple massage in Dequeen Ark does not even show so I can book
Horrible and glitchy
Every time I need to use this app I want to rip my hair out. Poor interface, unresponsive, hard to use. If you are a salon or gym or whoever, please don’t force your customers to use this horrible app!
This app is terrible!
Poorly designed: I cannot get the thing to search where I want it to, the app thinks it knows where I live better than I do. There is no way to search for a business alphabetically. I’ve spent way too much time trying to get it to work. I give up.
App is not intuitive. Hard to navigate.
Negative experience
SPAM NOTIFICATIONS
I hate this app. Something changed recently so now I’m getting random notifications from random businesses I haven’t interacted with and Vagaro support has not fixed this!! I checked all my settings and reinstalled it and I’m still getting notifications I don’t want. Garbage spammy app!!!
Does not work
Very frustrating, does not work, also I need a password to delete account but I log in with Facebook??
Louis Fong
Your reset password function is a disaster. I downloaded on new phone and it was impossible. I dumped the app
Bundled services not showing up
I have bought a six session massage bundle. I have 4 left. When I try to book online under “services” it doesn’t offer me to select one of my 4 prepaid sessions.
Password Limitation
I love when apps and websites make you add addition usernames and passwords to accounts after you have already logged n through an email, but to have password restrictions on what your password can be is braindead and honestly shouldn’t even be a thing.
Buggy asf
Literally doesn’t work. It will send you a code but as soon as you try to put it in it refreshes the page. Then it spams you with new codes? You can’t even access your appointments. Accidentally confirmed mine by clicking the link when I was trying to change it. Also it just takes you to the App Store whenever you try to click on something from your messages. Idk how it has almost 5 stars on here it’s frustrating and impossible to use
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Can’t figure out how to cancel!
Sick of companies hiding how to cancel my membership! The support article instructions don’t work. They rely on people giving up and auto renewing. Just be up front! This is the cancel link, you don’t have to search the entire site!!!
Blank screens
Using the app to manage appointments with a local beauty salon. And it’s an appalling app blanket screens everywhere can’t see appointments or my profile just a blank white screen even after reloading. This app needs to go back to the developer as it’s hindering the small businesses that are using it not helping.
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Response from developer
Hello! Thank you for sharing this feedback. We understand how disruptive it is when you’re unable to access your appointments or profile. We’d like to help look into what’s happening with the app and see what may be causing the blank screen. Please reach our Support team at 925-464-1932 so we can assist.
Annoying ux
Convenient that there’s an app but the booking interface is truly terrible.
It shows one week at a time on a slider so you have to click each individual day and wait for it to load to see if there any appointments or not. No way to view only available slots on any day, or first available. So if you book with someone busy it can take a wild amount of time scrolling through months by week and clicking on every. single day.
It shows one week at a time on a slider so you have to click each individual day and wait for it to load to see if there any appointments or not. No way to view only available slots on any day, or first available. So if you book with someone busy it can take a wild amount of time scrolling through months by week and clicking on every. single day.
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Annoying
App is very frustrating and doesn’t save any changes keeps giving me error messages that I don’t have an account but all my info has been saved with outdated info
