This app allows customers to stream live HD video of their issues to support representatives. It helps eliminate the need for lengthy explanations and improves problem resolution. Support can be accessed from any location with an internet connection.
7.6.7001
May 27, 2026
- Other minor bug fixes
VisualSupport enables customers to stream live video of their issues to support representatives, facilitating quicker and more accurate problem diagnosis and resolution.
To connect, you simply need to download and launch the VisualSupport app, then enter the 6-digit connection code provided by the support representative.
No, VisualSupport requires a Wi-Fi, 3G, or LTE connection to stream video and provide remote support.
VisualSupport is available for both iPhone and iPad devices.
Yes, VisualSupport is available for free download and use.
The latest version, 7.6.6006, was updated on February 24, 2026, indicating regular updates to improve functionality and performance.
VisualSupport has an age rating of 4+, making it suitable for a wide range of users.
No, VisualSupport does not contain advertisements, providing an uninterrupted user experience.
