New App Technical Issue
Too many errors
Response from developer
Thanks for the feedback! We’re glad the app is helping you keep track of issues. In the upcoming release, you’ll be able to add medication manually as free text when reporting, which is a first step toward better note-taking. We’re also actively working on improving navigation to make the app more intuitive. Thanks for sharing your experience - it really helps us improve.
Helps with tracking
Response from developer
Thanks for the feedback! We’re glad the app is helping you keep track of issues. In the upcoming release, you’ll be able to add medication manually as free text when reporting, which is a first step toward better note-taking. We’re also actively working on improving navigation to make the app more intuitive. Thanks for sharing your experience - it really helps us improve.
Feeling better !
Response from developer
Great to hear you’re feeling better! We’re glad the treatment is helping. Thanks for sharing your experience.
Bowels are moving
Response from developer
Thank you so much for sharing your experience! We’re thrilled to hear that Vibrant treatment has made such a meaningful difference in your daily life. It’s wonderful that you’re feeling more comfortable, energetic, and able to get back to the activities you enjoy - especially returning to the gym! Regaining that confidence and energy to move and stay active is such an important part of overall well-being. We’re also glad you gave it some more time, as we know that for some people, the effects can take a little while - sometimes even a few weeks - to fully appear
Complex pelvic floor dysfunction
Response from developer
Thank you for sharing your story with such honesty and courage. Living with complex pelvic floor dysfunction is incredibly challenging, and your openness reminds others they’re not alone. We understand that managing these conditions often requires a combination of therapies, and we’re encouraged to hear that Vibrant has been a supportive part of your care. Stories like yours inspire us every day! —The Vibrant Team
Easy to use companion
Doesn’t work
Response from developer
Thanks for your feedback. We understand how concerning this can be. In rare cases, if the pod temporarily loses its network connection after activation, the app may not immediately reflect the updated status - even though the activation itself was successful. In such cases, reaching out to our support team can help quickly resolve the situation. We’re actively improving reliability and appreciate you helping us make the app better
Horrible App
Great companion app
Response from developer
Thank you for your feedback! We’re glad to hear the app is helping you stay on track and monitor your progress with the Vibrant treatment. Your recommendation means a lot to us!
Nothing is working
Response from developer
We're sorry the app didn’t meet your expectations and understand your frustration. Since your last experience, we've released a new version with improved performance and tracking features. Please contact us at service@vibrantgastro.com, and we’ll help resolve any issues. Thank you for your feedback, and we hope to make things right for you!
Terrible
Useless
Confusing …
Response from developer
Thank you for your feedback. We understand how frustrating those inconsistencies were. Since then, we've completely revamped the app for better consistency and performance, including fixes for scheduling and reporting issues. We appreciate your patience and input.
