WaFd Bank User Reviews

Customer Experience

Positive experience41.1% of reviews
Neutral10.7% of reviews
Negative experience48.2% of reviews

~ Based on 168 written reviews from the US App Store.

What users say

Is WaFd Bank Safe?

WaFd Bank appears safe based on user ratings. AppsHunter Safety Score for WaFd Bank is 93/100.

This assessment is based on 2,962 user ratings, with an App Store average of 4.7/5.

Safety Analysis

93.7% of ratings point to a safe experience
1.4% of ratings suggest some concerns
4.9% of ratings point to a risky experience

~ Based on 2,926 App Store ratings for WaFd Bank.

Is WaFd Bank Legit?

WaFd Bank appears to be a legitimate app. AppsHunter Legitimacy Score for WaFd Bank is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Much faster

Wow. Thank you for the speedy update.

Terrible app and costumer service

Made and account and it’s been taking up to 3 days to even open it when it’s finally opened they’re having issues “on their end” when I tried to log on , just a waste of time and money since they charge you $25 to open an account , I’d suggest a different option even Wells Fargo is better

Update screw up app already set up

Last update deleted my face id log in set up, the code took a while to arrived and then blocked me, and now i need to call customer service

WaFd Bank app

Love it! So much faster; great design and easy to use. Nice work, WaFd :)

It’s a Banking App. What more can I say.

There’s update after update. Most of the time, it’s fine. But some things are just not great. The bugs aren’t as prominent as they used to be, but things get moved around, or things are redundant. Also, my biggest gripe is money going in and out. If it’s drawn out of your account, can it show a minus and be in red? And if money is added to your account, can it show a plus and be in green? That just makes sense. What it is now is just silly. Other than that, it’s fine. It’s not perfect, but it’s a banking app. It does the job.
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Nailed it

Finally a banking app that just works! Fast, easy and simple to use. Love adding my other accounts too so I can see my AmEx balances without having to change apps. A bank that actually cares. Thank you!

Excellent update!

Face ID is smooth and quick.

5 STARS!!!!!

New and improved app is awesome. It’s fast, organized, and super helpful for all your mobile banking needs. Appreciate the fixes - works great!

FAST

It took a long time but holy cow this new app is fast thank you. Keep building great tools

Great updates!

Loving the new updates and features.

I’m switching banks.

The mobile app as well as the browser website are always crashing, glitching, or so slow that they eventually have to restart. This is the worst banking app I’ve ever seen, and worst app in general that I’ve ever had to use. Completely useless and makes day-to-day like exponentially harder.

No working

Is no working

Unresponsive

I was on phone with WFED discussing lost card with app open and looking for the last charges. Pop up came on asking if I was still there. I responded with Yes, need more time! I was signed out anyway! TWICE, this happened!!

Slow, clunky, unreliable

This app continues to be slow and unreliable on an iPad. Sure hope they fix it someday.

Problems

I cannot get the app to work on my iPhone. It used to work! Deleted app and reinstalled….same thing, just a blank very dark green screen. Frustrating! Same thing on my iPad. I wanted to do a mobile deposit. Suggestions?

Does not update daily

I have had transactions for a week and the app does not update my account. Checks, payments and deposits have not been posted for a while, what good is that? I don’t have my actual account balance when I need it.

Terrible

I’ve tried for several months on my iPhone and also on my husbands android and both can’t open the app on either. They both pop up saying error. Terrible. No updates available and deleting the app to reinstall didn’t work.

Updates don't work

Updates don't allow you to use the app. Tried reporting the issue. The page for reporting issues doesn't work either. Do not use app.

Linked feature now missing

I enjoyed the feature where I could link my credit card accounts. This appears to not be available since the last update . What gives?

Unreliable at best

Worst app ever. Constantly under maintenance when you need it the most. Or the server is down. Or it just sits and spins and never logs you in. Garbage.