Amazing products
I love the conditioner it leaves the hair super soft and not oily at all. Super excited to try many more products.
I just downloaded the app
I just downloaded the app and I will send an updated review when I’ve actually experienced the app more. Thank you for your time for now!
I00/10 highly recommend
I absolutely love Viori - they’re hair care products are amazing and have been a life saver in so many ways, and their packaging is awesome - way more eco friendly than buying bottles of shampoo and conditioner. I also love the variety of products and that they keep making new things. Definitely saved my hair postpartum too.
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Would give zero stars if I could
I've ordered from viori in the past and enjoyed the products. I ordered from the app for the first time in September 2025. As of December, I have not received my product, and multiple attempts at the customer service chat throughout the months have been unanswered. The refunds and returns page conveniently leads to error 404, does not exist. So I'm out like fifty bucks. Also my previous, more detailed review has somehow vanished as well so that's neat.
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Love it
Omg I love the shampoo and conditioner my hair feels so much better!!
Hopeful for the future! Plus updates.
11/14/25 Checked the app and as of today the order is "fulfilled", or at least has had a shipping label made. I would have appreciated communication, notification, something.
8/22/25Update: No one has gotten back to me, so I'm out fifty dollars for no product.
Edit: my order has been on hold for more than a week. I've attempted the email option of the help chat a few times with no response. I am on with the live chat option now, which gave me a wait time of "more than fifteen minutes". It has been more than an hour. I am attempting to download the app onto my tablet as well so that my phone isn't tied up; I'm meant to type in an email verification code, which has not been emailed to me.
Original: Not a great app at the moment, but I believe it will improve with time, since it's new.
Home page: struggles to load for me. And as a shopper who downloaded the app because I already like the products, videos being the main page doesn't appeal to me.
Shopping/products is actually buried in the account page and the shopping cart page, even though that's the primary tool I'd want from the app.
Subscriptions and points, on the other hand, have their own tabs on the toolbar, when they're typically under the account section.
I bought a shampoo and conditioner, but was not given the option to set up a subscription, so I'm not sure how to do that in the app.
If I select "continue shopping" from the cart tab, I can find the rosemary biotin items I decided to purchase. But if I use "shop all" from the account tab, "shampoo and conditioner bars" does not actually have all of the shampoo and conditioner bars. You have to poke around in essential oils, collections, etc., in order to see everything.
That said, I love the products and have faith that the kinks will be ironed out in time.
8/22/25Update: No one has gotten back to me, so I'm out fifty dollars for no product.
Edit: my order has been on hold for more than a week. I've attempted the email option of the help chat a few times with no response. I am on with the live chat option now, which gave me a wait time of "more than fifteen minutes". It has been more than an hour. I am attempting to download the app onto my tablet as well so that my phone isn't tied up; I'm meant to type in an email verification code, which has not been emailed to me.
Original: Not a great app at the moment, but I believe it will improve with time, since it's new.
Home page: struggles to load for me. And as a shopper who downloaded the app because I already like the products, videos being the main page doesn't appeal to me.
Shopping/products is actually buried in the account page and the shopping cart page, even though that's the primary tool I'd want from the app.
Subscriptions and points, on the other hand, have their own tabs on the toolbar, when they're typically under the account section.
I bought a shampoo and conditioner, but was not given the option to set up a subscription, so I'm not sure how to do that in the app.
If I select "continue shopping" from the cart tab, I can find the rosemary biotin items I decided to purchase. But if I use "shop all" from the account tab, "shampoo and conditioner bars" does not actually have all of the shampoo and conditioner bars. You have to poke around in essential oils, collections, etc., in order to see everything.
That said, I love the products and have faith that the kinks will be ironed out in time.
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I love Vioriiii
I have ser so much hair growth since I switched to viori. I’ve used it for 3 years now
I Love Viori!!
So great to see an app for Viori!
Hopeful for the future! Plus updates.
Update: No one has gotten back to me, so I'm out fifty dollars for no product.
Edit: my order has been on hold for more than a week. I've attempted the email option of the help chat a few times with no response. I am on with the live chat option now, which gave me a wait time of "more than fifteen minutes". It has been more than an hour. I am attempting to download the app onto my tablet as well so that my phone isn't tied up; I'm meant to type in an email verification code, which has not been emailed to me.
Original: Not a great app at the moment, but I believe it will improve with time, since it's new.
Home page: struggles to load for me. And as a shopper who downloaded the app because I already like the products, videos being the main page doesn't appeal to me.
Shopping/products is actually buried in the account page and the shopping cart page, even though that's the primary tool I'd want from the app.
Subscriptions and points, on the other hand, have their own tabs on the toolbar, when they're typically under the account section.
I bought a shampoo and conditioner, but was not given the option to set up a subscription, so I'm not sure how to do that in the app.
If I select "continue shopping" from the cart tab, I can find the rosemary biotin items I decided to purchase. But if I use "shop all" from the account tab, "shampoo and conditioner bars" does not actually have all of the shampoo and conditioner bars. You have to poke around in essential oils, collections, etc., in order to see everything.
