Volaris Reviews: Is It Legit?

Customer Experience

Positive experience13.7% of reviews
Neutral2.0% of reviews
Negative experience84.3% of reviews

~ Based on 930 written reviews from the US App Store.

What users say about Volaris

Is Volaris Safe?

Volaris appears safe based on user ratings. AppsHunter Safety Score for Volaris is 95/100.

This assessment is based on 16,812 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.7% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 15,743 App Store ratings for Volaris.

Is Volaris Legit?

Volaris appears to be a legitimate app. AppsHunter Legitimacy Score for Volaris is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Sitio web

Muy facil de usar, practico y util.

Can’t check in without scanning passport

This app has always been wonky over the years, but I was really miffed to discover this morning that it refused to let me check in for my flight tomorrow, unless I scanned in my passport. I couldn’t enter all the details manually, even though I had them. I had to scan in the actual passport, which I did not at that time have in my possession. This was incredibly annoying. My friend asked me if I would please check her in on her flight because she’s away right now and I tried to, but once again I could not enter her information without her passport, which I did not have. What the hell. I’ve been flying Volaris ever since it was founded, and this is one of the most annoying things that has happened.
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Great service

Always the best prices and their staff is always friendly. Great aero line to travel with.

Almost entirely broken.

I have never had a more frustrating check in for a flight. How this app made it to launch is absolutely beyond me and the fact that they force you to use it to check in for your flight is more proof of Volaris being the worst airline on the planet. Be prepared to have to type in the same information a mind numbing amount of times because of horrible UI and constant glitches. I’ve seriously never seen more glitches in a single app. I guess that’s impressive in a way! So sorry for anyone using this trash.
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Good

I don’t know why they decided to make a 2.0 of the Volaris app, but if works fine.

Viajes

me encanta volar en Volaris . siempre puntual, a muy buenos precios y muy bonita atención!!

Useless app

Como todos dicen esta aplicación no sirve para nada. Cada vez te bota de la aplicación, los documentos y information siempre te requiere agregarla de nuevo. Ahora no se puede hacer check in por el sitio web. Entonces te hacen bajar esta aplicación y tampoco sirve para eso. Tratando de escanear los documentos te da un error y no te deja hacerlo manual. Comunicándote con el whatsapp, Facebook y no más te dicen que si no sirve llegue 3 hours temprano al aeropuerto para que te ayuden en el mostrador. También te puede cobras más dinero por ayudar en el mostradora del aeropuerto y para mí es mucho abuso cuando la aplicación no sirve y no te dan otra opción. Pues para que trabajan entonces.
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Avoid Updating App

I did the app update and now the app won’t open. It continues to automatically close as soon as it opens . Completely useless!!

Useless

Incredibly useless app, can’t even check in, riddled with errors, I even tried it on a family members android device and same issues, FIX IT.

Sucks!

Acabo de actualizar la página y no sirve ayudaaaaa

App Update Oct 2026

Updated App and the app is not loading completely, after. Few seconds you’re taken out of the App without the option to access booking, tickets, flight status, etc.

Force quit

After the lastest update the app crashes. It force quits a lot. Will there be an update to address the bug?

App crash

I got the app yesterday but today when I got the update the app keeps crashing when I try getting in

Update Crashes The App

UpdTed the app just now and it continues to crash ! So now what

Crash everytime the New Update on 10/27/2026

Crash everytime the New Update on 10/27/2026 iPhone 14 iOS 27.2 please Fix this issue “junk update” PLEASE FIX this issue my fly start in 24hrs need check in & Qr Boarding Pass….

App keeps crashing.

It’s time for me to check in, but the all keeps crashing. No web option to check in because they want to force you to use the app.

App is crashing on iOS 27.2

The app doesn’t open on the new iOS I noticed they released an update and it tries opening then it just closes. Using it on iPhone 17 Pro

Non Functional Update

Forced to update but the update now doesn’t let the app open. Just flashes and closes.

Sucks

How are we supposed to check in when the app doesn’t even work and glitches!!!

TUA :/

Para que agregan el TUA y gastos NO OPCIONALES después? De todos modos se tiene que pagar.
Haganlo como todas las aerolíneas del mundo y pongan el precio real desde el inicio