Reviews
I get asked almost every time I open this app to review it. 😠
Too much work.
So many connected devices have intuitive and easy to use apps. This ain’t one. I’m using it for floor heating.
Once it up and running it’s alright. Not great.
Once it up and running it’s alright. Not great.
Good Update - Still leaving some on the table though.
So happy that the update has brought in floor temperature (for radiant heat) but why do we not have an outdoor temperature option too yet? Please?
Snowbirds
We are snowbirds and count on Watts to give us accurate data and the capability of adjusting the heat needed to keep the pipes from freezing in the winter. That helps us save money on fuel and gives us peace of mind. Very easy for these seniors to operate.
Stop asking for a review multiple times a day
Stop asking for a review multiple times a day
Hard to use
Hard to use
Stop asking for a review
Stop asking for a review. It is every few days.
Reliable and Functional
Don’t know what I would do without this app. Allows me to manage and monitor my second home’s HVAC seamlessly and effortlessly.
No evening use
This app doesn’t seem to work in the evening. I just get a spinning circle. Then it is back in the morning. Do you turn your server off?
New User
Overall I find it’s a good app but occasional when I want to change a temperature setting I get a notice saying it can’t be done, device error. Fine but which device? The thermostat or the app? It’s annoying and getting to the point of prompting a downgrade in my rating. I’ve tried many things including uninstalling the app rebooting my phone then reinstalling the app. It still comes up with the message
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App is very glitchy
Not a great app.
Hydronic Basement Floor Heating
Keeps great control over all of the floor. The thermostat has a remote sensor inserted into the concrete floor and starts the pump as required to keep the floor temp at 22 degrees.
Very dependable and accurate. It displays the outdoor temp it gets from the internet.
Very dependable and accurate. It displays the outdoor temp it gets from the internet.
Nothing great
Use this App in two locations. Works fine for hydronic floor heating system. Second location it controls Mitsubishi VRF split system with Condair steam humidifiers. Terrible. Connectivity is pathetic. Zones constantly dropped. Slow and inconsistent communication which appears to be at the server level NOT a local WiFi problem. Design could be better as there is no way to tell if humidifier is running. Also use Honeywell TCC app in another location to control forced air system with humidity. Not perfect but better than Watts home for more sophisticated systems. When the Watts app first came out several years ago it was a disaster. It took two years but it was improved. Looks like company has fallen way behind again. Let’s hope it doesn’t take two years to get this app to deliver adequate functionality for anything but the cheapest and most unsophisticated hvac systems.
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No NB
Very cool helpful for remote second home.
Watts Home
Excellent
Many options unavailable
Seems to work. But the font give you access to very much via the app.
Hybrid system records
Please add the capability to trend multiple heat sources separately and show cumulative time “on” for each separately - eg. A gas furnace paired with a ashp.
Thank you
Thank you
Took away features
Not sure what happened but this app completely sucks now and is pretty much useless. Zero customer support response to issues.
What happened?
I no longer have control of my device settings from the app, it tells me I have to go to the device itself. What’s even the point of an app if you have to go to the device itself!? Also, and this is super annoying… the screen in the device no longer goes dark, it stays out all the time with the power button illuminated. What’s the point of a screen timeout or nightlight mode, if the screen stays lit all the time? I had to tape a piece of cardboard over the device because our bathroom doesn’t have a door and the light from the screen is super bright. Neither of these issues were present before so I’m guessing some “update” has made things worse for our unit instead of better.
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Snow melt
I use the app to control a snow melting system with Tekmar
controls. It tells me the temperature and wet or dry status of the driveway. It also lets me start or stop the system and reports the hours of operation. I wish it allowed me to actually adjust the system settings because I live away during the snow months.
controls. It tells me the temperature and wet or dry status of the driveway. It also lets me start or stop the system and reports the hours of operation. I wish it allowed me to actually adjust the system settings because I live away during the snow months.
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