Almost There
Response from developer
Thank you for your feedback! We're sorry to hear about the microphone issues you're experiencing. We're actively working on improving our speech recognition and pronunciation evaluation to better understand various accents. Please try again, and we hope to provide a smoother experience soon!
good first impression, disappointing overall
Response from developer
Thank you for sharing your experience. We're glad to hear you had a good first impression, but we apologize for the interface errors you've encountered. We're actively working on improving our app's functionality and ensuring that our instructions are clear and accurate. If you need further assistance, please reach out to us at support@verbi.com.
Wanted to love this
Response from developer
Thank you for your feedback! We're sorry to hear that you experienced issues with the flash card feature and the multiple choice questions. We're continuously working to improve our app, and your input helps us make it better. Please feel free to reach out to support@appverbi.com if you encounter any more problems.
Fun app!
Response from developer
Thank you for your kind words! We're thrilled to hear you're enjoying the app. The idea of changing the V logo animation sounds fun, and we appreciate your suggestion! 💚
Some features not working properly
Hopefully it gets resolved
Response from developer
Thank you for bringing these issues to our attention. We're aware that some features may not be functioning as intended, and we're actively working to resolve these problems. Your feedback is invaluable in helping us improve the app, so please bear with us as we make these enhancements.
Problems with payment
9.99 charge no subscription!!! Rip OFF!!!
Multiple mistakes
Response from developer
Thank you for your feedback. We're sorry to hear about your experience with the grammar chat lessons and the teaching games. We strive to provide accurate and effective language learning tools, and your insights are invaluable in helping us improve. Please reach out to support@appverbi.com with the specific issues you encountered, and we'll look into them further.
Pronunciation
Response from developer
Thank you for your feedback! We understand that the speed of pronunciation feedback can be frustrating, especially when you're already proficient. We're continually working to improve the responsiveness of our app so that you can focus on fluency rather than perfection. We appreciate your patience and hope you continue to enjoy your learning journey with Verbi!
I want to love it but….
Response from developer
Thank you for your feedback! We appreciate your patience as we work to improve the app's performance and fix any bugs. We're also considering adding more language options, including Latin American Spanish. Stay tuned for updates!
Concordo com a Berlinda Ocklahome
Response from developer
Agradecemos seu feedback. Entendemos sua preocupação com a monetização, mas nosso tutor de IA tem um custo real, o que nos impede de oferecer o Verbi de forma totalmente gratuita. Oferecemos um período de teste gratuito de 3 dias para que você possa experimentar antes de decidir.
Gets boring quick
The mode is already looking super repetitive within the first 5 beginner lessons. It just gives you the same few replies every time. It's not even a tenth as varying as it shows in the videos.
The style gets super boring very quickly as well. Even if you do something perfectly - we tried with a native speaker - you still don't get any positive feedback and even get told off and asked to repeat.
The practice conversations make 0 sense, like after the 6th beginner lesson you're expected to have 10 minute conversation with the AI just throwing full sentence at you when all you learned is hello, "my name is"?!
The word reminder notifications sent me nothing but the words I marked as I already know them at the initial setup process instead of those I learned since.. what's the point..?
Considering all of this the subscription is ridiculously expensive. Not to mention that it's also all over the place and the devs clearly not don't care: there are 12 plans, 8 yearly plans varying from £29.99 to £99.99; and 4 weekly plans from £7.99 to £8.99, all with zero explanation of differences.. if they can't be bothered to get packages right, you can imagine how the rest of the experience is going to be
Response from developer
Thank you for your feedback. We're sorry to hear that you found the 'rude' mode less engaging than expected and that the practice conversations felt overwhelming. We appreciate your insights on the notifications and subscription plans, and we'll take them into consideration as we work to improve the experience. If you have any specific issues or suggestions, please reach out to us at support@appverbi.com.
Could be great 🫠
Response from developer
Thank you for your feedback! We're sorry to hear about the distortion in the written responses, that definitely impacts your learning experience. We're actively working on fixing bugs to enhance clarity and usability. We appreciate your patience and hope you'll see improvements soon!
Not user friendly
As a user I leave the app immediately. Hope this feedback can help.
Response from developer
Thank you for your feedback! We're sorry to hear that the recent update has made the app less user-friendly for you. We take usability seriously and will work on improving the experience. If you have specific issues you'd like to share, please reach out to us at support@appverbi.com.
The new version is not as good
Response from developer
Thank you for your feedback! We're sorry to hear that the new version hasn't met your expectations and that you're experiencing issues with performance and user experience. We're continuously working on improvements and appreciate your patience as we enhance the app. Please feel free to reach out to support@appverbi.com if you encounter specific bugs or issues.
App payante
Response from developer
Nous comprenons votre frustration. L'IA de Verbi a un coût réel, ce qui rend l'application payante. Nous proposons un essai gratuit de 3 jours pour vous permettre de tester le service avant de vous engager, mais cela nécessite effectivement d'ajouter une méthode de paiement. Nous espérons que vous pourrez apprécier notre offre.
You HAVE to pay to even open the actual app:(
Response from developer
Hi! Just to clarify, you don’t have to pay $80 to try Verbi. We offer a 3-day free trial with access to the app, and you won’t be charged if you cancel before it ends. Our AI tutor has a real cost every time it’s used, so we unfortunately can’t offer unlimited access completely free, but we cover that cost during the trial so you can try Verbi before paying.
This scam
Not an app to use and apple did what it does best. Taking money away.
Response from developer
We’re sorry about this. Refunds for App Store purchases are handled entirely by Apple, so we cannot approve or deny them ourselves. We enable refunds in cases like accidentally forgetting to cancel a trial, but Apple reviews the customer’s account and refund history and makes the final decision. Unfortunately, we have no control over their decision.
I like it
Mauvais qualibrage
Response from developer
Bonjour ! Il s’agit d’un problème connu causé par de rares hallucinations de l’IA, qui peut parfois utiliser la mauvaise langue. Cela se produit dans moins de 1 % des conversations. Nous avons déjà mis en place un correctif pour empêcher au maximum ce comportement. Merci de nous l’avoir signalé !
