Valley Bank User Reviews

What users say

Top reviews

Won’t load or let me log in

Way to buggy about to switch banks over this nonsense

One of the most dependable apps I use

Easy to navigate and easy to use

Simple

This app has simplified my life completely.

Love handling banking from my phone

Since we do travel, it is great to be able to check on my balance and make any transactions directly on my phone.

The Best

The Best

Usually works

Works well most of the time, but if someone has slightly messy handwriting or is one to write in all caps on checks, the system can process it.

The Best Bank

I really like Valley Bank so much. It is so easy to do my banking and manage my account and what I love about them is that they are super friendly and they go above and beyond to protect my money.

Amazing bank

10/10 I love the bank it’s self! And the apps been great, and being able to reach out through the app has been great. And I’ve had to turn my card off in the app and it’s so easy!!!

Useless now

App is worthless now. Website also does not work. No longer able to see account balance or transactions. Even with everything (phone and app) updated. 🤷🏼‍♀️ I will change my rating if they ever get things working again.

Easy deposits

Enjoy mobile deposits.

Misread amount

This app sent several messages saying the amount entered did not match the check when in fact it did every time. It eventually accepted it as matching.

Exceptional in everything

Just finished making a payment to my daughter for monthly cell phone, able to make payments to grandchildren - hey we are all Valley Bank customers

Recently sold my motor home and finalized the deal in your lobby, or should I say our lobby!!

Artem was a huge plus. Not only for new accounts, but he’s a notary. Perfect manners, information and a great addition to our Bank.

He even gave me a gift since I’ve been a customer for so long and hopefully the buyer will be joining.

Love Valley Glacier!
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Idk why everybody likes it so much

I have more problems seeing how much money I have in my account with this app than I even did the glacier bank app “oops something went wrong on our end” ok then freaking fix it I truly don’t understand why you guys like this app better I would much rather use the glacier one

Joke bank

Transferred a couple grand from business account to business savings didn’t look to see if it came out of the account checked my savings it was in there a month later came out of my personal savings account and they said it was my fault… same day charged me $100 for a charge back with no explanation… if you don’t do many transactions the might be ok but if you do a lot DO NOT GO WITH THIS JOKE OF A BANK!!
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Checking

You shouldn’t be move with draws around leave thin where they come out

On the same day they come in or go out leave them on the day they arrive

To All

I have always had the kindness people to help me
With anything I had questions about or needed

Love this app as a small business owner!

This app is extremely easy to use and has a surprising amount of functionality. As a small business owner, it has everything I need and more. Valley Bank is without a doubt the best bank in town for small businesses, and this app is the cherry on top!

Valley bank Helena

Always helpful, kind service with patience as we all learn the “ins and outs” of this electronic age!thank you

Total upgrade!

Lots of features and very user friendly.

Wow - way better

The new app is way better than the old. User friendly, intuitive and just plain easy to use.