13cabs - Ride with no surge

13cabs - Ride with no surge

Lock in the price & ride

75K ratings
238 reviews
Free

Details

  • Released
  • Updated
  • March 3, 2010
  • September 17, 2026

Features

Background Location Access

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About

Book rides with Australia's largest taxi fleet, featuring professional drivers and transparent pricing with no surge. Secure, convenient, and diverse vehicle options are available 24/7, with payment flexibility including PayPal.

No surge pricing
24/7 booking and support
Diverse fleet options
Real-time ride tracking
Multiple payment methods
Fixed Price option
MyDriver feature
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What users say

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+1

What's New in 13cabs

9.8.4

September 17, 2026

- You can now book your Swan Taxis via the 13cabs app - Bug fixes and performance improvements The 13cabs app is regularly updated so you receive a state of the art experience every time. Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13cabs.com.au

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User reviews

Left

We ordered a maxi taxi for 9 People on Saturday night, amongst the passengers were a 90 year old and a 4 year old .Waited 1 hour !
The Taxi fail to come we phoned and they said that we were the next on the list . Waited another 1 Hour The taxi never arrived terrible service.

I hope Uber sends your company bankrupt

I have never dealt with a more useless incompetent company in my life. I hope that Uber sends you bankrupt and you all have to eat rice and beans for the rest of your life.

Can’t sign up

Great for personal use. You can only get receipts though if you sign up, and it is not accepting the code sent to my phone. I cannot use for work trips because I cannot get the receipts.

App notification glitch

App always shows a notification even when there is none. This is frustrating because I like to clear all notifications daily. I have removed the app and reinstalled and it still shows an outstanding notification.

Easy and reliable

This app makes it seamless to book and get a cab, and the fixed price is the best part. Because we are not allowed to use ride sharing for work, cabs are the only real option and this means I don’t have to explain surge pricing when submitting expenses. Real time tracking is also great

Developer apps

User experience

🐞

Reported Bugs

4 issues

Inability to sign in or create an account

Bug

Scheduled bookings not being honored

Bug

Incorrect fare calculations and charges

Bug

Drivers not showing up or cancelling trips

Bug

Requested Features

4 requests

Ability to use cab charge or other payment methods

Feature

Option to track driver location and estimated arrival time

Feature

Improved scheduling and booking functionality

Feature

Integration with other transportation apps

Feature

FAQ

What does the 13cabs app do?

The 13cabs app is Australia's leading taxi service, allowing users to book rides with a large fleet of professional drivers. It offers features like real-time tracking, multiple payment options including PayPal, and a commitment to safety and transparent pricing without surge charges.

What are the key features of 13cabs?

Key features include the absence of surge pricing, a diverse fleet (sedans, SUVs, MAXI-TAXIs, wheelchair-accessible vehicles), real-time ride tracking, the ability to save favorite drivers (MyDriver), and flexible payment options. It also supports multi-stop journeys and parcel deliveries.

How much does it cost to use the 13cabs app?

The app itself is free to download and use for booking rides. Fares are determined by the journey, with a transparent pricing model. A Fixed Price option is available in select locations, ensuring predictable costs without surge pricing.

What kind of vehicles are available through 13cabs?

13cabs offers a wide range of vehicles to suit different needs. This includes standard sedans, larger SUVs, MAXI-TAXIs for groups, specialized wheelchair-accessible vehicles, and luxury Silver Service sedans for premium travel. Airport transfer services are also a specialty.

Can I use 13cabs for more than just personal travel?

Yes, 13cabs caters to various needs beyond personal travel. They offer efficient parcel delivery services, with quick pick-up times, and can accommodate special requests like Taxi for Pets or Baby Seat Taxis. They also provide transport for events such as weddings.