PagerDuty vs Verkada Pass
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
PagerDuty
This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.
- Push notification alerts with custom sounds
- Respond to incidents (acknowledge, resolve, reassign)
- View incident details and resolution timelines
- Manage on-call schedules and team overrides
- Create new incidents and loop in responders
- Execute custom actions on incidents
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PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.
Verkada Pass
This app acts as a digital keycard for seamless door access and a mobile intercom receiver. It allows users to unlock doors via Bluetooth and receive intercom calls remotely, providing enhanced security and flexibility.
- Digital keycard for door access
- Bluetooth unlocking
- Remote door unlocking
- Mobile intercom receiver
- Receive intercom calls on the go
- View context cameras during calls
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Meet Verkada Pass—your digital keycard and mobile intercom receiver. With Verkada Pass, you can easily access doors across your organizations and take calls from anywhere. Using the Verkada Pass Bluetooth credential, users can seamlessly unlock doors and access buildings. Users with remote unlock access can also instantly unlock doors remotely and view the doors they have access to. Organizations with Verkada Intercom can route intercom calls to Verkada Pass users. Receivers can take full frame, crystal clear calls on the go and view additional context cameras to see a complete picture of incoming calls. Together with Bluetooth unlock capabilities, the Verkada Pass app provides modern credentials, enhanced call receiving flexibility and seamless security in a simple mobile application.
Screenshots
Verdict
The clearest difference is rating: PagerDuty at 4.8 against Verkada Pass's 2.6. PagerDuty also leads on ratings volume (5.2K vs 72). Verkada Pass's advantage is review sentiment (37% vs 25%) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PagerDuty holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 72, so its average is the more settled of the two. Written reviews complicate that: 25% of PagerDuty's written reviews are positive against 37% of Verkada Pass's, so the app with the better star average is not the one people write more warmly about.
PagerDuty ships an update weekly, Verkada Pass every 8 days. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.
| Parameter | PagerDuty | Verkada Pass |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (5.2K ratings) — better | 2.6 (72 ratings) |
| Positive reviews | 24.7% of reviews | 37.4% of reviews — better |
| Number of ratings | 5.2K — better | 72 |
| Update frequency | Weekly — better | Every 8 days |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Ad-supported | Free — better |
| Devices | iPhone, iPad, Apple Watch — better | iPhone, iPad |
| Requires iOS | 18.0 | 17.5 — better |
| Further details — not scored | ||
| Size | 80 MB | 150 MB |
| Age rating | 4+ | 4+ |
| Developer | PagerDuty Inc. | Verkada Inc. |
Customer experience
PagerDuty
Verkada Pass
Bugs and requests
PagerDuty
Reported bugs
19 issues- Font sizing issue
- Unable to change alert sound
- Cannot change settings
- Couldn't acknowledge incident
- Crashes on startup
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- Crashes frequently
- Unresponsive after alerts
- Vibration and sound settings not obeyed
- App unresponsive after alert
- Login Fail
- Major bug in update
- Logs out me every few weeks
- Crashes
- Crashes
- Crashes
- Useful...now broken
- Still buggy
- Couldn't acknowledge incident
- Couldn't acknowledge incident
Requested features
5 requests- Add ability to use custom sound for emergencies
- Add ability to use custom sound for emergencies
- Add ability to put services in maintenance mode
- Improve Resolved Incidents view to show oldest first
- Provide easy way to allow calls/texts during DND
Verkada Pass
Not enough reviews yet to summarise bugs or requests.
In-app purchases
PagerDuty
No in-app purchases
Verkada Pass
No in-app purchases









