The worst. They deleted all my listings. Don’t deactivate - deleted.
It took so long to post type descriptions for them to just deleted. Not a place I’d ever look at selling. The WORST. Tradesey was so much better. I don’t get all the positive reviews, the app is very clunky. And for a seller the worst of them all. Stay away from
Best customer service I ever experienced
⭐⭐⭐⭐⭐
I had an outstanding experience with Vestiaire Collective. Their customer service was exceptional from start to finish—professional, responsive, and genuinely helpful. Every question I had was answered quickly, and they kept me updated throughout the process. They went above and beyond to ensure everything was handled smoothly, making me feel valued as a customer. It’s rare to find such dedicated support these days. I highly recommend Vestiaire Collective to anyone looking for a trustworthy platform with excellent customer service. Thank you for such a fantastic experience!
I had an outstanding experience with Vestiaire Collective. Their customer service was exceptional from start to finish—professional, responsive, and genuinely helpful. Every question I had was answered quickly, and they kept me updated throughout the process. They went above and beyond to ensure everything was handled smoothly, making me feel valued as a customer. It’s rare to find such dedicated support these days. I highly recommend Vestiaire Collective to anyone looking for a trustworthy platform with excellent customer service. Thank you for such a fantastic experience!
Show more
Unfairly deactivated account
I have had a vestaire account for months and downloaded the app to make my first purchase when my account was deactivated with no warnings or suspensions for no apparent reason. I have contacted support and they keep resending the same impersonal response which answers and resolves nothing. Deeply disappointed by the horrid customer service and I just want my account back to continue shopping
Show more
Unusable trash
4/4 actually authentic items rejected by their ridiculous "authenticating process"
200 euro loss not covered! RUN away
Horrible. Sent package lost via their chosen dhl first they tried to accuse me of not sending it after the proof they got they are dishonest about everything regarding my case.
NO MONEY NO SHOES
NO MONEY NO SHOES
