Velocity Frequent Flyer

Velocity Frequent Flyer

by Velocity Frequent Flyer Pty Ltd

140K ratings
237 reviews
Free

Details

Released
August 1, 2018
Updated
September 30, 2026

Features

Velocity Frequent Flyer screenshot #1 for iPhone
Velocity Frequent Flyer screenshot #2 for iPhone
Velocity Frequent Flyer screenshot #3 for iPhone
Velocity Frequent Flyer screenshot #4 for iPhone
Velocity Frequent Flyer screenshot #5 for iPhone
Velocity Frequent Flyer screenshot #6 for iPhone
Velocity Frequent Flyer screenshot #7 for iPhone
🖼️Get Icon
Icons↘︎

About

Manage your loyalty program activity on the go. Track your points and status credits, discover bonus offers from partners, and explore potential destinations for your rewards. Receive notifications about your account and access your digital membership card.

✓Track account activity
✓Monitor Status Credits
✓Discover bonus offers
✓Receive notifications
✓Access My Velocity Card
✓Explore reward destinations
Show original description

What users say about Velocity Frequent Flyer

See all reviews

What's New in Velocity Frequent Flyer

11.2.0

September 30, 2026

In this release, we'll progressively roll out new ways to provide feedback on your experience with the Velocity App. Look out for prompts in the coming weeks, we'd love to know your thoughts so we can be Australia's most loved loyalty app!

More

User reviews

Slow !

Very slow - most of all when checking flights

No assistance at darwin airport

While I waited 45mins at the Virgin Australia help desk at baggage drop at darwin airport I watched Jetstar and qantas passengers being helped , crazy lack of service at darwin airport and not for the first time

Service

Excellent service

Constant barrage

So I translation a lot of flybuys points because they shut down flybuys travel and pointed everyone to velocity. You can’t just book any fligh

Please bring back Dark Mode

I’m disappointed that the latest version of the Velocity app no longer seems to offer Dark Mode. I always keep my iPhone on Dark Mode because I have low vision and light sensitivity, so a dark background is much more comfortable for me to use.

It’s frustrating when an app removes an accessibility feature that makes it easier for people with vision impairments to use. Please consider bringing back Dark Mode or adding an option in the app settings to choose between light and dark themes.

Accessibility matters, and users should have the choice to use the app in a way that suits their needs.
Show more

User experience

🐞

Reported Bugs

4 issues

Flights not showing up in the app

Bug

Inability to add trips or book flights

Bug

Frequent log-outs and login issues

Bug

Missing or delayed status/points updates

Bug
✨

Requested Features

4 requests

Improve point tracking and status visibility

Feature

Integrate loyalty program and airline app

Feature

Add more payment options like Afterpay

Feature

Provide better customer support

Feature

FAQ

What does the Velocity Frequent Flyer app do?

The app allows Virgin Australia's Velocity Frequent Flyer members to manage their loyalty program activity. You can check your account balance, track points and status credits, discover partner offers, and explore where your points can take you.

How can I earn points with this app?

You can earn points by adding your Velocity number to flight bookings. The app also highlights special offers from hundreds of Velocity's partners, and you can discover ways to earn by shopping through the app.

Is the Velocity Frequent Flyer app free to use?

Yes, the Velocity Frequent Flyer app is free to download and use. There are no in-app purchases or ads mentioned in the description.

What are the main benefits of using the app?

Key benefits include easily tracking your points and status credits, staying updated on bonus offers from partners, receiving notifications about your account activity, and accessing your digital My Velocity Card for lounge access if you have a membership.

Can I use the My Velocity Card feature without a lounge membership?

The description states you can use the improved My Velocity Card to access Virgin Australia lounges if you hold lounge membership. It implies that lounge access via the card is dependent on having a lounge membership.