App is Buns yo
Who built this app?!
Terrible App
Unreliable, buggy, and poorly designed. They should scrap it and start over from scratch.
So many issues!
I don't even like leaving reviews but this app needs some major work. From constantly logging me out, bus cards disappearing, constant freeze up and not giving the correct time. It's really frustrating to use and I'm trying to use it now and it won't even let me log in.
App doesn’t even open or let you login
Always have to buy a ticket in person because the app frequently doesn’t open or let you login. This is crazy.
Crashes constantly
This app constantly crashes and am unable to use it. When I go to tap on the reader even though there ample balance, it hasn’t worked and have had to use a different payment which defies the whole purpose of the app
Absolute garbage
Seems like endless “updates” to this app have only contributed to its decline. Upon opening the app, it just sits on the loading screen and does not allow access to its intended features. Whatever they’re doing, they’re doing it wrong. Guess I have to buy a physical transit card to get around now - awful experience.
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Keeps crashing
App keeps crashing every time I open it
App crashes
App keeps crashing
App not working/Keeps shutting down
This app malfunctions at the wrong time when you most need it!
New Update, Immediate Issues
Shocker shocker as soon as I update the app to this big "you must update before November 2 or the app will no be supported" the app is NOT showing bus times, not letting me log in or out, not loading at all. Shocker🙄 this app was tolerable and usable at best before this update.
It works for me
The app never failed for me. I could add fares easily. I was also able to add the Ventra card to Apple Wallet and I can use without any problem. I can also see the real time bus arrivals which is very helpful.
cant reset pw after force logged out
I was showing the conductor my monthly pass, when the app logged me out. Now, I can’t log back in because the reset password feature has not sent me a link in over 12 hours. Requested multiple times.
Someone should take responsibility for me needing to pay additional times to ride this train.
Someone should take responsibility for me needing to pay additional times to ride this train.
Ventra Card Shared Across Apple Wallet Devices
I’d like to see Ventra update the card functionality to have the same card added to multiple user devices instead of specific to Apple Watch or iPhone.
Purchase button never works
Purchase button never works
App sucks
It’s never the correct times for the busses
Terrible
I think this app is a joke. Apparently no one that is designing it or supporting it has tried to update their fair or their card on their Apple iPhone. If they had, they would realize it doesn’t work
Its not that bad guys
The card worked perfectly for me. Just got a 7 day pass-
Take the L
The app works perfectly. I’m not surprised to see people mad at the CTA giving it one star reviews
Doesn’t work
Often, it won’t take my payment
Terrible
Desperately in need of a complete revamp. This app is so bad, they can’t even use iPhones in the app previews? Just complete lack of care compared to what it could/should be.
