Watts® Home vs Luma View
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Watts® Home
Control and monitor your Watts connected home devices remotely. Manage thermostats, snow melting systems, and floor heating with programmable schedules and energy-saving modes. Receive alerts for any issues and access support easily.
- Remote monitoring and control
- Programmable schedules
- Energy-saving modes (Away mode)
- Thermostat and floor heating setpoint adjustments
- Snow melting system control
- Energy usage monitoring and reporting
- Device access sharing
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Use the Watts® Home app to remotely monitor and control all of your Watts connected home solutions from your mobile phone. Watts® Home gives you more functionality and greater control of tekmar Wi-Fi Thermostats, tekmar Wi-Fi Setpoint Controls, tekmar Wi-Fi Snow Melting Controls, and SunTouch SunStat Wi-Fi Floor Heating Thermostats. Features - Watts® Home is compatible with: - tekmar thermostat models 561, 562, 563, 564 and 564B - tekmar setpoint control model 170 - tekmar snow melting control models 670 and 671 - SunTouch thermostat models SunStat Connect, ConnectPlus, and CommandPlus - Remotely monitor and control your Watts connected home solutions - Notifications if there is a problem with any of your Watts connected home solutions - Increase efficiency by accessing all of your properties and devices from one app - Save money with the easy-to-use programmable schedule - Additional savings with Away mode, which conserves energy when properties are not in use - Change thermostat mode, heat and cooling setpoints, fan, relative humidity and floor heating setpoints - Remotely start and or stop your snow melting system - Detailed daily and monthly energy usage monitoring and reporting - Easily share device access with other users - Instant access to customer support and product resources
Luma View
Monitor your security cameras remotely with live HD video streaming, event playback, and recording capabilities. Features include smart event search with object filtering, customizable grid views, and audio support. Manage multiple devices and access your footage anytime, anywhere from your tablet or mobile.
- HD live viewing (single/split screen)
- Synchronized playback (up to 16 channels)
- Smart Event Search (human/vehicle filtering)
- Push notifications for events
- Customizable grid views
- Snapshot and video recording
- Two-way audio support
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The all new Luma View app offers powerful features at your fingertips, allows you check on what matters – anytime, anywhere. Watch live video, user-friendly event search, playback, and save recordings, or take a snapshot all from your tablet or mobile device. • Enjoy HD live viewing of a single or split screen (4, 9, or 16 channels simultaneously) in both portrait and landscape modes with convenient pinch to zoom • Synchronize playback up to 16 channels • User-friendly Smart Event Search with human and vehicle filtering • Push message offer quick overview of latest events • Auto switch between high or standard resolution depending on your remote connection • Customize your grid views for multi-device management – Drag and drop cameras where you’d like them, even across multiple DVRs/NVRs • Easily scan timeline and playback to find recordings and events • Instantly capture snapshots or record videos with a tap of your finger • Add snapshots and video to your photo library for safe keeping or to share with family, friends, or colleagues • Listen or speak to whoever is on the other end (Audio support varies by camera model) • Remotely control pan/tilt/zoom (PTZ) cameras
Screenshots
Verdict
The clearest difference is rating: Watts® Home at 4.6 against Luma View's 2.1. Watts® Home also leads on ratings volume (4.1K vs 8) and update cadence (every 3 months vs every 8 months). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Watts® Home holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: Watts® Home has 4.1K ratings behind it against 8, so its average is the more settled of the two. Written reviews point the same way: 28% of Watts® Home's written reviews are positive against 13% of Luma View's.
