This is a rating for the app, not the concept
I still use the vessel app despite it’s clunkiness and hit & miss on actually processing my vessel stick properly.
Currently, I can’t get the app to open, a pop up says to download the new app. When I click on that, it says it’s not available in my country (U.S.) which is weird. I’m connecting via a US vpn. I tried on just cellular data, turned my phone off & on … no luck.
Frustrating because I have crohns and I really do love this app when it works. I have had to throw away many sticks because “something went wrong” and app couldn’t read it.
Vessel is good about sending replacements when you ask for them.. but that doesn’t help me when I’m dealing with a flare up or fatigue or trying to pinpoint what’s going on with my body.
If another similar app/technology comes along with a less clunkier app.. I’ll def try it.
Also it’s annoying to have to deal with all the clicks to get through the timer notification, which is instructions if you are new to using it. You can “skip timer” and the instructions, but the app experience could be bypassing that for regular users for a better experience.
Currently, I can’t get the app to open, a pop up says to download the new app. When I click on that, it says it’s not available in my country (U.S.) which is weird. I’m connecting via a US vpn. I tried on just cellular data, turned my phone off & on … no luck.
Frustrating because I have crohns and I really do love this app when it works. I have had to throw away many sticks because “something went wrong” and app couldn’t read it.
Vessel is good about sending replacements when you ask for them.. but that doesn’t help me when I’m dealing with a flare up or fatigue or trying to pinpoint what’s going on with my body.
If another similar app/technology comes along with a less clunkier app.. I’ll def try it.
Also it’s annoying to have to deal with all the clicks to get through the timer notification, which is instructions if you are new to using it. You can “skip timer” and the instructions, but the app experience could be bypassing that for regular users for a better experience.
Show more
The right direction!
I really love the concept of taking some of our health into our own hands and having deeper awareness of what’s going on with our bodies in a scientific manner. This program gave me an affordable space to do that. I think there’s so much that can be done with this technology and I hope they continue to develop it and offer different types of cards specialized to different needs. My only complaint with the company is how hard it was to cancel when I needed to but I’m hoping that is something they will take into account and improve. I’m looking forward to restarting my membership when I can. It seems like this company is constantly working on improvements and it makes me excited about what’s to come potentially.
Show more
Terrible customer service and patient care.
Extremely disappointed in vessel customer service/app. I signed up to track my vitamin/mineral levels, but ended up needing to see a doc instead. I sent an email to cancel but was still charged monthly for years, costing me hundreds. No refund will be issued either, the claim is that since I did not confirm my cancellation email with a follow up email, the cancellation was not valid and past the 30 day guarantee. So Vessel continued to charge me even when my intent to cancel was clear and I was clearly not using the app or logging info. Don’t make the same mistake as me, don’t even sign up. Not worth it.
Show more
Response from developer
We're very sorry to hear your frustration and hope that our support team was able to offer all possible options to you while abiding by our refund/return and 30-day policies. For further assistance please reach out to wegotyou@vesselhealth.com
Worth it!
This is such an amazing value. At the beginning of 2022 I began to gain weight due to stress and job change (sitting all day now). I wanted to hire a nutritionist or get blood work but my friend told me about vessel which took care of both needs for a literal fraction of the price. The best part is it’s all done at home! Their service is great too. They have real people and their super nice and helpful (email, chat and phone). I had been IF for years. Per their advice I stopped fasting and began eating oatmeal for breakfast every morning. This curbed my appetite and I stopped overeating my other two meals of the day. As I began to see results, it empowered me to quit snacking and really get lean. Now I have my energy and focus back. I feel great!
Show more
Response from developer
This is what we are all about-Just amazing to hear! Congratulations on making those changes and to cheers to feeling more energy! We are thrilled to receive this feedback and we appreciate the time you have taken write this review. If we can offer any other advice or if you need further support we are got you! Reach out to wegotyou@vesselhealth and we can help! Thank you again!
Incredible App and Science
This company is incredible and the app is amazing. Easy to use and you have access to doctors right from the app which makes them even more legit. They offer daily to monthly testing strips and even vitamin supplements that sync with your current health conditions so you get the exact dosage of vitamins that you need
Show more
