WaiterOne

WaiterOne

POS and payments for business

13 ratings
25 reviews
Free

Details

  • Released
  • Updated
  • April 11, 2011
  • October 5, 2026

Features

Background Location Access

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About

This comprehensive point-of-sale software streamlines operations for cafes, bars, restaurants, and events. It transforms iPads and iPhones into powerful ordering and management tools, offering real-time sales monitoring and paperless kitchen order systems.

✓iPad-based POS system
✓iPhone/iPod order taking
✓Kitchen Display System (KDS)
✓Real-time sales dashboard
✓Printer integration
✓Cloud-based reporting
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+1

What's New in WaiterOne

1.8.25

October 5, 2026

Added - Added Bixolon SRP-Q300 printing over Bluetooth and Ethernet, with paired Bluetooth printer discovery in Data > Printers. - Regional starter menus now cover more countries and all supported menu languages, including German, French, and Italian Switzerland. New menus include local dishes, modifiers, payments, printers, and floorplans. - Product CSV exports now offer email, iCloud, and AirDrop, with your choice of comma or semicolon separators. - Stock now lets authorized staff receive deliveries, count physical stock, record waste, adjust quantities, and review movement history. - Compatible Remote devices can record incoming stock deliveries, with accepted quantities shared across connected devices. Changed - Stock and stock control labels now use clearer restaurant inventory terminology in supported languages. - New-product name suggestions now include more country-specific examples, follow WaiterOne's selected language, and appear alphabetically. - Sales and Orders reports for multiple days now show totals by day and let you browse details in pages of 100 rows. The email option still exports the full selected date range. - Stock screens, quantity guidance, and status messages now use the selected app language. - The main menu and bottom tabs now use matching icons for Clients, Reports, Attendance, Stock, Data, and Settings. Footer labels stay aligned when switching sections. Fixed - Printer search buttons now appear immediately when opening or switching between printers that support discovery. - Internet connection error messages in license information and referrals now appear in the selected app language. - Fixed a crash when returning to Buttons after editing Groups in Data, including when the button list is empty or filtered. - The New School table plan now shows Edit only after an authorized user signs in and hides it again when they sign out. - Sales forecast momentum now uses clear Rising, Falling, and Steady labels in supported languages. - Staff using an updated Remote app now open their assigned product button page after login. - Reduced the wait between PinVandaag CCV payment approval and receipt printing when payment confirmation is available. - Payment screen due and change labels remain readable with different selected fonts.

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User reviews

New update is awful

We have used WaiterOne for over 6 years. Been pleased with it in the past, until these current updates in the last month. They are awful. If a customer changes their order mid order, you can no longer swipe to delete or change the items. This makes it incredibly difficult, especially being in a tourist driven area. We have to resent the entire order and start again. Not ok. Why fix something that’s not broken? We are actively starting to switch to a new system. Very disappointed with the lack of care to rectify these on going issues. Updated again to the current V1.8.15, still awful, didn’t fix any of the issues. I will not be sad to get rid of this now that it is run this way. Sincerely a lost customer.
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Response from developer

We're truly sorry for your recent experience, especially after you've been with WaiterOne for more than 6 years. We really appreciate your loyalty, which makes it even more disappointing to hear we've let you down. Version 1.8 was by far the biggest update we've ever released, introducing many new features and internal improvements. Unfortunately, that also allowed a few unexpected bugs to slip through. The issue you're describing with modifying items in an existing order turned out to be a particularly pesky one, and we understand how frustrating it is during a busy service, especially in a tourist-driven business. The good news is that we've identified the cause, and the fix is already included in our next update, which should be available very soon. We're genuinely sorry for the inconvenience this has caused and hope you'll give WaiterOne one more chance. Your feedback has helped us improve the product, and we're committed to getting it back to the reliability you've come to expect over the past six years. – The WaiterOne Team

Excellent

Lots of features we need for our business at an affordable price. Tanks for your help in setting up. Highly recommended

Love it

Great system, easy to use and does everything needed to run our cafe. Australian dealer easywaiter ( highly recommended) did our setup including supplying hardware neeed. Would recommend WaiterOne and easywaiter to anyone wanting a point of sale system

Perfect

Great system, costs effective and easy to use. Used your Australian dealer - easywaiter for setup and support and they are great also. Surprised to find they offered support if needed 24/7

Superb app.

I have been using this app in my sugar shack in the last 5 years and they continually improve it and it work very well. Good job

Developer apps

FAQ

What devices does WaiterOne support?

WaiterOne is designed to run on iPads. The WaiterOne Remote app can also be used on iPhones and iPod touches to function as ordering devices.

How does WaiterOne handle kitchen orders?

WaiterOne features a Kitchen Display System (KDS) for iPad and iPhone that provides paperless instructions to chefs and bartenders, streamlining kitchen operations.

Can I monitor sales remotely with WaiterOne?

Yes, the WaiterOne Online Dashboard allows you to monitor your sales in real-time from anywhere via the cloud, keeping you connected to your business.

What printers are compatible with WaiterOne?

WaiterOne seamlessly integrates with ticket printers from brands like Epson™, Citizen™, and Star Micronics™. It is highly likely to be compatible with other printers supporting Epson™ emulator mode.

Does WaiterOne require a dedicated server?

No, WaiterOne runs on the iPad, eliminating the need for traditional PC hardware, dedicated servers, or expensive database servers.

How often is WaiterOne updated?

The latest version of WaiterOne is 1.7.68, and it was last updated on December 23, 2025. This indicates a relatively active development cycle.

What is the user sentiment for WaiterOne?

WaiterOne has an average rating of 3.7 stars from 12 ratings, suggesting a generally positive but mixed user reception.

Is WaiterOne suitable for events?

Yes, WaiterOne is designed as a brilliant POS software for cafes, bars, restaurants, and events, indicating its versatility for various hospitality settings.