Comparison

VSee Messenger for iPad vs eClinicalTouch 3.9

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

VSee Messenger for iPad

This app provides secure, low-bandwidth group video calls and screen sharing for up to five participants. It offers instant messaging and encrypted communication, making it suitable for both professional and personal use on various network conditions.

Highlights
  • 5-way group video chat
  • Screen sharing
  • Instant messaging
  • Low bandwidth usage
  • End-to-end encryption
  • API for integrations
Features
Read full description

VSee gives you free 5-way group video calls, screen sharing, and instant messaging, with a clean interface. Use VSee for secure, low-bandwidth calls on 3G, 4G, and WiFi networks. Features: • 5-way* group video chat: see everyone at once • Screen sharing: view the apps and desktops that other users share from their Macs and PCs. Pan and zoom shared screens. • API for integrating with Telehealth and other applications • Instant messaging and group chat • No Ads! • Works on 3G, 4G, and WiFi • Desktop app available on Mac and PC (see below for more info) • Low bandwidth: conserves data usage • Calls are encrypted end-to-end for absolutely no eavesdropping • Switch between front and back cameras * With sufficient bandwidth. VSee serves organizations around the world including IBM, Shell, the US Congress and hundreds of small and medium-sized businesses. "We use video where security, performance, and ease of use are absolute requirements. VSee is unmatched by any other tool on the market." -- Michael Helfrich, CEO of Blueforce Development "I travel 90% of the time ... VSee lets me connect to my customers no matter where I am. The video is stunning even over 3G." -- Dan Engle, CEO of AccessAgility "When visiting refugee camps in the most remote places around the world, VSee provides great audio and video every time." -- Greg Millar, UN Refugee Agency (used VSee to share the trials of refugees in Central Africa with people around the world) Built on years of experience, VSee brings people together to work over video. Rely on this simple and secure tool for business and for personal use. We field-tested our iPad app, fine-tuning the details for a great mobile video experience. VSee for Desktop: On Mac and PC, VSee offers additional collaboration features like file transfer. Group video calls, screen sharing, and instant messaging work between Mac, iPad, iPhone, and PC. Notes: • You must have an account to use VSee. You may sign up for free within the app. You can also use an existing VSee account. • This version does not transfer files. Feedback and support: support@vsee.com Like us at facebook.com/VSee Follow us on Twitter @VSee

About

eClinicalTouch 3.9

This app offers medical professionals a portable and convenient way to access and manage patient records, diagnostic tools, and data analytics. It allows for secure data capture, claim generation, and features like telehealth and CPOE, all from an iPad.

Highlights
  • Access patient records
  • Create new encounters
  • Conduct telehealth visits
  • Use CPOE functions
  • Review labs and imaging
  • Refill prescriptions
  • Document OB flowsheets
Read full description

***NOTE:You Must Upgrade your EMR server to V11.52.153+ and above*** eClinicalTouch 3.9 puts eClinicalWorks users, who have upgraded their EMR server to the latest version, on the leading edge of healthcare innovation, combining the convenience, functionality, and portability of an iPad with the industry-leading functionality of eClinicalWorks. Medical professionals enjoy intuitive, cloud-based navigation and complete access to patient records, diagnostic tools, and data analytics. With secure data capture and unparalleled functionality, eClinicalTouch is your best choice for portable Electronic Health Records solutions, designed specifically with provider and nurse documentation in mind. And the information you capture automatically generates a claim on the practice management side of the comprehensive eClinicalWorks system. Experience the power, innovation, and convenience of eClinicalWorks – anytime you need it, wherever your busy schedule takes it. eClinicalTouch contains the most-used features of the eClinicalWorks EMR, allowing you to: * Enter new patient records 
 * Create new encounters 
 * Conduct telephone encounters 
 * Conduct a televisit from your iPad 
 * Work the office visit screen 
 * View and enter Progress Notes 
 * Record vital signs 
 * Use the full functions of CPOE 
 * Access the ICW panel throughout the app 
 * Review labs, imaging, and procedure results 
 * Refill prescriptions 
 * Document OB flowsheets 
 * Enable for voice and eClinicalWorks Scribe 
 * Use the built-in iPad camera to assist in documenting Progress Notes 
 eClinicalTouch 3.9 will not work for customers who are on older versions of the EMR. Please contact support for more information.

Verdict

The call

The clearest difference is rating: VSee Messenger for iPad at 3.1 against eClinicalTouch 3.9's 1.9. VSee Messenger for iPad also leads on review sentiment (49% vs 12%). eClinicalTouch 3.9's advantage is ratings volume (78 vs 11) and iOS requirement (13.6 vs 15.0). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

VSee Messenger for iPad holds the better App Store score, 3.1 against 1.9. That said, the two scores are not equally well evidenced: eClinicalTouch 3.9 has 78 ratings behind it against 11, so its average is the more settled of the two. Written reviews point the same way: 49% of VSee Messenger for iPad's written reviews are positive against 12% of eClinicalTouch 3.9's.

UpkeepUpdate frequency

VSee Messenger for iPad ships an update every 2 months, eClinicalTouch 3.9 every 6 weeks. The most recent releases landed on November 1, 2026 and November 7, 2026 respectively.

