Great trip
Wayne was on time and very friendly and safe driver who knows the area! Lovely kind man.
Extremely late pick up
Booking was made for 9am. Was picked up at 9:45 after a phone call to question why the app indicated the driver was 4 mins away at 9am, then dropped off. Very disappointed and have now created an Uber account. Driver that showed up was excellent
Beautiful l
Lovely with I had him for every drive
Ads need to be optional / let us turn notifications off
13Cabs is a great service, but the ads that come through the app with annoying notifications make this a 1-star app for me. I’ll re-download it when I need it, but so long as ad aren’t optional, it’ll be a case of “download to use, then delete”.
Taxi
Always amazing so fast and so polite always recommend them!
Helpful
I had trouble with the app this morning, acknowledging my booking request, but then it picked it up with 10minutes to go and found a driver. My driver picked me up on time and I made my flight.
Very efficient system
Quite happy with the outstanding service provided. It would have been great to speak with a human which was a little frustrating for me.
Doesn’t seem to work?
Tried booking a taxi in Canberra, a capital city several hours in advance to go to the airport. A $100 fair and the app looked for 4 hours for a cab until I couldn’t wait any longer and then I just booked an uber and got one in 2 minutes.
Sends marketing spam
1 star for wasting my time with marketing spam. I have notifications on so you can tell me when my cab is arriving, not for this.
Do it again and I’ll just uninstall you 🤷♂️
Do it again and I’ll just uninstall you 🤷♂️
The app is fantastic. Hope all apps are easy to use like this.
The app is fantastic. Hope all apps are easy to use like this. I’ve booked lots of taxis using this app and the drivers are all amazing. Thank you.
Not working
This app has literally stopped working - I have reinstalled multiple times - it won’t accept my home address on a quick book and I can’t login, it loops me back to the signin screen….
Easy Apple to use
Great app you know the cost upfront
Extremely Disappointed
I downloaded the app to use in Sydney as I have two kids (1 yo & 2 yo) and Uber couldn’t take us without baby seats. First, my first bookings didn’t go through Apple Pay so I missed the first trips. Second, the app is too slow and the map interaction doesn’t seen to be in real time. Third, many cancellations by the drivers when the trip is not far or expensive enough for them. We needed to walk back home after many failed attempts to find a driver when the trip was around $30 (considering we have 2 kids and a pram to carry around). Fourth, I was charged twice for only one trip that took me around 20 min waiting and many prior cancellations. Fifth, the customer service has been too slow to “investigate” and assist in this matter. Sixth, the price is also high compared to the competitors. So I’m extremely disappointed.
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Terrible can't speak to anyone
Can't get confirmation of your future booking until the actual time
First time user
Driver on time. Easy app experience. Cheaper than uber
Brett
Can’t change my forgotten password. Can’t sign up again. The verification email doesn’t arrive. The supplied sign up account pin number does not work.
Never turned up but charged me for the fare
The Taxi never turned up to my address, I was standing out the front of the address on the footpath. They canceled my ride and charged me for the fare. This has happened twice, I won’t use them again. I ended up getting an Uber ride home instead.
Vicky
Booked a cab at 2.30pm on Saturday 27 June for a 5.30pm pickup ! But no one came
Called multiple times I need to be told that there was nothing available
Ended up having to call for a Uber.
It came with in a minute of my call and finally got to my destination ! All be it a bit late thanks to the taxi that never came .
Next time I have to be somewhere at a particular time and date I will not be calling on Legion Cabs.
Called multiple times I need to be told that there was nothing available
Ended up having to call for a Uber.
It came with in a minute of my call and finally got to my destination ! All be it a bit late thanks to the taxi that never came .
Next time I have to be somewhere at a particular time and date I will not be calling on Legion Cabs.
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Useless
This app is as useless as the service in Alice Springs. Uber please come 🙌🏻
Ridiculous!!!!!!
When I first got the app everything was going great when I ordered a taxi, it was on time and etc. But now takes forever to get a taxi because it takes about 50 minutes or an hour for it to get there or it goes completely in the opposite direction of where you need to be picked up or drop off and it’s really frustrated. And another thing that’s real frustrating now is that I cannot get a taxi unless I add a payment plan for me to get a taxi. I have a disability and I have the Taxi subsidy card but yet I can’t get a taxi unless I had a payment plan for me to get one which is also nothing that ridiculous
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