Love flying with volaris
Horrible. They hide their loyalty program!
Horrible check in
Terrible app
Actualizar cada dos días
¡Complicadisima!
Calidad
Pase anual Volaris
Pésima aerolínea
Hagan válido mi pago de pasaporte anual
El cual me cobraron en dólares desde julio y nadie me hace caso !!!!
Fácil
Company thrash
Forced to use to check in, and it doesn’t work at all
Son zapo
$$$$
Algo bien
This is 5tupid
Terrible experience with the Volaris app. I’m trying to check in, and the app forces me to scan my passport. After successfully reading it, it says that the information “does not match” my reservation, even though all the information is correct.
Even worse, there is no option to enter the passport information manually to fix the issue. I also tried checking in through the website, but the website simply forces me back to the app. Basically, you get stuck in a process that doesn’t work, with no alternative way to complete your check-in.
Something as important as check-in should not depend entirely on a passport scanner that blocks the whole process when it fails. Extremely frustrating and a complete waste of time, especially when you have an international flight coming up.
If I could give this app 0 stars, I would.
