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Velocity Frequent Flyer

Velocity Frequent Flyer

by Velocity Frequent Flyer Pty Ltd

140K ratings
208 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • August 1, 2018
  • July 29, 2026

Features

Developer

Velocity Frequent Flyer Pty Ltd
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Velocity Frequent Flyer screenshot #1 for iPhone
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Reviews summary↘︎
⭐208
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 3 weeks
Updates frequency↘︎
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About

Manage your loyalty program activity on the go. Track your points and status credits, discover bonus offers from partners, and explore potential destinations for your rewards. Receive notifications about your account and access your digital membership card.

✓Track account activity
✓Monitor Status Credits
✓Discover bonus offers
✓Receive notifications
✓Access My Velocity Card
✓Explore reward destinations
Show original description

What users say

Summarized from real user reviews of Velocity Frequent Flyer. Based on 140K reviews and a 4.7/5 average, it highlights the 4 positives and 4 negatives reviewers mention most about this Travel app.

Positive things

  • 👍Easy to use app
  • 🚀Convenient way to travel
  • 💡Great rewards and benefits
  • 🚀Seamless booking and ticket management

Negative things

  • 🐛App not working or crashing
  • 🐛Keyboard issues and login problems
  • 🐛Slow and unreliable app performance
  • 🐛Confusing navigation and UI
See all reviews

What's New in Velocity Frequent Flyer

10.4.1

July 29, 2026

In this minor release we've fixed Settings screen and Activated Offers navigation.

User reviews

Most RecentHighest RatedLowest Rated

Tried booking hotel

Tried to book a hotel in Canberra for two night wouldn’t allow me to confirm booking ended up booking throughout booking.com
TS4lifeTS4life

Hopeless

Hopeless
ShailvicsShailvics

Complicated

The app has become far too complicated. What about one app. Virgin Australia. Not two that refer to each other for which you need continuously to sign in. Resign in then sign in again.
KISS principle. Keep it simple stupid.
denisrunningdenisrunning

Virgin

Service improvement is good
Kyna61Kyna61

Online Check In

New to Velocity. Could not find how to check in via the app. Not intuitive or clear. Frustrating.
BB LeckBB Leck
See 203 more reviews

User experience

🐞

Reported Bugs

4 issues

Flights not showing up in the app

Bug

Inability to add trips or book flights

Bug

Frequent log-outs and login issues

Bug

Missing or delayed status/points updates

Bug
✨

Requested Features

4 requests

Improve point tracking and status visibility

Feature

Integrate loyalty program and airline app

Feature

Add more payment options like Afterpay

Feature

Provide better customer support

Feature

FAQ

What does the Velocity Frequent Flyer app do?

The app allows Virgin Australia's Velocity Frequent Flyer members to manage their loyalty program activity. You can check your account balance, track points and status credits, discover partner offers, and explore where your points can take you.

How can I earn points with this app?

You can earn points by adding your Velocity number to flight bookings. The app also highlights special offers from hundreds of Velocity's partners, and you can discover ways to earn by shopping through the app.

Is the Velocity Frequent Flyer app free to use?

Yes, the Velocity Frequent Flyer app is free to download and use. There are no in-app purchases or ads mentioned in the description.

What are the main benefits of using the app?

Key benefits include easily tracking your points and status credits, staying updated on bonus offers from partners, receiving notifications about your account activity, and accessing your digital My Velocity Card for lounge access if you have a membership.

Can I use the My Velocity Card feature without a lounge membership?

The description states you can use the improved My Velocity Card to access Virgin Australia lounges if you hold lounge membership. It implies that lounge access via the card is dependent on having a lounge membership.