Manage your loyalty program activity on the go. Track your points and status credits, discover bonus offers from partners, and explore potential destinations for your rewards. Receive notifications about your account and access your digital membership card.
Reviews of Velocity Frequent Flyer are mostly negative: the Travel app is rated 4.7/5 from 140K App Store ratings. What users like most: easy to use app, convenient way to travel. Top complaints: app not working or crashing, keyboard issues and login problems. Summarized from real user reviews.
11.2.0
September 30, 2026
In this release, we'll progressively roll out new ways to provide feedback on your experience with the Velocity App. Look out for prompts in the coming weeks, we'd love to know your thoughts so we can be Australia's most loved loyalty app!
More4 issues
Flights not showing up in the app
Inability to add trips or book flights
4 requests
Improve point tracking and status visibility
Integrate loyalty program and airline app
The app allows Virgin Australia's Velocity Frequent Flyer members to manage their loyalty program activity. You can check your account balance, track points and status credits, discover partner offers, and explore where your points can take you.
You can earn points by adding your Velocity number to flight bookings. The app also highlights special offers from hundreds of Velocity's partners, and you can discover ways to earn by shopping through the app.
Yes, the Velocity Frequent Flyer app is free to download and use. There are no in-app purchases or ads mentioned in the description.
Key benefits include easily tracking your points and status credits, staying updated on bonus offers from partners, receiving notifications about your account activity, and accessing your digital My Velocity Card for lounge access if you have a membership.
The description states you can use the improved My Velocity Card to access Virgin Australia lounges if you hold lounge membership. It implies that lounge access via the card is dependent on having a lounge membership.
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