WE ENERGIES
Love the app. Lets you check outages, Report outages, as well as bill payments and usage
Your app is broken
App requires an update to use it but won’t let me update.
This is terrible and needs to be addressed immediately.
Terrible
This is terrible and needs to be addressed immediately.
Terrible
We Energies App does not work after recent update
After downloading the most recent required update I've found that no matter what I try I cannot access the app, even after updating the app it just continues to say “Update Required”….”A new version of the app is available. To improve your experience , please update the app to continue using it”. For context I have an IPhone X. Alternatively I can login to the We Energies website in my browser and pay that way, though it’s slightly more inconvenient and I preferred the app which worked fine before. Overall I’m disappointed in this app seeing as I can longer use it, and I’m a bit perturbed at the We Energies IT team for creating this issue especially given that it’s been over a month now without any fix.
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iPad no longer usable
You updated the app but now it is no longer functional on my iPad. Not a very helpful upgrade if you ask me.
Well Designed App
The WE Energies app is very convenient, easy to use, and I would recommend it for any WE Energies customer who wants to simplify their bill payments and other interactions with their utilities provider
App doesn’t work after update
Fix your broken app, ridiculous.
App
The app is functional simple easy to use
A Complete App
We live in a rural area of the UP & most all information I need I get in the palm of my hand. I can pay my bill with a couple of clicks from the app, I can monitor the outages in our area, and I can report an outage if we have one. My only complaint is that there was a widespread intentional power outage for some upgrades to the infrastructure. I got no notification ahead of time. Had it not been for my neighbor telling me I would not have known of the outage. Minor inconvenience. We turned on our portable generator for about three hours, and there was minor inconvenience.
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Not grateful
Give discount
New app
Thanks for making ti impossible to pay my bill online. The was the only way I paid my bill. Screw you guys
Outrage
My neighbor outraged is worst year by year. Is this United States, I came from country side no electricity now I feel I back in there.
Trouble in Time
The mandatory update was awkward at best. WE Energies could have easily provided instructions and what to expect. For me the update finally worked but only after creative troubleshooting. Customers complying should get a credit for our time.
They will leave your house without gas to change out a meter.
Went on vacation and was called to be told my meter was replaced and my gas was turned off. No furnace, hot water or dryer until it was turned back on.
I had to call a service tech to turn these appliances back on.
No notice or nothing. THEY DO NOT CARE!
I had to call a service tech to turn these appliances back on.
No notice or nothing. THEY DO NOT CARE!
Gas and electric
I’m happy that I have Wii energy. They’ve been very good. The only problem is they gotta bring down their electric in gas. People are paying way too high. For this service, please bring it down way way down.
Doesn’t Even Work
Of course they had to break what wasn’t broken
Not a good update
After updating app does not work not a great experience ride
New app won’t load
Updated the app because they told me to. Now it doesn’t open.
Joel H
Your new app doesn’t work. When I try to log in I get an error message. Thanks for breaking something that was working just fine.
Updated app won’t open after I sign in
After I sign in all I get is a spinning circle on a white screen.
I can’t get any further into the app.
Is anyone else having this problem??
I can’t get any further into the app.
Is anyone else having this problem??
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