Garbage App
It does not work on my iPhone 16e. Repeatedly attempts to activate failed. The app froze.
Too many bugs to count
Payment receipt emails aren’t sent ~50% of the time. App crashes, payment attempts inconsistently fail, account randomly gets logged out - this isn’t a functional app. Chicago needs to give the contract to an actual tech company who knows how to maintain production software. This should be such a straightforward mobile app to develop.
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Cant Purchase
cannot tap purchase button bc its too short and sits too low on the view. needs to sit above the safearea
Regional Pass Non-Obvious
The clunky interface did not surface the Regional Transit pass. I bought the pass that did not include Metra and had to purchase Metra on top of that. The really need to get a user interface expert to help them redesign the user interface and make it both easier to use and easier to find what one needs.
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Continuous server errors
About the worst app I’ve used. Constantly getting server errors. Yet going to website works. But I can’t buy a Metra ticket on the website. Says I have to go to the app. God I hope the new NITA gets rid of Ventra. Just about every other system I use domestically and internationally works much better.
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