How do I downgrade to previous versions
I touched the update by accident and now I can’t edit schedules anymore. Only delete and set it up again. I use this A lot to prevent my sentinel advance to go into boost all the time because incorrectly measured humidity.
Using the schedule, I can arrange to boost when needed.
Using the schedule, I can arrange to boost when needed.
Huge downgrade
The app was not pretty but functional before, could turn off my fans completely, set schedule, set the speed I wanted and it all worked. Since last update, I cannot turn the fan off anymore, I cannot set the trickle ventilation less than 42%, and the fans randomly blasts full speed during the night ignoring the night schedule. Bring the old app back!
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Less features than before
I bought this fan few years back. Actually, the app was far better when I bought it than now. My smart fan is not really smart anymore due to very limited options given in the app after update. Disappointing.
Er is nog werk te doen
De app en het systeem communiceren niet goed met elkaar, en met mij nog minder.
Awful app since update
Controller disconnects every other day and trying to turn the fan on from the phone is impossible. Not good when it’s a heat wave and wanting some fresh air
What happened?
This app used to be good: easy to set up, easy to adjust, boost function worked; now it’s a three step process just to adjust the fan speed, with a clunky UI, and the boost doesn’t seem to work. Oh, and when setting up, it asks for the 8-digit PIN, which you can only view by unplugging the unit, and then times out before you could possibly put the unit back, necessitating you to write it down.
Was this vibe-coded by the CEO?
Was this vibe-coded by the CEO?
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Manual override and Celsius vs Fahrenheit
Product: Sentinel Econiq.
Why doesn’t manually setting a speed mode (e.g., boost) overrides the Silent Hours? I must disable them every time! And I configured my profile to show temperatures in C° but the app still shows units in Fahrenheit without the F°
Why doesn’t manually setting a speed mode (e.g., boost) overrides the Silent Hours? I must disable them every time! And I configured my profile to show temperatures in C° but the app still shows units in Fahrenheit without the F°
Trash
No words needed
New app has fewer features and feels unfinished
I actually like the Vent-Axia unit itself, the hardware works well and I have two installed, both of which perform reliably in normal operation.
However, the updated app is a big step backwards. It now has fewer functions than the previous version, features such as Quiet Night Mode appear to have been removed, which is really disappointing. The new interface also doesn’t look as polished or refined as before. It honestly feels more like a beta development mock-up than a finished consumer app.
Another ongoing issue is after a power cut. When the power comes back on, the unit shows a red light and won’t function properly until you reconnect to it via Bluetooth to clear the fault. Both of my units do this, so it doesn’t seem to be a one-off issue. It’s frustrating to have to manually intervene every time there’s a brief outage.
The product itself is good, but the new app experience is poor and lets it down significantly. Please bring back the missing features and improve the stability and design of the app.
However, the updated app is a big step backwards. It now has fewer functions than the previous version, features such as Quiet Night Mode appear to have been removed, which is really disappointing. The new interface also doesn’t look as polished or refined as before. It honestly feels more like a beta development mock-up than a finished consumer app.
Another ongoing issue is after a power cut. When the power comes back on, the unit shows a red light and won’t function properly until you reconnect to it via Bluetooth to clear the fault. Both of my units do this, so it doesn’t seem to be a one-off issue. It’s frustrating to have to manually intervene every time there’s a brief outage.
The product itself is good, but the new app experience is poor and lets it down significantly. Please bring back the missing features and improve the stability and design of the app.
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PIN code again
This app wasn’t too bad before, very limited range of adjustments but OK. However it now seems to be updated and you have to add the PIN that is on the body of the fan. I now have cupped this after the 3rd time i had to enter it in 3 months.
1 star
Absolutely useless application. It keeps disconnecting the fan
Just awful
Before the latest version the app was slow and non-intuitive. Since the upgrade the App is much slower less intuitive and you have to go through so many actions just to turn on a boost. I have left the boost setting on 10 as the alternatives don’t even make sense.
The fan itself though is very good even though expensive, the App would be better and more logical if written by a 6 year old.
The fan itself though is very good even though expensive, the App would be better and more logical if written by a 6 year old.
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New app a step backwards
The new V7 is visually swish but much harder to use. On my fan I can no longer set a default time for overrides and it is not clear how to automatically boost on high humidity.
Big step backwards.
Designer maxim: “form follows function”
Big step backwards.
Designer maxim: “form follows function”
Terrible
Rubbish app, which doesn’t seem to have a cloud backend, at least I can only access our MVHR if my phone is on the same WiFi network as this device. If I leave the app and go back to it, the device is no longer listed. I need to force quit the app and then reopen it to once again be able to select my device. There are too many other issues to mention
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App update forgot all devices
Recent app update resulted in all the devices being forgotten.
Have not been able to reconnect them yet due to access issues getting to the fans to get the pin again.
Not good….
Have not been able to reconnect them yet due to access issues getting to the fans to get the pin again.
Not good….
For Svara fan - expected more control
The app was recently updated but the update forgot all my device connections so I had to re-pair everything.
It's now impossible to know what you're actually adjusting. For example, the humidity sensor works on a percentage.
What does that mean? As you reach 100% is it getting more sensitive to humidity or less sensitive? Does it require more moisture in the atmosphere or less to activate the fan?
And that leads me to the fan itself. The fan has a mind of its own! It comes on when the room is bone dry and stays off when there's clear condensation.
STAY AWAY FROM THIS DEVICE
It's now impossible to know what you're actually adjusting. For example, the humidity sensor works on a percentage.
What does that mean? As you reach 100% is it getting more sensitive to humidity or less sensitive? Does it require more moisture in the atmosphere or less to activate the fan?
And that leads me to the fan itself. The fan has a mind of its own! It comes on when the room is bone dry and stays off when there's clear condensation.
STAY AWAY FROM THIS DEVICE
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Update Bricked Fan
The update wiped all of my fans and had to start again from scratch. Had to get ladder and remove each fan module to get the PIN and reconnect to the app. One of my fans completely bricked, no red or blue LED and unable to connect so have to shell out £100+ if I want to replace - what a con!
Poor skills by the developer, profile fan settings should be saved outside of the app with the option to restore / import as most apps allow you. However we’ve gone back to the 80s computer games with no option to save
Poor skills by the developer, profile fan settings should be saved outside of the app with the option to restore / import as most apps allow you. However we’ve gone back to the 80s computer games with no option to save
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Horrible App Update (v7.0.0)
After this update. However, I tried reconnecting the fan and it no longer connects (app keeps saying that the device is not pairing mode). Have lost the capability to configure anything. Horrible experience.
Vent Axia Svara
This new app is total rubbish.
No connection with Kinetic
Since the last update, my Sentinel Kinetic Advance 3505 is removed from the app and it’s not on the list to add the device to the app. There’s a ‘Sentinel’ that you can add, but this gives an error message. How can I add my device to this app?
