Latest update
After the latest update the app no longer lets me log in. Neither through Face ID or password. I know my password is correct because I can get into the website. Even so, if I try to reset my password I get a message that says “something went wrong” which is not very helpful.
Horrible Company and App
Avoid at all cost. Just look into account fees and their ridiculous cancel methods
Nice features but slow
Functionality and features are nice, but data feed is slow to respond.
App has stopped working
The app has stopped working and will not allow you to login or connect at all. I attempted to contact your customer service team and they are lost as well. Hopefully a bad review here will get some traction.
Funds transfer
Funds take super long to show after deposited and don
Real hard to transfer money
Bbb
SCAM APP
I am moving my money out because the app and website are the worst. Slow and outdated. Now, they have taken $25 from me to transfer my money. DO NOT USE THEM IF AT ALL POSSIBLE!
Terrible App
I am moving my money out because the app and website are the worst. Slow and outdated.
Terribly slow
Get with the times people. Horrible experience.
Add bank account
Not clear where to add a personal bank account to make additional contributions and selecting various tabs are extremely slow to open
Bad Experience
This has been a terrible experience. Adding my bank account has been extremely frustrating. I still can’t get reimbursed for my expenses because it says my direct deposit is not set up but it is. I would not recommend this app
Worse company ever
Can’t get my funds back from them. I just keep getting the go around. Company does not show forms to get my money out. Reoccurring monthly fee to drain my account. Theft all In one! Don’t get this company.
App Error
Have tried 3x calling to find out why App opens with an Error message, and shows “I do mot have any accounts yet”. Now have to send them screen shots of the issue.
My HSA was working fine, but by them switching us over to WealthCare, new cards, new App - I’ve wasted a couple hrs getting it all to work again.
App displays most other info, just not my account, so it is not functional to me, so I would rate it “0”, if that was a choice - and I see the majority of ratings are “1”, so I’m not alone.
This is financials for health care - so you would think it would be tip-top.
BTW - I went the App route & was able to get this far, after following their directions to log-on from my PC did not work. ML
My HSA was working fine, but by them switching us over to WealthCare, new cards, new App - I’ve wasted a couple hrs getting it all to work again.
App displays most other info, just not my account, so it is not functional to me, so I would rate it “0”, if that was a choice - and I see the majority of ratings are “1”, so I’m not alone.
This is financials for health care - so you would think it would be tip-top.
BTW - I went the App route & was able to get this far, after following their directions to log-on from my PC did not work. ML
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Full of ERRORS
I cannot access/do anything with my account. This app has become useless! Please fix!
Fix Your Error Message
App continues to throw "An unknown error occured, please try again later". Documented on 4-5-22 and now it's 4-7-22
Not a lot of confidence in your app!
Not a lot of confidence in your app!
Crap
This app will ever let me login. I reset my pw four times and nothing. I give up.
App has some problems
I have called about this already; I had a payment to a doctor approved yet the app shows “pending review” which is defined on the app as needing a receipt submitted. On the website it shows approved which customer service says is correct plus they said there’s no need to submit receipts. There’s no way to upload a document anyway, and you can’t email to them only phone call. It shows an option for text notifications but it won’t let me select it.
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Super apps ever I seen
It is super fast and make easy to manage a lots of thing. Thank you !!
Awesome!!!!!!
Finally an application that lets me view my balances and transactions on the "go".
When can I use the app to submit.
When can I use the app to submit.
