Another subscription…
Look I would love to try this app out if it has a proper you get to experience the first couple lessons or features before I hand my card over to you. Because words don’t mean anything if I can’t experience it personally.
Response from developer
Thanks for the honest feedback. We completely understand your concern. The main feature of Verbi is AI-powered speaking practice, and every conversation has a significant cost for us to provide. Because of that, we aren't able to offer unlimited free usage. Instead, we offer a free trial so you can experience the full app before deciding whether it's right for you. We also understand that people sometimes forget to cancel a trial. If that happens, we've enabled refunds through Apple for eligible cases, so users aren't left without options. If you decide to give Verbi a try and your experience is different from what you expected, we'd love to hear your thoughts. And if this clears up your concerns, we'd really appreciate it if you'd consider updating or removing your review, it would mean a lot to our small team.
The app worked at first
Response from developer
Thanks so much for the detailed feedback! We think there may have been some confusion caused by a recent update to the curriculum. In the latest version, the AI intentionally speaks in English during the first two beginner modules. We received a lot of feedback from new learners that jumping straight into the target language was overwhelming, so we added a gentler introduction. After the second module, the lessons are conducted entirely in the language you're learning. If you'd prefer to start speaking Italian right away, you can also use our Custom Scenarios feature, where you can have conversations with the AI in Italian from the very beginning. We really appreciate your comments about vocabulary and customization as well, those are both areas we're actively improving. Thanks again for giving Verbi a try, and we hope you'll consider trying the latest version!
0/10
Response from developer
We’re sorry you had a negative experience. Could you please explain what went wrong or what you disliked about the app? Your feedback would help us understand the issue and improve Verbi.
Péssimo!
Response from developer
Olá, Ana Luiza. Como explicamos no e-mail enviado, verificamos em nosso sistema que os lembretes sobre o término do período gratuito foram enviados por e-mail e por notificação antes da cobrança. Também não cobramos um valor diferente do apresentado: todos os pagamentos e cobranças são processados diretamente pela Apple. Já enviamos as instruções para solicitar o reembolso pela Apple, mas ainda não recebemos uma resposta sua. Permanecemos disponíveis por e-mail para ajudar no que for necessário.
Love it
Response from developer
Thanks so much! We’re really happy to hear you’re enjoying Verbi and finding it interactive 💚
No good time
Response from developer
Thank you for the thoughtful feedback and for giving Verbi a try. You’re right that voice recognition needs to feel consistent, especially when lessons are timed. We’re actively improving pronunciation detection so correct answers are recognized more reliably, and we’re also reviewing the 3-minute limit so users don’t lose progress because of repeated attempts. We really appreciate you explaining the issue clearly, it helps us make Verbi better.
Waste of time
Response from developer
Hallo mo#, es tut uns wirklich leid, dass die App bei dir abgestürzt ist und Lektionen nicht abgeschlossen werden konnten. Das sollte natürlich nicht passieren. Wir haben Verbesserungen an der Stabilität und Verbindung vorgenommen, und die neueste Version sollte diese Probleme beheben. Bitte aktualisiere die App und schreib uns gerne an [support@appverbi.com](mailto:support@appverbi.com), falls weiterhin etwas nicht funktioniert. Danke für dein Feedback.
Not ready
Response from developer
Hi Giozue, thank you for the honest feedback. We’re glad you liked the voice chat and “mean” mode, but we hear you on listening mode not being where it needs to be yet. We’re actively improving that part of the app so it feels more accurate, polished, and ready for daily use. We appreciate you seeing the potential in Verbi, and we’ll keep working hard to make it better.
APP Fine—Won’t Open
Response from developer
Hi Pablo, thank you for the kind words and we’re really sorry about the black/white screen issue. We’ve fixed this, and the newest version of Verbi should address the issue where the app would show a blank screen after reopening. Please update the app and let us know at support@appverbi.com if it still happens. Thanks for your patience!
Great show of AI capacities but…
Some debugging is still needed for this price.
Response from developer
Hi Nakuyo, thank you for the honest feedback. We’re glad you see the potential, but we completely understand that incorrect answers or English sentences appearing in the target language can be frustrating. We’re actively debugging and improving these issues, and feedback like this helps us find edge cases faster. If you’re open to it, please email us at support@appverbi.com with the language and examples you saw so we can investigate and fix them.
Scam
Response from developer
Hi Maxime, we’re sorry to hear this. Could you clarify what you mean by “no content”? Verbi includes lessons and AI practice, so we’d like to understand what you were seeing on your end. Also, if the app crashed, please email us at support@appverbi.com so we can investigate and help fix this as soon as possible.
Muitos bugs
Response from developer
Olá Priscilla, obrigado pelo feedback. Sentimos muito pela experiência. Estamos trabalhando para melhorar o tempo de carregamento das lições e corrigir esses problemas. Se puder, envie mais detalhes para support@appverbi.com para conseguirmos investigar melhor no seu caso.
3mil reais por ano num app?
Response from developer
Olá, obrigado pelo feedback. Também oferecemos o plano anual, que sai mais de 80% mais barato do que isso. Nosso objetivo é tornar o Verbi mais acessível para quem quer praticar idiomas com IA, e vamos continuar melhorando a forma como mostramos os planos no app.
Not free
Response from developer
Hi Bababoos, we totally understand your concern. Verbi uses AI voice lessons and learning tools, which create real costs for us every time someone uses the app. That’s why we offer a 7-day free trial, we cover those costs during the trial so users can fully try the app before paying. You can use Verbi free for 7 days and cancel anytime before being charged. Since you didn’t get a chance to actually try the app, we’d really appreciate it if you could consider removing this review and giving Verbi a try first. If you have any questions, you can reach us at support@appverbi.com
Doesn‘t work
Response from developer
Hi, we’re really sorry about this. Please email us at support@appverbi.com so we can help look into what’s going wrong with your account creation. We’d love to get this fixed for you so you can try Verbi properly.
Question
Response from developer
Thanks for asking! Arabic is definitely a language we’re planning to add soon. We really appreciate you sharing your interest, and we’re excited to keep expanding the languages available in Verbi. If you email us at support@appverbi.com we can email you when we add it :)
Voice lessons error
Response from developer
Hi jounyhal, sorry about that! Voice lessons require a stable connection, but we understand it can be frustrating when an error appears even while connected to Wi-Fi. We’re looking into this and working to improve reliability. Please try closing and reopening the app, and if it still happens, contact us at support@appverbi.com
Cool
Response from developer
Thank you so much! We’re really happy to hear you’re enjoying Verbi.
forced to pay
Response from developer
Thanks for sharing this feedback. We completely understand where you’re coming from. Verbi does have costs to run, especially with the AI voice practice and personalized learning features, which is why we use a free trial instead of a fully free mode right now. You can determine if you enjoy the app in those 3 days with no strings attached. A 1 star review significantly affect us, i would appreciate if you rethink it since it seems like you didn't try the app. That said, we’re always listening and will keep this in mind as we think about making the app more accessible in the future.
Actually Amazing
Response from developer
Wow, thank you so much for taking the time to write this. It honestly means a lot to us. We are really happy to hear the vocab swipe feature and crossword helped make things feel less stressful and more fun. That’s exactly the kind of experience we hoped Verbi could create. Hope you keep enjoying it, and thanks again for the kind words!
