Fantastic app for secure low bandwidth video meetings
I’ve used VSee (at no cost) for many years (at least 11 years) to run sessions with clients. Originally as a secure and low bandwidth alternative to Skype, which I found was necessary living in a remote island location off the coast of Panama. It requires a lot less data throughput making it ideal for low bandwidth internet connections. It’s also end to end encrypted and HIPAA compliant. Better than Zoom in that regard, which requires buying a special health care license.
I’m my 11 years with VSee, I’ve not experienced the reliability issues I see some people complaining about in the reviews. Perhaps that was an issue with a past iPad version? I’ve used the iPad app today for the first time, for a 2 hour video call, and it worked great. All my other experience with it has been on the macOS version.
I’m my 11 years with VSee, I’ve not experienced the reliability issues I see some people complaining about in the reviews. Perhaps that was an issue with a past iPad version? I’ve used the iPad app today for the first time, for a 2 hour video call, and it worked great. All my other experience with it has been on the macOS version.
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Response from developer
Thank you for the feedback and 5-star rating. We hope to continue providing excellent service and have more features added for our users. Feel free to reach out to us at help@vsee.com for any other feedback or suggestions you may have.
Unpredictable and dated
It would be helpful if you could blur your background for your calls. The system when you are in An appointment can be intermittent. Someone is often dropping off the call and so you can miss most of the appointment. I then go back to using Skype
Horrible quality for a medical app
Constant freezing and crashing. There’s been times I’ve wasted my entire session trying to connect to my clinician. They also purge text messages when they feel like it and if you want to see your previous chats, charge you personally 150$ an hour for their time.
Response from developer
Hi, We're so sorry to hear about your experience. We would like to help. Please reach out to us at help@vsee.com to open a ticket. Thank you.
Works perfectly for me!!
Has been a God send during the pandemic.
Response from developer
Hi! Thank you for your review. Please feel free to reach us at help@vsee.com if you need further assistance.
STILL doesn't work after months
Months ago I had problems with VSee and spent hours trying to correct it only to give up in frustration when customer service couldn't help me without asking for my password and asking me to drop security on my internet. At my provider's request, I tried again today. Updated my password, can login on the website. Downloaded the app. Couldn't login. Powered down, then restarted my device. Still couldn't login. I repeatedly get the "Connecting" screen, but it just circles forever. Won't spend hours on this again.
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Response from developer
Hello. Thanks for letting us know about your concern. If you have the time, please provide further information here so that we can discuss more and assist you with the problem you had, https://help.vsee.com/new-ticket. Many thanks and looking forward to hearing from you.
Worked like a charm. No problems whatsoever
Immediately opened. Great visual and audio. As above, no problem, glitches, at all.
Does not multitask
If developers are seeing this review can you please work on multitasking? When I am on a call on VSee on my iPad and I want to check my emails at the same time with split screen the camera freezes. This is unacceptable in 2021 for an IPad Pro and an application that’s meant to be for professionals. What if I want to share information with my client or check my email or open a website at the same time of the call!? I hope that someone reads this and makes the adjustment so that the camera does not freeze in multitasking. Again I’m an an iPad Pro 2020.
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Very Buggy
When it works, it provides a service, no more, no less. When it doesn’t work, or intermittently works, as it does at the moment, it is very frustrating. Audio is poor, so much so that my mum prefers to hear me on the phone, whilst I mute the audio. The video is similar to Skype used to be, fuzzy at best. Then there’s the dropout problem. It currently drops the connection at the end of each call, so you have to use a cumbersome process of re-logging on (through another app-myhomehelper in my case) then wait until it says its online, before making the next call.
An update on the MacBook on 30th April has radically improved quality but this doesn’t appear to be available on the iPad. WHY??
An update on the MacBook on 30th April has radically improved quality but this doesn’t appear to be available on the iPad. WHY??
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Absolutely terrible
This app is completely unreliable. I have video sessions every weekday and the app will not let me log in at least two of those days. I have contacted the company twice, and so did my provider and we NEVER heard back. Avoid this app if you can. Just use your desktop.
Not bad
uly.c.obrien@gmail.commwilll tell u
I can’t even sign in
Every time when I try to sign in, it says I have no internet connection. But I do tho? I checked my speed and it’s okay. Please fix this
Extremely poor as doesn’t work most of the time.
Please sort it ASAP. When it works it is good but hasn’t been working for several days. Means I cannot contact my elderly father who is in isolation.
It’s great!
It works very well! ⭐️⭐️⭐️⭐️⭐️
Working well.
Use this several times a week and works great for us. Very glad to have it. Only issue has been folks on the other end who have android phones can’t seem to get a version that is satisfactory.
Great app, once you get the hang of it!
So far, I’m pretty pleased with this… It was our first experience seeing our health provider, and it went pretty well… It wasn’t the smoothest beginning as we didn’t understand the process and I could not find instructions. Maybe in the future I can look forward to a few more options... such as; saving your text, more options for identifying ringtones, a help button, or link, etc.
All that aside, thanks for providing this up! Keep up the good work ;)
All that aside, thanks for providing this up! Keep up the good work ;)
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Sound
Why can't the volume be turned down to zero?
Disappointing
I thought this was a video call service where you could stream your iPad but I did not read it properly. Ok graphics not better then others though.
Good call connection
Call connection is smooth n does not drop
Awful
I think that vsee has mixed opinions and my opinion is that vsee is very good for texting but not for video chat as I found that when I was on with friends I couldn't hear anything and I tried everything to make it work but it ended up making me more stressed and I wouldn't like to use it ever again and I don't see how nasa liked it for there poor quality of sound
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Most awesome app EVER!
Personally I don't use this for business purposes. My friend and I use it for personal use. But it works so quickly. Immediately after you click the accept button you are in contact with whomever you're talking to. It's awesome whether you're using it for business proposes or just for personal use. I would recommend this app to anyone who, again, is wanting to use it for anything. GET THIS APP!!
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Response from developer
Hi! Thank you for your review. Please feel free to reach us at help@vsee.com if you need further assistance.
