Unable to use
App requires you to select a free trial, either monthly or annually, but whichever you choose it immediately says, “Payment failed”. It didn’t even run any payment— the buttons don’t function.
Free trial???
Beware. At sign up there was a free trial. I tapped the free trial button. It charged me for the annual cost immediately. Maybe at some point I had used a free trial? I got no warning. The app just chose to ignore the free trial request and charge me. That’s scummy.
Wish I could get my money back
It’s not for me. Not what I was expecting. Should have done the free trial rather than being suckered in by the discount on an annual subscription.
Stolen idea done wrong
This is a completely stolen concept that is presented very inaccurately. You’ve taken an amazing, life changing and saving concept created by some of the most amazing people (whom you don’t even name!) and no one is actually certified in Intuitive Eating and you’ve got diet culture all over it. Feeling very Noom. Concept is great but please leave it to the people who are educated in it and/or created it. Instead of a platform of sharing a wonderful thing to more people you’ve only misguided more people thus turning them off from the one thing that could provide them health & freedom.
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Good but also annoying in a bad way
This app is helpful in a lot of ways, but the thing that ruins it for me is it forces you to do check-in’s choosing favorite lessons every third lesson or so. It is so distracting to have to select a favorite and a most difficult lesson from the last several that I find myself losing the ability to process my thoughts. This would not be a problem if the check-in’s were capable, but they aren’t. It will not let you submit without selecting things and typing in some sort of non-answer. I would seriously like to change the way I relate to food, but I’m being forced to constantly rate and review the material instead.
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Too expensive for very little
While the concept is nice, the pathways are short and there is no more substance to the app. What good is it long term?
UNACCEPTABLE Customer Service Experience
I’m just want to make the buyer to beware: this company has charged me for this app without receiving the free trial as advertised! I contacted them several times to complain and no response. I have proof of their advertising this promotion as well! Contacted Apple and they refuse to give me a refund as well! Completely unprofessional and terrible Customer Service!
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Not fully sold
-Some great features
-Difficult to reflect when ican’t remember some of the answers I gave which is needed to reflect
-when asked how many times a day or week, it doesn't make sense
-Difficult to reflect when ican’t remember some of the answers I gave which is needed to reflect
-when asked how many times a day or week, it doesn't make sense
7 day trial
I was supposed to be in a free 7 day trial, but was charged immediately for the entire year subscription. Couldn’t find any contact information to get help getting a refund. Super annoyed.
Regarding the app itself, it’s pretty basic and simplistic on the content. Wasn’t enough content for me so I decided I didn’t want the annual subscription. Bummed the trial period wasn’t honored.
Regarding the app itself, it’s pretty basic and simplistic on the content. Wasn’t enough content for me so I decided I didn’t want the annual subscription. Bummed the trial period wasn’t honored.
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Not enough content
Two months in, and I am finished reading and reflecting on the lessons provided in the 3 pathways (Mindful Shifts, Body Feels, and Emotional Eats.)
The lessons were good, but I foolishly signed up for a year, and now what? Rehash the same content for the next 10 months? I can find no way to contact anyone at the company to answer my questions. I wish I could get my money back!
The lessons were good, but I foolishly signed up for a year, and now what? Rehash the same content for the next 10 months? I can find no way to contact anyone at the company to answer my questions. I wish I could get my money back!
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Something different, so simple and makes total sense!
Really loving the app so far, they’ve simplified it so well and it all makes sense. Very impressed thus far!!
Codes don’t work
I’m trying to use a valid discount code and it consistently says payment failed error when I didn’t even get to payment option? No response from app as to why?
Enjoyed til tech issues
App began glitching in different ways and since couldn’t find anyone to reach out to for help I’ve ended my subscription. If issues get resolved and I’m contacted I’d love to continue using.
Finally what I needed
For me a whole new approach to a “healthier” body. What I didn’t know was how much I needed to change my mindset and how I truly felt about my body. This app guides you through that and in such a gentle positive way. Can’t wait to continue my journey on this app.
Want to love but needs bug fixes
I like the UI feel and content of this app.
It’s just really glitchy. My sessions sometimes don’t save after completion or they restart. The “next session” countdown gets stuck at “next session starts in … 1 second.”
Once you scroll a few slides into a previous session, you have to scroll back out (sometimes many swipes). The quick view cuts off text.
I think the intention is great, the themes are great, the design is soothing and pleasing. The app really needs some bug fixes and navigation UX work.
It’s just really glitchy. My sessions sometimes don’t save after completion or they restart. The “next session” countdown gets stuck at “next session starts in … 1 second.”
Once you scroll a few slides into a previous session, you have to scroll back out (sometimes many swipes). The quick view cuts off text.
I think the intention is great, the themes are great, the design is soothing and pleasing. The app really needs some bug fixes and navigation UX work.
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App stopped loading new content
I was excited to try this app and signed up for the free trial. After about ten days, I had completed the sessions in the first three pathways that it assigned me, but no new content was available after that. After a few days of checking with no further updates, I finally just canceled the trial.
No way in, or out
I can’t log into the app because I can’t recall my password, and there’s no place to change or recover my password. So I can’t see if I’m being charged for a subscription, and I can’t use the app. Seriously, it’s freakin 2024 — there’s no excuse for no having a way to recover a forgotten password!
Would love to love this
Great content but glitchy like everyone said AND - there’s typos. I can’t help but question the validity of a platform (who’s in charge? Who’s reviewing?) when there’s incorrect spelling/grammar. It was going along smoothly, I was doing daily lessons for 6 days and really liked it. Then it just stopped. No more lessons. The tabs just say “pathway complete!” For the last 3 days. Frustrating because I’m PAYING for this. I’ve emailed Way twice AND messaged on instagram and can’t get a response. Close to cancellation if no one responds and it’s too bad, because this app has potential!
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Love this. Super helpful for my journey!
Will be using Way for a long time. Huge fan!
So glitchy
I was recommended this app by my Dr. Unfortunately, its just not user friendly and so glitchy. I’ve had to close out of the app so many times du to pages just stuck or repeating themselves. I’ve uninstalled and reinstalled and that didn’t help. I’m not getting much out of this being as the daily sessions are so short but I spend most of that time navigating glitches. The concept is great, it’s just the app is not fully functional. I have an iPhone 13 by the way. I’m canceling my subscription for now. Maybe in the future if the developer gets the bugs taken care of, I’ll be back
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