Excelente aerolínea
Buen servicio buenos precios buena atención
Seats
It didn’t give me seats just charged me for the ticket
Chicago
The Volaris crew that is inside of MIDWAY AIRPORT are one of the most disrespectful people. And have no type of empathy. Y más la gorda que se le anda callendo el cabello.
Fallas de sus bots
No puedo abrir mi cuenta actitud ni pagar con puntos y no me resuelve nada sus sistema soy cliente ya de algunos años y cambio contraseñas las acepta y no me soluciona intento marcar para que un humano me ayude y ni siquiera eso mandan información de cómo hacerle y nada muy mala su servicio
No alternarive to documents scan
The app does not allow to enter your information of passport and visa manually. Why wouldn’t they give you that option?
On top of that, check in is forced to be in the app. Web page is not allowed, which is quite annoying
On top of that, check in is forced to be in the app. Web page is not allowed, which is quite annoying
Worst airline app
You can never log in. You try to and it say you need to update your password with a passcode sent to your email. You inter the code then change your password and then it says the exact same message again!
App not working for usa check in
The airline has recognized that many USA citizens are unable to check in using the Volaris app. The app is the only way to check in early and it is unreliable.
I have had many poor customer service events with this company.
I have had many poor customer service events with this company.
Terrible app
This app is terrible! It’s the second account I make due to the app itself changing my date of birth. I understand I can make a mistake but I know I typed it in correctly the second time, I’m sure I did the first time as well. The funny thing is that it showed the same incorrect date of birth both times. Also, the app asked me to change my password and even that simple task that the app itself asked me to do was impossible to do. I cancelled 2 flights within an hour and a half with Volaris due to the difficulty of the app, luckily I was able to do that without an issue.
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Always bugs when trying to check in to flight
Always bugs even checking in. It either glitches or says that there’s not enough lighting . Always something different
Being forced into an app
I have being forced to download an app to do a check in. And the app forces you to scan your passport, you can’t enter information manually.
Also the airline itself sucks. They expect you to pay to select even basic seats during check in (even if the flight is empty).
Be
Won’t be booking volaris ever again.
Also the airline itself sucks. They expect you to pay to select even basic seats during check in (even if the flight is empty).
Be
Won’t be booking volaris ever again.
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Super frustrating
You can now ONLY do check-in on the app, and the last three times I’ve flown Volaris, I have gone through the long process of entering all my and my husband’s info, then at the very end I get an error message. Ultimately I had to get assistance at the airport. Also, I tried to check in with the app today for our return flight to Mexico. I’m a permanent resident of Mexico and it won’t allow me to scan my residency card to avoid a non-resident tax. I am so annoyed.
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App doesn’t let you check in until is too late and you’re at the airport!
The worst experience I’ve had with the app. They won’t help an elderly person, even though you have paid the services and won’t give you a refund for services undone!!! They try to offer a voucher for a new fly within 6 months . For some people that are staying 6 months how will that work if you don’t use it?? Of course you’re loosing your money. Besides the fact that the app won’t let you do the check in ahead of time until is too late and you’re at the airport counter and will be charge an extra cost!! . Do not use the Volaris app.
Thank me later
Thank me later
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Ardyth Ruth
I’d like to sign up for V club Volaris
Aplicación
Me gusta mucho lo fácil que es comprar un boleto en la aplicación.
Foreigner Descrimination
Since the beginning of 2026 this app has become increasingly un useful for foreigners. The app continues to add roadblocks to people with temporary or permanent residency. It makes using the app and the airline a struggle of futility.
Hate the app
The app is so glitchy and when checking in it makes you pay for items you don’t want. The AI assistant is not very much help and let me know that I can’t get change something regardless of not accepting payment.. this was my first and last time flying Volaris..
Never works
When searching for flights in mever loads to the next page tried with multiple phones
Worst ever
Can’t go pass the scan part I don’t want to give acces to my camera you need to let people do manually input what if a person can’t have acces to a phone this app is dumb
La peor aerolínea que puede existir
La verdad yo nose por que tienen una aplicación si ni siquiera sirve para hacer un check in es estar batallando mucho para simplemente cobrar el dinero de las maletas la aplicación ni siquiera me dejaba pagar meter la información de mi tarjeta que por que no cargan los métodos de pago todo mal no vuelvo a viajar con volaris
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trash
they force you to use the pos app which i been dealing with for the past 2 hours trying to check in and they to top it off the dam airline doesn’t have a phone number
