Terrible app
App is outdated, slow, freezes and takes forever to load. Not sure why the app is archaic when other banks have better running apps with more features than velocity offers. There’s no way to lock your card if it’s gets lost, you just have to call and cancel and replace it. No overdraft protection. Thinking of finally leaving velocity.
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Deposits
My funds are always deposited on the weekend if the first of the month starts on a Sunday
Do not bank with velocity
The mobile check deposit doesn’t work, the employees are incompetent and rude, can’t get simple things right.
Not easy
Not easy or understandable enough to navigate
Log In Issues
Often when I attempt to log in the app is down saying accounts unavailable.
