Valley Mobile User Reviews

Customer Experience

Positive experience52.1% of reviews
Neutral7.7% of reviews
Negative experience40.1% of reviews

~ Based on 142 written reviews from the US App Store.

What users say

Is Valley Mobile Safe?

Valley Mobile appears safe based on user ratings. AppsHunter Safety Score for Valley Mobile is 95/100.

This assessment is based on 19,263 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.9% of ratings point to a safe experience
2.0% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 17,588 App Store ratings for Valley Mobile.

Is Valley Mobile Legit?

Valley Mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Valley Mobile is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

App

Easy use

Bank

Excellent!!

Great Bank

Great customer care and support. Great atmosphere, enjoyed the wait. Glad I was able to open my account with this bank.

Review

This bank has the most inconvenient and asinine pieces out there, nothing about banking with Valley has been easy

App

Outstanding love it

Aviation

A very good app to have..

Valley Bank at the Hillsdale Office

I love this institution! I particularly love the branch in Hillsdale... the ladies and gentlemen that work out of this office are the nicest... most polite...accommodating agents.

Financial stability

Valley has guided me from a place of instability to have full control of my financial destiny. Iโ€™m grateful and thank you.

App sucks! Doesnโ€™t work!!!

No way this app has actually been rated 4.8 by people that actually use it! I added money somehow when I opened the account and itโ€™s been trapped there ever since! I added my primary bank account for transfers but it says need to verify. Click the link to open my banking app, sign in and click verify but this app wonโ€™t register it to initiate transfers. So after idk a year or two of the money being in there I finally used my other email address to set up Zelle to send the money out. ๐Ÿ‘Ž๐Ÿป money will be sent out in 5 days!!! ๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป๐Ÿ‘Ž๐Ÿป all I can say is just donโ€™t do it
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Valley is the lowest bank on the totem pole!!!

Not just the mobile app, but Valley Bank in general is the worst bank out of all the ones to choose from in the area!!!

Love it

This app is so convenient, I hardly have to go to the bank, unless I have a cash deposit. Love it

Great

It works as well as a mobile app should

Good app

100

๐Ÿ‘

Muy buenos ๐Ÿ‘Œ

Great service

Very helpful.

Valley

Buena atenciรณn

Los cajeros son pรฉsimos

๐Ÿฅต๐Ÿฅต๐Ÿฅต

Transfers

Transfer leave originating banks almost immediately but take 3to 5 days to get into valley
Six_Seven

Fine

There was literally no reason to change the name. Other than, I assume, someone with a big salary needed to justify it. And even less reason to change the app. Rearranging apps is frustrating. We want consistency. Please stop.

Review

Although the app is fantastic and easy to navigate. The processing of checks, balances are delayed compared to other banks where transactions happen immediately