Pay
It would be nice if we could still pay extra on our bill. When we have a little more money we want to pay more to help
Great idea to pay bills
Very convenient
Complete
Iam so disappointed that when I updated my app I couldn’t open
Amazing
Super helpful. Makes payment and bill history so much easier to access
We online
I’m really glad I can pay my bill online but everything else is incredibly hard to navigate and if you have a question nobody in AI knows what the answer is you have to call the next day and pray the wait time isn’t over an hour or two. If you take a callback feel lucky if you ever get one because I haven’t. I also don’t like that there’s no actual WE locations to go to.
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We energy
Fast, easy and very organized. I love it
A great app
Very user friendly, easy to navigate.
Will NOT update
Per a previous review, I also can not update. Your utility keeps raising the rates.. how about utilizing some of that update to your I.T. team!
Convenient
This app maneuver and conveniently shows everything I need. Five stars would recommend.
Best Option Ever!
The minute my bill drops I am able to pay immediately online. I love this option!
Dollar Limit Alert is not working
Dollar Limit Alert is not working as it’s supposed to anymore for months now.
WE’s purposely leaving customers in the dark about their usage so they can spring huge surprise bills on people during high usage times of the year. Greedy and purposely trying to get people in financial problems.
WE’s purposely leaving customers in the dark about their usage so they can spring huge surprise bills on people during high usage times of the year. Greedy and purposely trying to get people in financial problems.
This place sucks
Takes forever to come fix outages my lights been off for 2 days it’s hot as hell outside and they haven’t even scheduled a crew to come out yes .
WE ENERGIES
Love the app. Lets you check outages, Report outages, as well as bill payments and usage
Your app is broken
App requires an update to use it but won’t let me update.
This is terrible and needs to be addressed immediately.
Terrible
This is terrible and needs to be addressed immediately.
Terrible
We Energies App does not work after recent update
After downloading the most recent required update I've found that no matter what I try I cannot access the app, even after updating the app it just continues to say “Update Required”….”A new version of the app is available. To improve your experience , please update the app to continue using it”. For context I have an IPhone X. Alternatively I can login to the We Energies website in my browser and pay that way, though it’s slightly more inconvenient and I preferred the app which worked fine before. Overall I’m disappointed in this app seeing as I can longer use it, and I’m a bit perturbed at the We Energies IT team for creating this issue especially given that it’s been over a month now without any fix.
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iPad no longer usable
You updated the app but now it is no longer functional on my iPad. Not a very helpful upgrade if you ask me.
Well Designed App
The WE Energies app is very convenient, easy to use, and I would recommend it for any WE Energies customer who wants to simplify their bill payments and other interactions with their utilities provider
App doesn’t work after update
Fix your broken app, ridiculous.
App
The app is functional simple easy to use
A Complete App
We live in a rural area of the UP & most all information I need I get in the palm of my hand. I can pay my bill with a couple of clicks from the app, I can monitor the outages in our area, and I can report an outage if we have one. My only complaint is that there was a widespread intentional power outage for some upgrades to the infrastructure. I got no notification ahead of time. Had it not been for my neighbor telling me I would not have known of the outage. Minor inconvenience. We turned on our portable generator for about three hours, and there was minor inconvenience.
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