Updates View - Awful
We use the intercom page to open our doors for guests. The new layout has shrunk the images so much it is hard to see our doors. Please switch the view back to large tiles or provide an option to size the tiles
best access app
Best access app I’ve ever used! Reliable to the point where you don’t ever think about it
Stop logging me out
.
Fix Bluetooth
It keeps turning off Bluetooth in the app. I have to go through app settings and turn everything off and back on again. That doesn’t work sometimes so I have to completely delete the app just to redownload it. I am not the only one having this problem on my campus.
Apple Watch
Just want to agree and reinforce that this would be even better if it worked with Apple Watch!!!
Asks for password sometimes
You tried it and it worked. And then the next time you're out in the boonies with no signal guess what? It refuses to work and asks you for a password that you probably didn't take with you.
Needs Location set as “always” for initial configuration.
I understand that the location helps, but you don’t need it set to “always”. It’s ridiculous that an app that I need to access the place I’m renting needs to always know where I am, every single second of every day/night. I’m being generous with two stars. It doesn’t even let you go to the next step if you don’t set it the way they want. I did change the settings afterwards to “only when using the app” but most people don’t know how and get potentially tracked because someone said they have to. Ridiculous and scary, especially when half the people living here have governmental jobs…
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No go
If your life depended on this app, you would be dead
Absolutely Drains Phone Battery
Constantly running in the background will destroy the battery life while at work with so many doors using it. It’s constantly looking for doors. Additionally, if you are hanging out or working close to a door 5-8 ft you can hear the lock continuously unlocking and re-locking non stop until you move far enough away and/or turn the app off.
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Response from developer
Thanks for the feedback. This behavior can only be configured by your administrator in Command website for a specific door. Please reach out to them.
Trash. Update did not do anything to fix issue.
It opens Apple Pay and does not open or register any doors. And you cannot submit any reports for any issues.
Doesn’t work
Doesn’t send passkey
Needs a Watch app
Occasionally doesn’t connect to some readers but usually reliable. Desperately needs a watch version since it doesn’t need much of a UI anyway.
Works
A few times...then doesn't.
Great Product!
It’s been working great for us. As long as you set it up, take the time to dial it in to your liking it does what it’s supposed to. The only issue we’ve had has been with Android users unfortunately. No issues on our end.
Works Great
Works great. Need Apple Watch app
Watch App
As I have already seen mentioned, a watch app would make this 5 stars
Please put on Apple Watch!
Please put Verkada Pass on the Apple Watch, so that we don’t need to take our phones into the gym! Thank you for your consideration.
Not reliable
My company switched from key fobs to this and people can only get in maybe 60% of the time. We have one door that won’t work at all in the afternoon when the sun hits the door. It’s a good idea but needs work.
Performance good
Works perfectly
Watch App?
NEED Apple Watch version please!!
