Watts® Home Reviews: Is It Legit?

Customer Experience

Positive experience28.1% of reviews
Neutral12.2% of reviews
Negative experience59.7% of reviews

~ Based on 196 written reviews from the US App Store.

What users say about Watts® Home

Is Watts® Home Safe?

Watts® Home appears safe based on user ratings. AppsHunter Safety Score for Watts® Home is 91/100.

This assessment is based on 4,055 user ratings, with an App Store average of 4.6/5.

Safety Analysis

88.6% of ratings point to a safe experience
4.1% of ratings suggest some concerns
7.3% of ratings point to a risky experience

~ Based on 3,506 App Store ratings for Watts® Home.

Is Watts® Home Legit?

Watts® Home appears to be a legitimate app. AppsHunter Legitimacy Score for Watts® Home is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Effective

Does what it promises to do!

Good afternoon 4 years

No problems after 4 years

Happy wife

Replaced old thermostat with Watts model and now my wife can figure out how to use Warm Floor System. Easy to use!

Awesome

Great app!

Control Master

I’ve been working with Tekmar for over 25 years and I approve of this app.

Reviews

I get asked almost every time I open this app to review it. 😠

Too much work.

So many connected devices have intuitive and easy to use apps. This ain’t one. I’m using it for floor heating.

Once it up and running it’s alright. Not great.

Good Update - Still leaving some on the table though.

So happy that the update has brought in floor temperature (for radiant heat) but why do we not have an outdoor temperature option too yet? Please?

Snowbirds

We are snowbirds and count on Watts to give us accurate data and the capability of adjusting the heat needed to keep the pipes from freezing in the winter. That helps us save money on fuel and gives us peace of mind. Very easy for these seniors to operate.

Stop asking for a review multiple times a day

Stop asking for a review multiple times a day

Hard to use

Hard to use

Stop asking for a review

Stop asking for a review. It is every few days.

Reliable and Functional

Don’t know what I would do without this app. Allows me to manage and monitor my second home’s HVAC seamlessly and effortlessly.

No evening use

This app doesn’t seem to work in the evening. I just get a spinning circle. Then it is back in the morning. Do you turn your server off?

New User

Overall I find it’s a good app but occasional when I want to change a temperature setting I get a notice saying it can’t be done, device error. Fine but which device? The thermostat or the app? It’s annoying and getting to the point of prompting a downgrade in my rating. I’ve tried many things including uninstalling the app rebooting my phone then reinstalling the app. It still comes up with the message
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App is very glitchy

Not a great app.

Hydronic Basement Floor Heating

Keeps great control over all of the floor. The thermostat has a remote sensor inserted into the concrete floor and starts the pump as required to keep the floor temp at 22 degrees.
Very dependable and accurate. It displays the outdoor temp it gets from the internet.

Nothing great

Use this App in two locations. Works fine for hydronic floor heating system. Second location it controls Mitsubishi VRF split system with Condair steam humidifiers. Terrible. Connectivity is pathetic. Zones constantly dropped. Slow and inconsistent communication which appears to be at the server level NOT a local WiFi problem. Design could be better as there is no way to tell if humidifier is running. Also use Honeywell TCC app in another location to control forced air system with humidity. Not perfect but better than Watts home for more sophisticated systems. When the Watts app first came out several years ago it was a disaster. It took two years but it was improved. Looks like company has fallen way behind again. Let’s hope it doesn’t take two years to get this app to deliver adequate functionality for anything but the cheapest and most unsophisticated hvac systems.
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No NB

Very cool helpful for remote second home.

Watts Home

Excellent