WaFd Bank User Reviews

Customer Experience

Positive experience42.7% of reviews
Neutral10.1% of reviews
Negative experience47.2% of reviews

~ Based on 178 written reviews from the US App Store.

What users say

Is WaFd Bank Safe?

WaFd Bank appears safe based on user ratings. AppsHunter Safety Score for WaFd Bank is 94/100.

This assessment is based on 2,964 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
1.5% of ratings suggest some concerns
5.6% of ratings point to a risky experience

~ Based on 2,964 App Store ratings for WaFd Bank.

Is WaFd Bank Legit?

WaFd Bank appears to be a legitimate app. AppsHunter Legitimacy Score for WaFd Bank is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

More options

The app is becoming easier to navigate and more efficient.
Thank you!

WAFed App

App is easy to use and navigate! User Friendly and makes my life easy!

UPDATED MOBILE APP

I love the new mobile app. It is much easier to access and use. Thank you!

Great Features

The system seems to come online much quicker than it used to. It used to be a bit of a lag signing on now it’s much quicker.

Mobile deposit

It’s so very easy when you are always on the go and very convenient.

notifications settings wiped

after the latest updates, my notifactions settings were wipe and i did not receive any alerts about an overdraft. they charged me over $200 in fees. i was on vacation and had no idea there was even an issue. and now im having an awful time trying to get these charges reversed. it’s about enough to make me want to leave this bank.
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Antiquated confusing technology

Their new app feels like they bought someone’s second. Their old app felt like they were letting some college kids beta test at building for them.

Edit, now they would like me to call them, to tell them more about what is wrong. It would seem that they may find their answer in their own logic.

Unacceptable

This is just ridiculous; simply unacceptable! There’s one update after another and each brings new issues. It’s made me change my password twice in less than a week, and still won’t accept my password; making the app not just annoying, but absolutely useless! Time to find another bank.

Much faster

Wow. Thank you for the speedy update.

Terrible app and costumer service

Made and account and it’s been taking up to 3 days to even open it when it’s finally opened they’re having issues “on their end” when I tried to log on , just a waste of time and money since they charge you $25 to open an account , I’d suggest a different option even Wells Fargo is better

Update screw up app already set up

Last update deleted my face id log in set up, the code took a while to arrived and then blocked me, and now i need to call customer service

WaFd Bank app

Love it! So much faster; great design and easy to use. Nice work, WaFd :)

It’s a Banking App. What more can I say.

There’s update after update. Most of the time, it’s fine. But some things are just not great. The bugs aren’t as prominent as they used to be, but things get moved around, or things are redundant. Also, my biggest gripe is money going in and out. If it’s drawn out of your account, can it show a minus and be in red? And if money is added to your account, can it show a plus and be in green? That just makes sense. What it is now is just silly. Other than that, it’s fine. It’s not perfect, but it’s a banking app. It does the job.
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Nailed it

Finally a banking app that just works! Fast, easy and simple to use. Love adding my other accounts too so I can see my AmEx balances without having to change apps. A bank that actually cares. Thank you!

Excellent update!

Face ID is smooth and quick.

5 STARS!!!!!

New and improved app is awesome. It’s fast, organized, and super helpful for all your mobile banking needs. Appreciate the fixes - works great!

FAST

It took a long time but holy cow this new app is fast thank you. Keep building great tools

Great updates!

Loving the new updates and features.

I’m switching banks.

The mobile app as well as the browser website are always crashing, glitching, or so slow that they eventually have to restart. This is the worst banking app I’ve ever seen, and worst app in general that I’ve ever had to use. Completely useless and makes day-to-day like exponentially harder.

No working

Is no working