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Ventra

Ventra

by Chicago Transit Authority

3.5K ratings
528 reviews
#124 in free Travel
✈️ Travel
Free

Details

Released
November 19, 2015
Updated
October 13, 2026

Features

Developer

Chicago Transit Authority
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Ventra screenshot #1 for iPhone
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📈no. 124
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Reviews summary↘︎
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🔄6+ apps
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❓5 answered
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📦~ in 2 months
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About

Manage your public transit fares and tickets for Chicago's CTA, Metra, and Pace services. Load value, buy Metra mobile tickets, and access real-time arrival information all in one place. Add your Ventra Card to your iPhone for seamless travel.

✓Manage Ventra Card balance and passes
✓Load value and passes to Ventra Card
✓Buy Metra mobile tickets
✓Real-time CTA, Metra, Pace arrivals
✓Add Ventra Card to Apple Wallet
Show original description

What users say about Ventra

Reviews of Ventra are mostly negative: the Travel app is rated 1.9/5 from 3.5K App Store ratings. What users like most: easy to use, convenient for transit. Top complaints: frequent crashes and bugs, inaccurate arrival/departure times. Summarized from real user reviews.

Positive things

  • 🚀Easy to use
  • 🚀Convenient for transit
  • 🚀Helpful for visitors
  • 🚀Reliable payment processing

Negative things

  • 🐛Frequent crashes and bugs
  • 🐛Inaccurate arrival/departure times
  • 🐛Confusing user interface
  • 🐛Unreliable login and account management
  • 🐛Payment issues and declined transactions
  • 🐛Lack of customer support
See all reviews

What's New in Ventra

2.2.17

October 13, 2026

We're introducing hCaptcha verification to help protect your account and secure access during key interactions.

Charts

Top Free

📈 124+7

Travel

This app rose +7 positions in Travel chart.

Last updated on October 28, 2026.

User reviews

Most RecentHighest RatedLowest Rated

App is Buns yo

Who built this app?!
EESPN2121

Terrible App

Unreliable, buggy, and poorly designed. They should scrap it and start over from scratch.
AWAndrew Wilmington

So many issues!

I don't even like leaving reviews but this app needs some major work. From constantly logging me out, bus cards disappearing, constant freeze up and not giving the correct time. It's really frustrating to use and I'm trying to use it now and it won't even let me log in.
IIdkfhgn

App doesn’t even open or let you login

Always have to buy a ticket in person because the app frequently doesn’t open or let you login. This is crazy.
CGCan't play the game.

Crashes constantly

This app constantly crashes and am unable to use it. When I go to tap on the reader even though there ample balance, it hasn’t worked and have had to use a different payment which defies the whole purpose of the app
DDegaahahsb
See 523 more reviews

User experience

🐞

Reported Bugs

5 issues

Purchase button not working on iPhones

Bug

Favorites list glitches and resets

Bug

Inconsistent and unreliable ticket display

Bug

Frequent app crashes and login issues

Bug

Payment processing failures and lost funds

Bug
✨

Requested Features

5 requests

Add ability to manage Ventra cards and balances

Feature

Improve real-time transit tracking and notifications

Feature

Allow saving of favorite routes and stations

Feature

Integrate with Apple Wallet for easier access

Feature

Provide more transparent and user-friendly payment options

Feature

FAQ

What can I do with the Ventra app?

The Ventra app allows you to manage your public transit fares for CTA, Metra, and Pace in Chicago. You can check your Ventra Card balance, load value or passes, and purchase Metra mobile tickets directly through the app. It also provides real-time arrival and departure information for all three transit agencies.

How do I pay for fares with the Ventra app?

You can pay for CTA and Pace fares by loading value or passes onto your Ventra Card, which can then be managed and topped up through the app. For Metra trains, you can buy mobile tickets directly within the app using the transit value you've loaded onto your Ventra account.

Is the Ventra app free to use?

Yes, the Ventra app is free to download and use. There are no upfront costs to access its features for managing your transit accounts and purchasing tickets.

What transit systems does the Ventra app support?

The Ventra app supports transit services in and around Chicago, specifically the Chicago Transit Authority (CTA) for buses and trains, Metra for commuter rail, and Pace for suburban bus services.

Can I add my Ventra Card to my phone?

Yes, you can add your Ventra Card to your iPhone and Apple Wallet through the Ventra app. This allows for convenient access and management of your transit card directly from your mobile device.