Veo User Reviews

Veo
Veo
VEORIDE INC

Customer Experience

Positive experience38.4% of reviews
Neutral6.6% of reviews
Negative experience55.0% of reviews

~ Based on 591 written reviews from the US App Store.

What users say

Is Veo Safe?

Veo appears safe based on user ratings. AppsHunter Safety Score for Veo is 96/100.

This assessment is based on 128,372 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.2% of ratings suggest some concerns
2.9% of ratings point to a risky experience

~ Based on 128,372 App Store ratings for Veo.

Is Veo Legit?

Veo appears to be a legitimate app. AppsHunter Legitimacy Score for Veo is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Bike is easy to use

User friendly great app and bike

Fun

Riding these mf’s is the funnest thing a man can do

Charge me twice and kept it for so-called, “A-HOLD”

I understand the other two transactions I have from you guys for the actual mileage that I used the E bike For on two different transactions, but then you guys even kept the $10 twice for the whole when I was already at the,e- bike
So what’s the home for if I was already there right next to it?
I’m actually super upset you guys didn’t give me my money back on the hold everyone expects companies like this to follow their word and give it back.. after they’re done enjoying themselves
Show more

Not accurate

The ride constantly admonished me to stay off the sidewalk when not a single second in 20 minutes was spent on sidewalk. Government bribery for sure.

Will be using again

Very smooth very affordable

Worst service

Veos in newark are horrible. Never work. Never enough around and they go slow for a reason to charge you more per minute. If tou live in newark especially more on the north side avoid at all cost. You will be wasting your time and money.

A truly innovative and novel service

Veo is one of the best rideshare services out there. Sometimes the walking navigation to finding one can be a little bit off, but other than that, it’s terrific.

oh, and by the way, is there anything you can do about the? Bone drawing ride I swear to goodness you can feel every pebble that you don’t manage to miss while driving… 😊
Show more

The prices is way too expensive lime is way cheaper

I

Didn't warn me about parking

Took extra money and time from me to actually find a parking area. Maybe warn me first.

Horrible customer service

I have the commuter plan so I have two 20 minute rides a day but often times I unlock the veo just to find out it’s broken and won’t even move. I’m forced to cancel the ride and get a new one but I’ve I already wasted 1 of 2 rides I have for that day. When you try to get compensation the veo customer support is no help.
Show more

Great honest review

Me and my wife really enjoyed it. It was super fun inconvenient setting it up with super easy and quick definitely recommend.

Trash

Both bikes I’ve used have been broken, and they have purposely designed the app so you can’t give it a one or two star rating for your ride, you have to manually report the ride to customer support and hope the AI decides in your favor. Here’s the one star you deserve, enjoy!

Can’t end ride!

Absolutely terrible in Denver. It won’t tell you where you can park or not so you spend an extra 15 minutes trying to park as close to you as possible but the meter keeps running. Way worse than lime and I hate how Denver can only use them

Great

Great way to get around. The city

Easy to use

Find and easy way to get around

Doesn’t start for $1

Says that you can start for $1 but charges you $10

Must be nice to own the monopoly

You have no choice but to use this if you wish to use any of the rentals. There are no competitors. Proces are kinda high compared to previous apps. I’m deaf and my friend kept telling me that my bike kept talking to me but how do I know that? Every other block seemed like a dead zone, maybe it told me so, how would I know? It wouldnt let me park in several locations, maybe it told me, how would I know? I believe this falls under the same catagory as trying to verbally read a deaf person their rights. I’m glad this is not used in my hometown. Was only forced to use it when traveling and there are no other options but to suck it up and use this. Lucky them. Unlucky us. Well, Not me, unlucky for you locals. I won’t need this anymore after tomorrow. You’ll be stuck using only this. I feel sorry for you. I would like to propose a bet. To anyone who actually likes this, I dare you to try another one and compare. I’ll wait for you to adjust your reviews.
Show more

Good

Good

Ruined my night and shoes

I started a ride on a tricycle in an unrideable zone. I was not told I can’t ride it when I initiated the ride. I then was made to walk the tricycle for many blocks to get it to a rideable area because the tricycle would not allow me to end it in an unrideable area. It locked and I pretty much had to drag the bike for a while. I ruined my shoes. Support was not helpful. I got a refund but my night was still ruined and so are my shoes.
Show more

Good ride

Good times