Veo Reviews: Is It Legit?

Veo
Veo
VEORIDE INC

Customer Experience

Positive experience37.4% of reviews
Neutral6.1% of reviews
Negative experience56.5% of reviews

~ Based on 639 written reviews from the US App Store.

What users say about Veo

Is Veo Safe?

Veo appears safe based on user ratings. AppsHunter Safety Score for Veo is 97/100.

This assessment is based on 131,087 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.2% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 131,023 App Store ratings for Veo.

Is Veo Legit?

Veo appears to be a legitimate app. AppsHunter Legitimacy Score for Veo is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

best app ever

best app i ever had it help to get around places

Payment

They have you add money to your balance but don’t tell you when ur running low on balance so when u run out they automatically start charging whatever card u used to add balance, got told it’s in the users agreement that you have to read hours of pages to even see, got charged an extra 56$ with no heads up or nothing, I didn’t even want to use the same card I used to add balance but it went ahead and did it! Please help
Show more

Bad Alternative to lime, bird, others

This is the worst “2 wheel” transportation app. It is the most expensive, has no sidewalk limitations, and the worst is seemingly no age limit. There are children riding on these all of the time. Get rid of this company

L app

Need to pay to get the $5 sign up bonus :(

Robbery

Charged me 28 dollars for less then 2 miles

When your dogs are barking…

Get some relief - ride a Veo. I’m so glad I did. If you can ride a bike you can ride an e-bike. At 70+ years old I managed. You can, too.

Battery life

Battery died waaay too early

Proceed with caution

Awful customer service!! they don’t update your charges when the app doesn’t trigger with your bank account to update the chargers. I still have ones I’m trying to get refunded from charges from September but the app and customer service combined are no us. When I reach out to them for these refunds, they told me that I am wrong and they need I need to go to my bank. They offer no support. Awful customer service they keep deleting my review. I will keep posting. Because people need to know what kind of support the company offers.
Show more

Malo

Cero estrellas se para y sigue covrando y no vale parar el viaje

THEY ARE RIPPING US OFF PEOPLE

they removed the commuter plan and replaced it with the platinum plan, and safe to say this has to be one of the greediest, polarizing decisions i’ve seen a subscription company make.

i’ll be using post tax values for obvious reasons.

old commuter plan:
$20 weekly for two 20 minute rides daily.

new platinum plan:
$9 monthly, reduced rate after 10 minutes, but $3.07 for two 10 minute rides daily.

doing the math for a week of riding to directly compare platinum prices with commuter, if you were to take full advantage of the benefits like you used to be able to with commuter, you would pay:

$3.07 x 14 (two rides a day, for a week) = $42.98

Old Commuter: $20 for 280 minutes/week
v.s
New Platinum: $42.98 for 140 minutes/week

WE ARE PAYING MORE THAN TWICE AS MUCH, FOR HALF THE MINUTES NOW‼️

imagine if Netflix doubled its subscription prices, and removed half their shows at the same time. i don’t think you’d still pay for that.

unfathomably shameless change, i understand reducing the benefits of commuter, OR increasing its price, but BOTH and to this extent is truly the sin of greed.

veo is no longer a convenience but outright robbery. i won’t be riding veo anymore, and rather than spending $172 a month on renting a bike, ill just save it to buy my own in 5 months time.
Show more

E-bike

It helps get to places but they took 10$ from for staying in for hold and also I got a e-bike that was not able to cancel so I had to keep paying for hold and it wanted me to place in a certain location and there is no refund

Must fun in Bend

Ripped around while the dudes were in the bar…must fun all night

Veo sucks

Suspended my account for no reason and locked $10 of my funds away

All vehicles are damaged and they charge you without using it, I don't recommend it

No good

Fun Fun !

Great ride

Fun ride

Good sitting bike no issues with it run great fun ride

extremely disappointed

veo charged me over $170 in one day. i only rode for 30 minutes round trip- but it never ended my ride when i stopped. it overcharged me. when i submited a ticket for a mistaken overcharge, they would not allow a refund. even with the circumstances, they refused to even partially refund. as a college student in a college town, things are not cheap. i’m extremely disappointed in how veo operates.
Show more

Use Lime or Spin

Won’t let you end rides. Breaks are terribly bad. Honestly terrible compared to other options. Do not use this company.

Room for growth

The app doesn't
Stay updated alerting riders to no ride zones. In addition, when you enter a no ride zone (which you don't know because the app doesn't update) it tells you to navigate away while coming to a complete stop
Charging you full price when you can't ride.

The best app ever I see

The best app everrr