No Human Support Team
I’ve tried to get through to a human being to get a tracking number for my starter kit and have been told there is no one online during their posted Hours of Operation. Still waiting for a response from a person and not a computer.
Coaches
Darski59
Best ever!!!
I’ve tried a lot of things . This actually works!! I’ve lost 30 pounds in 5 months. And you are never hungry.. I even give myself a few cheat day. Definitely recommend
Too Much Record Keeping
I understand the basic tracking info and why you want it, BUT, for elder people it is a lot to have to record especially if you’re not phone savvy or don’t have a cell phone. Maybe you can ask for less record keeping or make some changes to this program if you are really wanting to help people!
Help me Tremendously
The Virta Program has been a god send to me in helping me control my type 2 diabetes! The app is easy to use and intuitive. My health coach has been positive and encouraging and supportive! I’ve list 15 pounds and lowered my A1C incredibly!
Keeping track
Questions answered after meter test.
Food logging is awful
I like the idea of this app to help log my food and track what I’m doing however, the food log is terrible. When you give it a picture of a nutritional label. It frequently wants to assume you’re eating the entire container. If you try to adjust it to say 1 serving vs the 10 that are in the package the math is pretty much always wrong. I have even described a meal exactly the same way for two different meals and had it give me different numbers. The AI here clearly needs a lot more learning time before being released. I would much prefer the option to describe the nutrition information versus the food itself or enter the nutritional information directly from a label so it would at least match what I am seeing on the packaging. It would also be really good to have a “duplicate this item”type of button if you eat the same sort of things over and over. I like the “insights” bit that suggests healthier swaps - but since it can’t seem to get my number correct yo begin with not sure I trust it to make those assumptions.
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Life changing
This program is life changing! In the best way possible. I tell people about it all the time. It has taught me the way I need to eat to improve my health. It’s the food I love just in the right combinations.
Helpful tool
The portal is easy to navigate and very helpful in following through on whatever health goals you may have.
Wonderful
Check to see if it’s covered by your insurance. My A1C is down 5.9 from 7.9 in six months. Type 2 Diabetes is no joke, fight it!
App fail Boo
The only way to order the start kit appears to be through the app.
Will the app take my address? Nope, it won’t.
Off to a great start Virta!
Will the app take my address? Nope, it won’t.
Off to a great start Virta!
If you have another option take it
This company doesn’t listen to their patients hardly at all. They Make you go up in doses even against ur own providers recommendation and your own decision not to. Have to follow their own guidelines when it comes to glp1 and make u max out your dose. They don’t respond frequently at all. And the app doesn’t even track calories for you. They don’t give a food plan just many options and not to much guidance. If my insurance covered my glp1 without the virta health dr I wouldn’t be using them.
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Incredible!
Virta Health is an incredible tool to help on your weight loss and health journey. The app makes it easy to log food, weight, and other metrics. It gives you a weekly detailed report as well access to an extremely responsive coaching staff. I am personally closing in on 60 pounds lost. I recommend you at least try this program.
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Staying Power
I’ve never tracked on an app as consistently as this. I get the right amount of visual, functional, and engaging content from its different sections. I’ve used recipes, coaches chat and A1 and some of the journey steps (but that was mostly in the beginning). The new updates with food tracking and reworking their front page shows the team is interested in feedback and adapts to clients needs. Highly recommend.
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Partner you need
Everything about the Virta ecosystem works perfectly. Still struggling on a daily basis, but it’s great to know that I’ve got a coach an app and tons of information recipe and community that help.
Awesome app
Amazing app
Great for Getting Started
I was on the Virta program for several months. It was great in the beginning to get started on the keto diet. Structured, lots of data. You’re assigned a personal coach to assist as well.
However after the first few months, the support falls flat. You’re sent canned messages that seem more AI than human. When I had questions or concerns, it would sometimes take days to get a response. And good luck getting your coach on the phone after the initial conversation. Tried scheduling a call that kept getting cancelled last minute.
Once I had the basics of the diet down, google searches and conversations with my PCP became more helpful. So, it’s good to get started and get the basics, but loses its value quickly after that.
However after the first few months, the support falls flat. You’re sent canned messages that seem more AI than human. When I had questions or concerns, it would sometimes take days to get a response. And good luck getting your coach on the phone after the initial conversation. Tried scheduling a call that kept getting cancelled last minute.
Once I had the basics of the diet down, google searches and conversations with my PCP became more helpful. So, it’s good to get started and get the basics, but loses its value quickly after that.
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Martha
Really bad experience, I do not like it , they didn’t want to prescribe the 3 months supply and honestly it doesn’t make any sense
Not useful
This app doesn’t do anything well. I use the highly functional MyNetDiary app by choice and this app only because required by insurance. It isn’t useful for setting or tracking calories, macros, weight, goals or progress. The advice it gives is not relevant to my situation. The Virta medication management is just nurses using AI to prescribe medication. I used to have a fully trained doctor and nutritionist overseeing my care, now I just have AI and prescribers I’ve never seen virtually or in person.
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Amazing App
Informative and helpful! Works with Virta Program!
