Comparison

PagerDuty vs Verkada Pass

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PagerDuty

This app helps organizations manage digital operations and resolve incidents quickly. It provides real-time alerts, incident response tools, and team scheduling to ensure seamless customer experiences.

Highlights
  • Push notification alerts with custom sounds
  • Respond to incidents (acknowledge, resolve, reassign)
  • View incident details and resolution timelines
  • Manage on-call schedules and team overrides
  • Create new incidents and loop in responders
  • Execute custom actions on incidents
Features
Read full description

PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a perfect digital experience to their customers, every time. Through its SaaS-based platform, PagerDuty arms developers, IT operations, support, security, and business leaders to prevent and resolve incidents when seconds matter. Over 12,000 businesses including GE, Vodafone, Box, and American Eagle Outfitters rely on PagerDuty to continuously improve their digital operations. PagerDuty for iOS allows you to: * Receive unlimited push notification alerts and set custom sounds for alerts * Easily access and respond to open incidents (acknowledge, resolve, or reassign) * View incident details, grouped alerts, and resolution timelines at a glance * View your on-call timeline and team schedules, and book overrides for yourself or your teammates * Access a contact list of all users in your account and their contact information * Create new incidents directly from the mobile app * Loop in responders for additional help * Execute custom actions (like restarting servers, running diagnostics, etc.) on incidents NOTE: A PagerDuty user account is required to use this application. Some features’ availability depends on your PagerDuty plan.

About

Verkada Pass

This app acts as a digital keycard for seamless door access and a mobile intercom receiver. It allows users to unlock doors via Bluetooth and receive intercom calls remotely, providing enhanced security and flexibility.

Highlights
  • Digital keycard for door access
  • Bluetooth unlocking
  • Remote door unlocking
  • Mobile intercom receiver
  • Receive intercom calls on the go
  • View context cameras during calls
Features
Read full description

Meet Verkada Pass—your digital keycard and mobile intercom receiver. With Verkada Pass, you can easily access doors across your organizations and take calls from anywhere. Using the Verkada Pass Bluetooth credential, users can seamlessly unlock doors and access buildings. Users with remote unlock access can also instantly unlock doors remotely and view the doors they have access to. Organizations with Verkada Intercom can route intercom calls to Verkada Pass users. Receivers can take full frame, crystal clear calls on the go and view additional context cameras to see a complete picture of incoming calls. Together with Bluetooth unlock capabilities, the Verkada Pass app provides modern credentials, enhanced call receiving flexibility and seamless security in a simple mobile application.

Screenshots

PagerDuty4 screens
Verkada Pass4 screens

Verdict

The call

The clearest difference is rating: PagerDuty at 4.8 against Verkada Pass's 2.6. PagerDuty also leads on ratings volume (5.2K vs 72). Verkada Pass's advantage is review sentiment (37% vs 25%) and monetization model (free vs ad-supported). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PagerDuty holds the better App Store score, 4.8 against 2.6. That said, the two scores are not equally well evidenced: PagerDuty has 5.2K ratings behind it against 72, so its average is the more settled of the two. Written reviews complicate that: 25% of PagerDuty's written reviews are positive against 37% of Verkada Pass's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

PagerDuty ships an update weekly, Verkada Pass every 8 days. The most recent releases landed on September 23, 2026 and September 24, 2026 respectively.

Scorecard4 real differences · 6 level
PagerDuty versus Verkada Pass: the parameters behind the verdict, then further details
ParameterPagerDutyVerkada Pass
PriceFreeFree
Rating4.8 (5.2K ratings) — better2.6 (72 ratings)
Positive reviews24.7% of reviews37.4% of reviews — better
Number of ratings5.2K — better72
Update frequencyWeekly — betterEvery 8 days
AdsNoNo
In-app purchasesNoNo
MonetizationAd-supportedFree — better
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS18.017.5 — better
Further details — not scored
Size80 MB150 MB
Age rating4+4+
DeveloperPagerDuty Inc.Verkada Inc.

Customer experience

PagerDuty

All ratings5,234 ratings
Positive96.9%
Neutral1.4%
Negative1.7%
Written reviews150 reviews
Positive24.7%
Neutral13.3%
Negative62.0%

Verkada Pass

All ratings72 ratings
Positive37.5%
Neutral8.3%
Negative54.2%
Written reviews99 reviews
Positive37.4%
Neutral16.2%
Negative46.5%

Bugs and requests

PagerDuty

Reported bugs

19 issues
  • Font sizing issue
  • Unable to change alert sound
  • Cannot change settings
  • Couldn't acknowledge incident
  • Crashes on startup
Show 14 more
  • Crashes frequently
  • Unresponsive after alerts
  • Vibration and sound settings not obeyed
  • App unresponsive after alert
  • Login Fail
  • Major bug in update
  • Logs out me every few weeks
  • Crashes
  • Crashes
  • Crashes
  • Useful...now broken
  • Still buggy
  • Couldn't acknowledge incident
  • Couldn't acknowledge incident

Requested features

5 requests
  • Add ability to use custom sound for emergencies
  • Add ability to use custom sound for emergencies
  • Add ability to put services in maintenance mode
  • Improve Resolved Incidents view to show oldest first
  • Provide easy way to allow calls/texts during DND

Verkada Pass

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PagerDuty

No in-app purchases

None

Verkada Pass

No in-app purchases

Questions

Is PagerDuty free?
PagerDuty is free to download, with no in-app purchases.
Is Verkada Pass free?
Verkada Pass is free to download, with no in-app purchases.
Which has better reviews, PagerDuty or Verkada Pass?
PagerDuty is rated higher. PagerDuty averages 4.8 out of 5 from 5.2K ratings, while Verkada Pass averages 2.6 from 72 ratings.
Do PagerDuty or Verkada Pass have ads?
Neither PagerDuty nor Verkada Pass shows ads.
Which is updated more often, PagerDuty or Verkada Pass?
PagerDuty ships an update weekly, and Verkada Pass every 8 days. Most recently, PagerDuty was updated on September 23, 2026 and Verkada Pass on September 24, 2026.

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