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13cabs - Ride with no surge

13cabs - Ride with no surge

Lock in the price & ride

75K ratings
224 reviews
🌟 Lifestyle
✈️ Travel
Free

Details

  • Released
  • Updated
  • March 3, 2010
  • August 3, 2026

Features

Developer

13CABS
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Reviews summary↘︎
⭐224
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓5 answered
FAQ↘︎
📦~ in 2 weeks
Updates frequency↘︎
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About

Book rides with Australia's largest taxi fleet, featuring professional drivers and transparent pricing with no surge. Secure, convenient, and diverse vehicle options are available 24/7, with payment flexibility including PayPal.

✓No surge pricing
✓24/7 booking and support
✓Diverse fleet options
✓Real-time ride tracking
✓Multiple payment methods
✓Fixed Price option
✓MyDriver feature
Show original description

What users say

Summarized from real user reviews of 13cabs. Based on 75K reviews and a 4.8/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Travel app.

Positive things

  • 🚀Efficient service
  • 👍Friendly and helpful drivers
  • 🚗Clean and well-maintained vehicles
  • ⏱️Punctual and on-time pickups

Negative things

  • 🐛App crashes and freezes
  • 🤖Poor customer support and automated responses
  • 🕰️Long wait times for available drivers
  • 💰Overpriced compared to competitors
  • 🗺️Inaccurate GPS and location tracking
See all reviews
+1

What's New in 13cabs

9.8.3

August 3, 2026

- You can now book your Swan Taxis via the 13cabs app - Bug fixes and performance improvements The 13cabs app is regularly updated so you receive a state of the art experience every time. Your feedback is important to us, please send any suggestions, issues or accolades to app.support@13cabs.com.au

More

User reviews

Most RecentHighest RatedLowest Rated

Doesn’t seem to work?

Tried booking a taxi in Canberra, a capital city several hours in advance to go to the airport. A $100 fair and the app looked for 4 hours for a cab until I couldn’t wait any longer and then I just booked an uber and got one in 2 minutes.
Guy;()Guy;()

Sends marketing spam

1 star for wasting my time with marketing spam. I have notifications on so you can tell me when my cab is arriving, not for this.

Do it again and I’ll just uninstall you 🤷‍♂️
An ony mousAn ony mous

The app is fantastic. Hope all apps are easy to use like this.

The app is fantastic. Hope all apps are easy to use like this. I’ve booked lots of taxis using this app and the drivers are all amazing. Thank you.
CarolPBTCarolPBT

Not working

This app has literally stopped working - I have reinstalled multiple times - it won’t accept my home address on a quick book and I can’t login, it loops me back to the signin screen….
SO_246SO_246

Easy Apple to use

Great app you know the cost upfront
lyellwlyellw
See 219 more reviews

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User experience

🐞

Reported Bugs

4 issues

Inability to sign in or create an account

Bug

Scheduled bookings not being honored

Bug

Incorrect fare calculations and charges

Bug

Drivers not showing up or cancelling trips

Bug
✨

Requested Features

4 requests

Ability to use cab charge or other payment methods

Feature

Option to track driver location and estimated arrival time

Feature

Improved scheduling and booking functionality

Feature

Integration with other transportation apps

Feature

FAQ

What does the 13cabs app do?

The 13cabs app is Australia's leading taxi service, allowing users to book rides with a large fleet of professional drivers. It offers features like real-time tracking, multiple payment options including PayPal, and a commitment to safety and transparent pricing without surge charges.

What are the key features of 13cabs?

Key features include the absence of surge pricing, a diverse fleet (sedans, SUVs, MAXI-TAXIs, wheelchair-accessible vehicles), real-time ride tracking, the ability to save favorite drivers (MyDriver), and flexible payment options. It also supports multi-stop journeys and parcel deliveries.

How much does it cost to use the 13cabs app?

The app itself is free to download and use for booking rides. Fares are determined by the journey, with a transparent pricing model. A Fixed Price option is available in select locations, ensuring predictable costs without surge pricing.

What kind of vehicles are available through 13cabs?

13cabs offers a wide range of vehicles to suit different needs. This includes standard sedans, larger SUVs, MAXI-TAXIs for groups, specialized wheelchair-accessible vehicles, and luxury Silver Service sedans for premium travel. Airport transfer services are also a specialty.

Can I use 13cabs for more than just personal travel?

Yes, 13cabs caters to various needs beyond personal travel. They offer efficient parcel delivery services, with quick pick-up times, and can accommodate special requests like Taxi for Pets or Baby Seat Taxis. They also provide transport for events such as weddings.