Purchase button too low
Can’t purchase a ticket because it’s too low in the app. My phone thinks I’m trying to access some shortcut at the bottom of my phone and it won’t initiate the purchase.
Robbing the working man, as usual.
Awful app and no support available. Any attempt to contact customer service results in an infinite loop of automated call prompts, circling you back to the main prompt.
I save my passwords in an encrypted vault. Ventra randomly says my password is incorrect after a few months. I attempt to change it, but the reset emails never arrive.
Also, you can’t transfer cards from Google Wallet to Apple Wallet if you get a new phone. I have a large amount of money on an account that Ventra maliciously locks me out of.
State run theft, sold off to Google. Bunch of crooks. They will leave you stranded. Vote ‘em out!
I save my passwords in an encrypted vault. Ventra randomly says my password is incorrect after a few months. I attempt to change it, but the reset emails never arrive.
Also, you can’t transfer cards from Google Wallet to Apple Wallet if you get a new phone. I have a large amount of money on an account that Ventra maliciously locks me out of.
State run theft, sold off to Google. Bunch of crooks. They will leave you stranded. Vote ‘em out!
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Purchase button
Can someone please fix the the purchase button??
Purchase button fail.
Can’t complete purchase because the purchase button doesn’t work.
Favorites function STILL BROKEN
Update: New release of app, Favorites functionality STILL BROKEN.
Conclusion: The Ventra app is coded, tested, and managed by clowns, not professionals.
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Favorites function is totally broken. Has been for MONTHS. Ventra does nothing. Can’t see any arrival information for a stop that is a favorite; you have to look the line/stop up every time. Works fine if not looking at favorites. So there effectively is no favorites function, and Ventra is too dysfunctional to do ANYTHING about it.
Conclusion: The Ventra app is coded, tested, and managed by clowns, not professionals.
—————
Favorites function is totally broken. Has been for MONTHS. Ventra does nothing. Can’t see any arrival information for a stop that is a favorite; you have to look the line/stop up every time. Works fine if not looking at favorites. So there effectively is no favorites function, and Ventra is too dysfunctional to do ANYTHING about it.
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