That said, I love the products and have faith that the kinks will be ironed out in time.
Edit: my order has been on hold for more than a week. I've attempted the email option of the help chat a few times with no response. I am on with the live chat option now, which gave me a wait time of "more than fifteen minutes". It has been more than an hour. I am attempting to download the app onto my tablet as well so that my phone isn't tied up; I'm meant to type in an email verification code, which has not been emailed to me.
Original: Not a great app at the moment, but I believe it will improve with time, since it's new.
Home page: struggles to load for me. And as a shopper who downloaded the app because I already like the products, videos being the main page doesn't appeal to me.
Shopping/products is actually buried in the account page and the shopping cart page, even though that's the primary tool I'd want from the app.
Subscriptions and points, on the other hand, have their own tabs on the toolbar, when they're typically under the account section.
I bought a shampoo and conditioner, but was not given the option to set up a subscription, so I'm not sure how to do that in the app.
If I select "continue shopping" from the cart tab, I can find the rosemary biotin items I decided to purchase. But if I use "shop all" from the account tab, "shampoo and conditioner bars" does not actually have all of the shampoo and conditioner bars. You have to poke around in essential oils, collections, etc., in order to see everything.
That said, I love the products and have faith that the kinks will be ironed out in time.
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Hopeful for the future! Plus updates.
Edit: my order has been on hold for more than a week. I've attempted the email option of the help chat a few times with no response. I am on with the live chat option now, which gave me a wait time of "more than fifteen minutes". It has been more than an hour. I am attempting to download the app onto my tablet as well so that my phone isn't tied up; I'm meant to type in an email verification code, which has not been emailed to me.
Original: Not a great app at the moment, but I believe it will improve with time, since it's new.
Home page: struggles to load for me. And as a shopper who downloaded the app because I already like the products, videos being the main page doesn't appeal to me.
Shopping/products is actually buried in the account page and the shopping cart page, even though that's the primary tool I'd want from the app.
Subscriptions and points, on the other hand, have their own tabs on the toolbar, when they're typically under the account section.
I bought a shampoo and conditioner, but was not given the option to set up a subscription, so I'm not sure how to do that in the app.
If I select "continue shopping" from the cart tab, I can find the rosemary biotin items I decided to purchase. But if I use "shop all" from the account tab, "shampoo and conditioner bars" does not actually have all of the shampoo and conditioner bars. You have to poke around in essential oils, collections, etc., in order to see everything.
That said, I love the products and have faith that the kinks will be ironed out in time.
Original: Not a great app at the moment, but I believe it will improve with time, since it's new.
Home page: struggles to load for me. And as a shopper who downloaded the app because I already like the products, videos being the main page doesn't appeal to me.
Shopping/products is actually buried in the account page and the shopping cart page, even though that's the primary tool I'd want from the app.
Subscriptions and points, on the other hand, have their own tabs on the toolbar, when they're typically under the account section.
I bought a shampoo and conditioner, but was not given the option to set up a subscription, so I'm not sure how to do that in the app.
If I select "continue shopping" from the cart tab, I can find the rosemary biotin items I decided to purchase. But if I use "shop all" from the account tab, "shampoo and conditioner bars" does not actually have all of the shampoo and conditioner bars. You have to poke around in essential oils, collections, etc., in order to see everything.
That said, I love the products and have faith that the kinks will be ironed out in time.
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Hopeful for the future!
Not a great app at the moment, but I believe it will improve with time, since it's new.
Home page: struggles to load for me. And as a shopper who downloaded the app because I already like the products, videos being the main page doesn't appeal to me.
Shopping/products is actually buried in the account page and the shopping cart page, even though that's the primary tool I'd want from the app.
Subscriptions and points, on the other hand, have their own tabs on the toolbar, when they're typically under the account section.
I bought a shampoo and conditioner, but was not given the option to set up a subscription, so I'm not sure how to do that in the app.
If I select "continue shopping" from the cart tab, I can find the rosemary biotin items I decided to purchase. But if I use "shop all" from the account tab, "shampoo and conditioner bars" does not actually have all of the shampoo and conditioner bars. You have to poke around in essential oils, collections, etc., in order to see everything.
That said, I love the products and have faith that the kinks will be ironed out in time.
Home page: struggles to load for me. And as a shopper who downloaded the app because I already like the products, videos being the main page doesn't appeal to me.
Shopping/products is actually buried in the account page and the shopping cart page, even though that's the primary tool I'd want from the app.
Subscriptions and points, on the other hand, have their own tabs on the toolbar, when they're typically under the account section.
I bought a shampoo and conditioner, but was not given the option to set up a subscription, so I'm not sure how to do that in the app.
If I select "continue shopping" from the cart tab, I can find the rosemary biotin items I decided to purchase. But if I use "shop all" from the account tab, "shampoo and conditioner bars" does not actually have all of the shampoo and conditioner bars. You have to poke around in essential oils, collections, etc., in order to see everything.
That said, I love the products and have faith that the kinks will be ironed out in time.
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Easy Subscription Management
Finally a way to easily pause, skip, and manage my subscription. I can also easily manage my rewards points and shop all in the same place!
