V/Line User Reviews

Top reviews

Bug: widget unavailable

Widget used to be available, no longer available in ios 26. App still refers to a widget in a splash screen despite this lack of functionality

Time table

I recently installed app for to check the timetable but it’s doesn’t tell me any timetable for the trains despite being added my journey, useless app to he honest😐

Almost completely useless

Next 5 doesn’t work and just says that you’re not connected to the internet - even though you are. Hasn’t worked for years. Genuinely lucky to be averaging 2 stars

Widget doesn’t work

App interface looks great and it’s easy to set up, but it doesn’t appear as an option to add the widget to my home screen, no matter what I try

Doesn't work properly

My app does not work properly.. I tried to delete the app and reinstall it many times but it still does not show the next five scheduled V/Line services and Southern Cross station platform information. :( everyone in my family and friends are able to use it without an issue.

next5 not working

Next5 not working for iphone 15

Next five

Next five is useful but need to be able to toggle to see more than that or modify day/date you need to travel (like PTV app). It’s annoying that I need to constantly use the PTV app to work out travel plans. Would rather just use this app.

When is the next 5 getting fixed

I’ve got the newest iPhone, iphone 17 and I’m still getting the message “Please check your internet connection and then tap to try reloading this service” which I previously would get with my iPhone 14.
I have no internet issues and this is an iPhone 17 Pro with the latest iOS.

1 year later and you still haven’t fixed next 5 on iOS or communicated with us

Useless app without it. Please fix it.

Horrible app

App is subpar. People with iOS have got the “updated” version and yet I still don’t have it.

Lacking in basic features

I basically only use this app as a timetable, and today I couldn’t even do that. There is work on one of the lines that goes through my station and now the app shows nothing but a link to a pdf timetable??
It’s 2025. We should have dynamic timetables and live tracking. I should be able to know that my train is cancelled before I drive to the station
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Terrible

Utterly hopeless. Doesn’t retrieve any train or schedule information anymore. I only keep it because there are occasional train updates that are hard to find elsewhere.

Poor excuse for an app

Hard to navigate. Can’t choose multiple seats but you can book multiple tickets. The layout is designed for a website, not the app.

Forgotten app?

This app simply doesn’t work anymore. No next 5 trains showing even when there certainly are. Has the app been given up on?

Screens don’t display fully

Screens do not show correctly on my iPhone and iPad, a small,section of the screen gets cut off regardless of screen mode.

Disorganised

Always late and app not accurately updating.

Not working on iphone 16

Not working on iphone 16

Splitting Trains

Why can’t you put in the app if and where the train will divide in two, nothing worse than getting on the train only to find out you’re in the wrong carriage to get to Ballarat etc, especially if you get a different time slot to your usual train.
Plus when you’re planning out the carriages that will split, make sure one at least one has the bike spots on them that go all the way and not those rubbish velocity ones that share seats and bike spots, they are just an argument waiting to happen between tired travellers. So far I’ve had some great conductors, like today, who are willing to help out but no doubt I will get one who will ask me to get off the train because you haven’t planned it properly.
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Doesn’t work

This app doesn’t work at all. Shows no trains every time I’ve tried to use it over the past 12 months

App still not working

App hasn’t been working for me for over two years now, through 3 different phones. It continues to tell me to check my internet connection and won’t load services. I’ve left this feedback multiple times and keep being told it’s a user/phone issue. I am on an iPhone 16 Pro Max, app updated, on the latest version of ios18. I have mobile data and location services for the app enabled. Please fix it!
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