Terrible can't speak to anyone
Can't get confirmation of your future booking until the actual time
First time user
Driver on time. Easy app experience. Cheaper than uber
Brett
Can’t change my forgotten password. Can’t sign up again. The verification email doesn’t arrive. The supplied sign up account pin number does not work.
Never turned up but charged me for the fare
The Taxi never turned up to my address, I was standing out the front of the address on the footpath. They canceled my ride and charged me for the fare. This has happened twice, I won’t use them again. I ended up getting an Uber ride home instead.
Vicky
Booked a cab at 2.30pm on Saturday 27 June for a 5.30pm pickup ! But no one came
Called multiple times I need to be told that there was nothing available
Ended up having to call for a Uber.
It came with in a minute of my call and finally got to my destination ! All be it a bit late thanks to the taxi that never came .
Next time I have to be somewhere at a particular time and date I will not be calling on Legion Cabs.
Called multiple times I need to be told that there was nothing available
Ended up having to call for a Uber.
It came with in a minute of my call and finally got to my destination ! All be it a bit late thanks to the taxi that never came .
Next time I have to be somewhere at a particular time and date I will not be calling on Legion Cabs.
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Useless
This app is as useless as the service in Alice Springs. Uber please come 🙌🏻
Ridiculous!!!!!!
When I first got the app everything was going great when I ordered a taxi, it was on time and etc. But now takes forever to get a taxi because it takes about 50 minutes or an hour for it to get there or it goes completely in the opposite direction of where you need to be picked up or drop off and it’s really frustrated. And another thing that’s real frustrating now is that I cannot get a taxi unless I add a payment plan for me to get a taxi. I have a disability and I have the Taxi subsidy card but yet I can’t get a taxi unless I had a payment plan for me to get one which is also nothing that ridiculous
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Taxi driver
June 8,driver Loui approached and I noticed that He was unkept and have unpleasant smell wearing all black pants and long sleeves tops with a hood.Inside his vehicle/ taxi I’ve smelled immediately a very bad smell😟.
I’m reporting this experience so as to improve your services to everyone in public using your taxis.
Regards
I’m reporting this experience so as to improve your services to everyone in public using your taxis.
Regards
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The worst app ever created
13cabs deserves to lose all of its business to Uber when you can’t even input your Australian mobile number to register an account.
As a result I lost my ability to receive invoices for extensive business travel and claim back.
This app should be banned from the Apple Store.
As a result I lost my ability to receive invoices for extensive business travel and claim back.
This app should be banned from the Apple Store.
Peter
Excellent service
Wow interesting
App Very confusing, so glad to speak to operator to sort out booking, to long a story to type here, driver was great operator was great, the app sucks
Taxi arrival
I’m finding it a little annoying that I can’t see the time/mins till my taxi arrives or how faraway they are. I like to know this so I know if I’m going to be late.
The app is great a part from that problem
The app is great a part from that problem
Totally Useless
You can’t call a cab without a payment method. And adding a cabcharge card fails to authenticate. Not having credit for a phone call, the result for me was to try and walk to a taxi rank while suffering a cardiac episode, only to find lots of Ubers and zero taxis. I ended up taking a bus to my doctor where I was diagnosed with atrial fibrillation. I don’t know what kind of world the programmers live in, but they deserve a swift kick up the backside for producing this piece of garbage.
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When it counts
On time
Didnt like the app
Every time I book the rider cancels and there is no way to check it keeps on showing searching. If you use the app the rider keeps on cancelling you. If you book from the website they do book a cab for you and sometimes it comes and sometimes it doesn’t and you can’t rely on this cab service on your important days because you will miss it weather it’s a dr appointment or anything else.
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Scheduling not working on iOS
Scheduling not working on iOS, this used to work and is the prime reason I use them, I’ll now have to use another company
Cannot sign up
I can order cabs casually and easily enough but when go to sign up and give it my number, the verification codes it sends me don’t work no matter how many times I resend them or close and reopen the app.
13 Cabs app
The Driver arrived promptly, but the app didn’t show his location appropriately
Reliable
I ‘ve been using 13cabs eversince and I feel home with it.
Don’t Use 13cabs
Use Didi or Uber. 13cabs app sent the wrong destination in the app and driver refused to take us to the right place unless we pay him extra cash. In general the driver quality is not as good as Uber or Didi.
