No connection, no point.
I never really write reviews but this one is very disappointing as I have many of these in my home to have things on timers and what not. It worked great for as long as I’ve had them (since 2021) then I’ll say the end of 2023 the app started saying “Failed to connect to server” which basically limits function and I thought this would be fixed by now and it’s not, seems this app was just swept under the rug so I wouldn’t even bother purchasing or in this case downloading. From something really great to very frustrating and I honestly wish I could give it no stars.
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Two years and still going strong
Their smart bulbs last longer than the smart Wyze bulbs that we had at a far more affordable price too. I wish they made cams so we can have a single smart app for those too since Wyze raised their prices of everything now that they got more customers.
Deleted all my custom colors and now won’t connect
It was great when I first downloaded the app. It was a little glitchy but nothing out of the ordinary. When one day I opened it and all my custom colors were gone. I keep getting the message “failed to connect to server” when I try to create new ones. After struggling for a week I let it be, but now it won’t connect to my bulb at all. Hope they fix it. I like my little bulb.
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Bugs
Recent update: The app gives Server connection errors frequently. It automatically deleted the rules I set before, and I can not add them back anymore, so the hardware is useless now.
Update: The developer has contacted me and explained some details. They also gave me suggestions about using Rules. So here I’m sharing the solution; I separated all the rules individually. Don’t combine anything under one rule. Make them separate. If you turn on and off a device, create one rule for tuning on and one particular for off. That way, device automation works well. I converted my review to 5* because they stand behind their product. ————————————————————————— Always have problems with the app. Rules are working sometimes!!! I have to monitor it constantly to check if it works. Now I can’t even sign in to my account because it says request timeout.
Update: The developer has contacted me and explained some details. They also gave me suggestions about using Rules. So here I’m sharing the solution; I separated all the rules individually. Don’t combine anything under one rule. Make them separate. If you turn on and off a device, create one rule for tuning on and one particular for off. That way, device automation works well. I converted my review to 5* because they stand behind their product. ————————————————————————— Always have problems with the app. Rules are working sometimes!!! I have to monitor it constantly to check if it works. Now I can’t even sign in to my account because it says request timeout.
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Response from developer
We had our system updated, which caused some users to encounter such issues. We're really sorry for your experience. Rest assured that this is already fixed in less than two hours. If the problem persists, please send us an e-mail at support@vont.com.🙏🏻
Will not connect.
This app worked for a few months and it worked fine, with the exception of having to sign in too many times. it wouldn’t retain my login information on my Moto and then on new iPhone 15. Then one morning, it just said it wouldn’t connect. I’ve tried everything, including loading the app, reloading the app and restarting my phone, trying to set up a new account with another email. None of that worked. It always said the same thing.” failing to connect.” I emailed the company told them all of my problem with the app and they never replied to my email. 🤬
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