Watts® Home ships an update every 3 months, Luma View every 8 months. The most recent releases landed on November 3, 2026 and October 30, 2026 respectively.
| Parameter | Watts® Home | Luma View |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.1K ratings) — better | 2.1 (8 ratings) |
| Positive reviews | 28.1% of reviews — better | 12.9% of reviews |
| Number of ratings | 4.1K — better | 8 |
| Update frequency | Every 3 months — better | Every 8 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.2 | 12.1 — better |
| Further details — not scored | ||
| Size | 187 MB | 104 MB |
| Age rating | 4+ | 4+ |
| Developer | Watts Water Technologies | Wirepath Home Systems, LLC |
Customer experience
Watts® Home
Luma View
User reviews
Watts® Home
From 4.1K App Store ratingsWhat we love
- 🚀 Reliable connectivity
- 👍 Easy to use
- 🔥 Awesome app updates
- 🌡️ Helpful temperature monitoring
Room to improve
- 🐛 Connectivity issues
- 🤯 Frequent sign-outs
- 🤔 Limited functionality
- 🤖 Unstable app performance
Luma View
From 8 App Store ratingsWhat we love
- ✨ Huge improvement over old app
- 👍 User-friendly interface
- 💡 Event snooze function is a home run
- 🚀 Faster and more user-friendly
- 🌟 Waterfall view is great
Room to improve
- 🐛 Crashes on open/launch
- 🐛 Constantly crashing
- 🐛 Unreliable
- 🐛 App changes settings
- 🐛 Completely breaks and won't open
Bugs and requests
Watts® Home
Reported bugs
3 issues- App crashes after updates
- Devices not detected or offline
- Login issues and account problems
Requested features
4 requests- Improved scheduling options
- Integration with smart home platforms
- More detailed sensor data and reporting
- Customizable user interface
Luma View
Reported bugs
75 issues- Crashes on open
- App changes settings
- App breaks and won't open
- Issues with showing recordings or playback
- Misses footage
Show 70 moreShow fewer
- Cannot consistently access recordings
- Continuously quits working on iPhones
- Notifications not working
- Cannot see live feed
- Constantly glitching
- Notifications stop working
- Constantly stops working
- Requires deleting and reinstalling to fix
- Broken on iOS 26
- Crashes on Apple devices
- Clients cannot access cameras
- Needs update for iOS 26
- Always offline
- Reload every time it's used
- Have to uninstall and install every 3 months for alerts
- Crashes before loading screen
- No sound for notifications
- Doesn't always record
- Sound not very clear
- App crashes
- App won't open
- App crashes all the time
- Does not work with iOS 26/iPhone 17 Pro
- Freezes on startup screen and closes
- Can't connect
- Won't launch
- App does not work with latest iOS
- App does not launch
- Incredibly slow
- Periodically crashes
- Intrusion alerts stop working
- Terrible bug for a surveillance system
- Does not work with iOS 26
- Black screen with logo then crashes
- Broken
- Doesn't work at all
- Fails to record notifications
- Doorbell cam issues
- App hasn't worked from the start
- No iPad version
- Difficult to navigate
- Cannot access desired video point
- Always something wrong
- Not very reliable
- App makes cameras useless
- Notifications not working
- App icon notification numbers never reset
- Connection drops every time app is opened
- Fails to connect
- Cannot see cameras
- Monthly connection issues
- Barely functional
- Clunky app
- Cameras disappear for no reason
- Rarely functional
- App skipping
- Freezes for 3-4 seconds
- Opening app and seeing cameras is super slow
- Cameras constantly falling off connection
- Add Favorite Button missing
- Sends motion detection messages but devices offline
- Recent update messed everything up
- Connection failed in June, can't login in July
- Forgot password link not sending email
- New version blows up with 16 channel DVR
- Connection failed half the time
- Needs updating
- Not able to be put on Mac or PC
- Cannot cast to TV
- Cannot view on Mac or PC
Requested features
16 requests- Distinguish between people, animal, car, package
- Facial recognition and saving
- Ability to search by name
- Search with a single word
- Add skip ahead function
Show 11 moreShow fewer
- Add x2 speed option
- Add iPad version
- Add Mac or PC version
- Add ability to cast to TV
- Add Favorite Button
- Add dark mode
- Improve user interface for average user
- Add ability to distinguish between event types (people, animals, cars, packages)
- Implement facial recognition
- Allow searching by name or keyword
- Add x2 playback speed
In-app purchases
Watts® Home
No in-app purchases
Luma View
No in-app purchases
