Virta Health User Reviews

Customer Experience

Positive experience51.2% of reviews
Neutral9.2% of reviews
Negative experience39.6% of reviews

~ Based on 217 written reviews from the US App Store.

What users say

Is Virta Health Safe?

Virta Health appears safe based on user ratings. AppsHunter Safety Score for Virta Health is 90/100.

This assessment is based on 1,384 user ratings, with an App Store average of 4.5/5.

Safety Analysis

85.8% of ratings point to a safe experience
2.6% of ratings suggest some concerns
11.6% of ratings point to a risky experience

~ Based on 1,384 App Store ratings for Virta Health.

Is Virta Health Legit?

Virta Health appears to be a legitimate app. AppsHunter Legitimacy Score for Virta Health is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Help me Tremendously

The Virta Program has been a god send to me in helping me control my type 2 diabetes! The app is easy to use and intuitive. My health coach has been positive and encouraging and supportive! I’ve list 15 pounds and lowered my A1C incredibly!

Keeping track

Questions answered after meter test.

Food logging is awful

I like the idea of this app to help log my food and track what I’m doing however, the food log is terrible. When you give it a picture of a nutritional label. It frequently wants to assume you’re eating the entire container. If you try to adjust it to say 1 serving vs the 10 that are in the package the math is pretty much always wrong. I have even described a meal exactly the same way for two different meals and had it give me different numbers. The AI here clearly needs a lot more learning time before being released. I would much prefer the option to describe the nutrition information versus the food itself or enter the nutritional information directly from a label so it would at least match what I am seeing on the packaging. It would also be really good to have a “duplicate this item”type of button if you eat the same sort of things over and over. I like the “insights” bit that suggests healthier swaps - but since it can’t seem to get my number correct yo begin with not sure I trust it to make those assumptions.
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Life changing

This program is life changing! In the best way possible. I tell people about it all the time. It has taught me the way I need to eat to improve my health. It’s the food I love just in the right combinations.

Helpful tool

The portal is easy to navigate and very helpful in following through on whatever health goals you may have.

Wonderful

Check to see if it’s covered by your insurance. My A1C is down 5.9 from 7.9 in six months. Type 2 Diabetes is no joke, fight it!

App fail Boo

The only way to order the start kit appears to be through the app.

Will the app take my address? Nope, it won’t.

Off to a great start Virta!

If you have another option take it

This company doesn’t listen to their patients hardly at all. They Make you go up in doses even against ur own providers recommendation and your own decision not to. Have to follow their own guidelines when it comes to glp1 and make u max out your dose. They don’t respond frequently at all. And the app doesn’t even track calories for you. They don’t give a food plan just many options and not to much guidance. If my insurance covered my glp1 without the virta health dr I wouldn’t be using them.
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Incredible!

Virta Health is an incredible tool to help on your weight loss and health journey. The app makes it easy to log food, weight, and other metrics. It gives you a weekly detailed report as well access to an extremely responsive coaching staff. I am personally closing in on 60 pounds lost. I recommend you at least try this program.
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Staying Power

I’ve never tracked on an app as consistently as this. I get the right amount of visual, functional, and engaging content from its different sections. I’ve used recipes, coaches chat and A1 and some of the journey steps (but that was mostly in the beginning). The new updates with food tracking and reworking their front page shows the team is interested in feedback and adapts to clients needs. Highly recommend.
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Partner you need

Everything about the Virta ecosystem works perfectly. Still struggling on a daily basis, but it’s great to know that I’ve got a coach an app and tons of information recipe and community that help.

Awesome app

Amazing app

Great for Getting Started

I was on the Virta program for several months. It was great in the beginning to get started on the keto diet. Structured, lots of data. You’re assigned a personal coach to assist as well.

However after the first few months, the support falls flat. You’re sent canned messages that seem more AI than human. When I had questions or concerns, it would sometimes take days to get a response. And good luck getting your coach on the phone after the initial conversation. Tried scheduling a call that kept getting cancelled last minute.

Once I had the basics of the diet down, google searches and conversations with my PCP became more helpful. So, it’s good to get started and get the basics, but loses its value quickly after that.
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Martha

Really bad experience, I do not like it , they didn’t want to prescribe the 3 months supply and honestly it doesn’t make any sense

Not useful

This app doesn’t do anything well. I use the highly functional MyNetDiary app by choice and this app only because required by insurance. It isn’t useful for setting or tracking calories, macros, weight, goals or progress. The advice it gives is not relevant to my situation. The Virta medication management is just nurses using AI to prescribe medication. I used to have a fully trained doctor and nutritionist overseeing my care, now I just have AI and prescribers I’ve never seen virtually or in person.
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Amazing App

Informative and helpful! Works with Virta Program!

Terrible food log

The food logging is awful. Even with clear pictures, it can’t extract the protein, carbs & fat grams. Sometimes it defaults the serving size to the whole container; Sometimes to a single serving. If you try to change the serving from one servings to two servings or a different amount of servings, thae calculation of the nutritional information is always wrong. There is no way to manually override the system calculated information; you just have to start over & hope when you take your next picture of the label it gets the info right. IMO way too early to release it for user use. Needed more testing & updates before it was added to the app for people to use.
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Useful, smart, helpful

The food app is so useful: take a picture of what you are going to eat or type in what you plan on eating and the app will tell you what to change to maintain your personal goals within seconds.

Starting in touch with your coach team is easy and very helpful and encouraging.

Food Tracker!

The food tracker has been very helpful. Great tool

Excellent Food Log and more

I have lost weight and maintained it … and best part I feel great