Terrible Malware
This app works every other time (if that) you try to open your door and also some how was granted a TTPOI entitlement that uses the same frequency as ApplePay requests so it opens your digital wallet unprompted. Seems more like malware than a key to your building. Apple developers should really investigate this before some hacks the door readers and steals peoples card information.
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Terrible app
makes me forget that we are literally in the year 2026 where multiple acceptable frameworks for this type of service already exist and there’s robots and everything. If this app were made by a robot, it might have actually worked. I haven’t gone one day without being frustrated. Terrible app
Terrible
Locked out of my room in a robe and a towel in my hair because the key decided not to work
Lacks features, but it works (mostly).
Since I know that my University just started using this, there are a few things you should know about the current version (6.5.2):
- Does not support adding virtual keys to Apple Wallet, and the app has no compatible Apple Watch version.
- No in-app utilization of an account password or biometrics (e.g., FaceID). The app literally just opens with a tap after you register. Great for convenience, terrible for security. Since the address the keys are used at and what doors they open is unprotected information, and no confirmation is necessary to use your keys, your keys are only as secure as your phone is.
- Barebones UI. Again, great for convenience and reducing points of failure, but it does not really “look” trustworthy, or like an app used by multimillion-dollar property managers. Also, there is no real indication that the app is working; okay if it works right away (door unlocks), but makes it difficult to identify points of failure if it doesn’t.
It does the job that it was designed to do, most of the time. But, if it is replacing physical keys or fobs, it has to work every time, all of the time. Two-star review because it meets my expectations (for my University), but falls short of the seamless experience that many other virtual/digital key service providers achieve across the hospitality and automotive industries.
- Does not support adding virtual keys to Apple Wallet, and the app has no compatible Apple Watch version.
- No in-app utilization of an account password or biometrics (e.g., FaceID). The app literally just opens with a tap after you register. Great for convenience, terrible for security. Since the address the keys are used at and what doors they open is unprotected information, and no confirmation is necessary to use your keys, your keys are only as secure as your phone is.
- Barebones UI. Again, great for convenience and reducing points of failure, but it does not really “look” trustworthy, or like an app used by multimillion-dollar property managers. Also, there is no real indication that the app is working; okay if it works right away (door unlocks), but makes it difficult to identify points of failure if it doesn’t.
It does the job that it was designed to do, most of the time. But, if it is replacing physical keys or fobs, it has to work every time, all of the time. Two-star review because it meets my expectations (for my University), but falls short of the seamless experience that many other virtual/digital key service providers achieve across the hospitality and automotive industries.
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Doesn’t work.
Had to install this for my dorm at college, already decided to break and lock me out of my room in less then three hours of moving in.
Why
I just love it when I tap it on my lock repeatedly just to watch the unlock pop spin and disappear. Or doesn't even detect the lock at all.
I could've just used a key fob and it would save me days within a yea.
And of course, the property doesn't have physical keys, because an app is cool or something a
I could've just used a key fob and it would save me days within a yea.
And of course, the property doesn't have physical keys, because an app is cool or something a
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Bad app
Horrible app. The key is inconsistent and has had me locked out multiple times.
stupid functions
terrible app - mad faulty & poorly coded
Terrible app
If you have to use this app then that means your landlord is too cheap to provide you with a physical key. Unlocking doors is inconsistent and never works on the first try. Good luck not getting frustrated using this app
Horrible consistency
If you’re forced to use this because of a college dorm, I feel sorry for you already. This app is so inconsistent with when it wants to work. Sometimes it’ll pull up right away, sometimes you stand at the door like an idiot for 5 minutes, other times it’ll pull up your cards like you’re using Apple Pay. Sometimes the reader will just flash red for no reason even though this app is open. Then you’re forced to close it and restart the loading process to open it. Additionally, you have to place your phone over the reader “perfectly” in order for it to open. I genuinely feel sorry that your building made you use this app. Good luck, you’re going to need it!
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Trash
I plan to move out of my apartment when my lease is up because of this trash app. Clearly the building owners don’t care about their tenants convenience or safety. They installed this last week and already there have been problems with tenants getting in the building. It’s a garbage outdated app, with 300+ 1 star reviews for a reason. This shouldn’t even be allowed in the App Store! But because the building owners are cheap, they get this. What happens if you come home at 1am on a weekend and you lost or broke your phone? Or your battery is dead? If your building gets this trash - complain and if they still use it - LEAVE!
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Cheap Garbage
Horrible garbage, barely works
goats
there are kind people at front desk
Not getting into my building
I don’t know if it’s my building fault or this app but many times I’ve been locked out of my room and building to upwards of 20 minutes because this app will not work
Terrible app
This app is terrible and just in place so your apartment can steal your location data and save money by not giving you a fob/key
Sucks.
If I could give this app zero stars I would.
Don’t know why this exists
The app itself is fine,
But they could have just integrated the card into digital wallets or at least provide an option to do that, so you won’t get locked out if your phone died but you have a watch plus digital wallets sync after you swap devices.
But they could have just integrated the card into digital wallets or at least provide an option to do that, so you won’t get locked out if your phone died but you have a watch plus digital wallets sync after you swap devices.
0/5
You know what doesnt stop working at random, or become inaccessible when your phone dies? A PHYSICAL KEY. Poorly thought out, designed, and implemented product. Would give it 0 stars if I could
Don’t know why this exists
Could’ve just sent an email to add the digital card to apple/google wallet
Some dev cooked all this up to reinvent the wheel
Some dev cooked all this up to reinvent the wheel
FIX YOUR APP
INCOMPETENT MORONS