Scorecard4 real differences · 6 level
VSee Messenger for iPad versus eClinicalTouch 3.9: the parameters behind the verdict, then further details
ParameterVSee Messenger for iPadeClinicalTouch 3.9
PriceFreeFree
Rating3.1 (11 ratings) — better1.9 (78 ratings)
Positive reviews49.1% of reviews — better12.2% of reviews
Number of ratings1178 — better
Update frequencyEvery 2 monthsEvery 6 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPadiPad
Requires iOS15.013.6 — better
Further details — not scored
Size80 MB231 MB
Age rating17+17+
DeveloperVSeeeClinicalWorks LLC

Customer experience

VSee Messenger for iPad

All ratings11 ratings
Positive54.5%
Neutral0.0%
Negative45.5%
Written reviews55 reviews
Positive49.1%
Neutral5.5%
Negative45.5%

eClinicalTouch 3.9

All ratings78 ratings
Positive20.5%
Neutral2.6%
Negative76.9%
Written reviews41 reviews
Positive12.2%
Neutral4.9%
Negative82.9%

User reviews

VSee Messenger for iPad

From 11 App Store ratings

What we love

  • 🔒 Secure and end-to-end encrypted
  • 📉 Low bandwidth usage
  • 👍 Works well for many users
  • ✅ HIPAA compliant
  • 🚀 Fast connection initiation

Room to improve

  • 🐛 Frequent freezing and crashing
  • ❌ Unpredictable performance
  • 🔌 Intermittent connection issues
  • 🐌 Dated interface
  • 🚫 Background blur not available

eClinicalTouch 3.9

From 78 App Store ratings

What we love

  • 👍 Convenient on-the-go documentation
  • 👍 Can dictate notes easily
  • 👍 Multiple ways to order labs/DI
  • 👍 Can start/refill medications easily
  • 👍 Easy to send eRX

Room to improve

  • 🐛 Frequent crashes
  • 🐛 Slow to respond
  • 🐛 Site crashing
  • 🐛 Doubles/triples steps for operations
  • 🐛 Not intuitive

Bugs and requests

VSee Messenger for iPad

Reported bugs

10 issues
  • Constant freezing and crashing
  • Intermittent connection drops
  • App won't log in
  • Connecting screen circles forever
  • Camera freezes during multitasking
Show 5 more
  • App hangs on opening splash screen
  • App locks iPad solid requiring hard reset
  • Login issues after updates
  • Audio problems
  • Video quality issues

Requested features

6 requests
  • Background blur option
  • Ability to save text messages
  • More ringtone options
  • Help button or link
  • Screen sharing from iPad
Show 1 more
  • Ability to share own view

eClinicalTouch 3.9

Reported bugs

24 issues
  • App crashes frequently
  • App freezes
  • App logs out unexpectedly
  • App is slow to respond
  • Black screen when charting notes
Show 19 more
  • Loss of patient photos and documentation due to crashes
  • Inoperability when switching between devices
  • Login issues after updates
  • Cannot edit telephone encounters
  • Medication history is missing
  • Cannot prescribe controlled substances
  • Medication reconciliation is difficult
  • Biometric settings not saving
  • Issues with refilling medications
  • Problems with logging in after upgrades
  • App not supporting latest iOS versions
  • Web app has bugs
  • iOS version is awkward
  • Does not emulate web version well
  • Frequent freezes
  • Disappointment in promised features that don’t work
  • App quits when viewing documents
  • Crashes when editing merged physical exam
  • Kicks user out of system, locks chart

Requested features

22 requests
  • Improve microphone sensitivity adjustment
  • Messenger to work on iPad
  • Import more documents besides photos (PDFs, etc.)
  • Fix bugs related to editing merged physical exam
  • Enable editing of telephone encounters
Show 17 more
  • Restore missing medication history
  • Improve app stability
  • Fix issues with logging out
  • Improve tech support responsiveness and knowledge
  • Allow prescription of controlled substances
  • Simplify medication reconciliation
  • Ensure biometric settings are saved
  • Synchronize old app features with new app
  • Fix issues with logging in after upgrades
  • Make app functional and efficient
  • Improve documentation process
  • Fix bugs in iOS and PC versions
  • Make the app user-friendly
  • Improve web app emulation
  • Fix issues with switching between devices
  • Make login credentials consistent across devices
  • Fix bugs before releasing new versions

In-app purchases

None

VSee Messenger for iPad

No in-app purchases

None

eClinicalTouch 3.9

No in-app purchases

Questions

Is VSee Messenger for iPad free?
VSee Messenger for iPad is free to download, with no in-app purchases.
Is eClinicalTouch 3.9 free?
eClinicalTouch 3.9 is free to download, with no in-app purchases.
Which has better reviews, VSee Messenger for iPad or eClinicalTouch 3.9?
VSee Messenger for iPad is rated higher. VSee Messenger for iPad averages 3.1 out of 5 from 11 ratings, while eClinicalTouch 3.9 averages 1.9 from 78 ratings.
Do VSee Messenger for iPad or eClinicalTouch 3.9 have ads?
Neither VSee Messenger for iPad nor eClinicalTouch 3.9 shows ads.
Which is updated more often, VSee Messenger for iPad or eClinicalTouch 3.9?
VSee Messenger for iPad ships an update every 2 months, and eClinicalTouch 3.9 every 6 weeks. Most recently, VSee Messenger for iPad was updated on November 1, 2026 and eClinicalTouch 3.9 on November 7, 2026.

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