Terrible
The app is a good substitute if you do not have a transit card but the app does not have valid transportation arrival or departure times. This app is not reliable at all. It will say the bus has left your stop when the bus is 30 minutes late and hasn’t even arrived. This app needs to be more accurate. Late busses lead to overcrowded busses leading to safety issues. If the bus is 30 minutes late then give a alert to let paying passengers know the bus is late. It’s no that a bus is on 170th saying that same bus has just departed 147th street? Please do better!
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0 stars
Constantly charges debit or credit card despite saying “insufficient funds” then doesn’t provide the Metra ticket.
Charged 5 times.
When purchasing a 7 day pass it said my form of payment timed out and it wouldn’t work. I tried it three more time and it didn’t work. I log off the app and open it again to see 4 passes bought for 20 dollars each when the app said that none of the transactions had even gone through. Further more you cannot transfer these passes to anyone else and you cannot use one of the other passes for someone else on your phone. I do not recommend this app.
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Okay, but Fixes Needed
The app is not terribly fast or accurate with transit tracking. However, it is not necessarily made for tracking, so that’s acceptable. What absolutely needs to be fixed is the payment selection for reloading cards. Apple Pay never works, and the whole system is inefficient.
Bad UI. Not fully mobile ready. Purchase button inactive and is only for display.
Payment Purchase option won’t work since UI has placed that button all the way at the bottom of the screen and clicking ‘purchase button’ instead triggers phone options.
I don’t know how on earth QA or developers missed it. I am Using IPhone 17 pro max. Please fix this issue, otherwise app works fine.
I don’t know how on earth QA or developers missed it. I am Using IPhone 17 pro max. Please fix this issue, otherwise app works fine.
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