WaiterOne

WaiterOne

POS and payments for business

13 ratings
25 reviews
Free

Details

  • Released
  • Updated
  • April 11, 2011
  • July 17, 2026

Features

WaiterOne screenshot #1 for iPad
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WaiterOne screenshot #8 for iPad
WaiterOne screenshot #9 for iPad
WaiterOne screenshot #10 for iPad
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About

This comprehensive point-of-sale software streamlines operations for cafes, bars, restaurants, and events. It transforms iPads and iPhones into powerful ordering and management tools, offering real-time sales monitoring and paperless kitchen order systems.

iPad-based POS system
iPhone/iPod order taking
Kitchen Display System (KDS)
Real-time sales dashboard
Printer integration
Cloud-based reporting
Show original description
+3

What's New in WaiterOne

1.8.18

July 17, 2026

### Fixed - Customer display QR code settings are now saved correctly and remain available after reopening the settings or restarting WaiterOne. - Numeric entry fields on iPadOS 26 now accept input normally, use the full keyboard and support Return, making prices, amounts, quantities and settings easier to enter and save.

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User reviews

New update is awful

We have used WaiterOne for over 6 years. Been pleased with it in the past, until these current updates in the last month. They are awful. If a customer changes their order mid order, you can no longer swipe to delete or change the items. This makes it incredibly difficult, especially being in a tourist driven area. We have to resent the entire order and start again. Not ok. Why fix something that’s not broken? We are actively starting to switch to a new system. Very disappointed with the lack of care to rectify these on going issues. Updated again to the current V1.8.15, still awful, didn’t fix any of the issues. I will not be sad to get rid of this now that it is run this way. Sincerely a lost customer.
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Response from developer

We're truly sorry for your recent experience, especially after you've been with WaiterOne for more than 6 years. We really appreciate your loyalty, which makes it even more disappointing to hear we've let you down. Version 1.8 was by far the biggest update we've ever released, introducing many new features and internal improvements. Unfortunately, that also allowed a few unexpected bugs to slip through. The issue you're describing with modifying items in an existing order turned out to be a particularly pesky one, and we understand how frustrating it is during a busy service, especially in a tourist-driven business. The good news is that we've identified the cause, and the fix is already included in our next update, which should be available very soon. We're genuinely sorry for the inconvenience this has caused and hope you'll give WaiterOne one more chance. Your feedback has helped us improve the product, and we're committed to getting it back to the reliability you've come to expect over the past six years. – The WaiterOne Team

Excellent

Lots of features we need for our business at an affordable price. Tanks for your help in setting up. Highly recommended

Love it

Great system, easy to use and does everything needed to run our cafe. Australian dealer easywaiter ( highly recommended) did our setup including supplying hardware neeed. Would recommend WaiterOne and easywaiter to anyone wanting a point of sale system

Perfect

Great system, costs effective and easy to use. Used your Australian dealer - easywaiter for setup and support and they are great also. Surprised to find they offered support if needed 24/7

Superb app.

I have been using this app in my sugar shack in the last 5 years and they continually improve it and it work very well. Good job

Developer apps

FAQ

What devices does WaiterOne support?

WaiterOne is designed to run on iPads. The WaiterOne Remote app can also be used on iPhones and iPod touches to function as ordering devices.

How does WaiterOne handle kitchen orders?

WaiterOne features a Kitchen Display System (KDS) for iPad and iPhone that provides paperless instructions to chefs and bartenders, streamlining kitchen operations.

Can I monitor sales remotely with WaiterOne?

Yes, the WaiterOne Online Dashboard allows you to monitor your sales in real-time from anywhere via the cloud, keeping you connected to your business.

What printers are compatible with WaiterOne?

WaiterOne seamlessly integrates with ticket printers from brands like Epson™, Citizen™, and Star Micronics™. It is highly likely to be compatible with other printers supporting Epson™ emulator mode.

Does WaiterOne require a dedicated server?

No, WaiterOne runs on the iPad, eliminating the need for traditional PC hardware, dedicated servers, or expensive database servers.

How often is WaiterOne updated?

The latest version of WaiterOne is 1.7.68, and it was last updated on December 23, 2025. This indicates a relatively active development cycle.

What is the user sentiment for WaiterOne?

WaiterOne has an average rating of 3.7 stars from 12 ratings, suggesting a generally positive but mixed user reception.

Is WaiterOne suitable for events?

Yes, WaiterOne is designed as a brilliant POS software for cafes, bars, restaurants, and events, indicating its versatility for various hospitality settings.