Get this if you hate controlling your EV charge
However, often shifts charge start late enough that it won’t reach your target charge before it’s time to leave for work.
Worst: do you need to charge to 100% for a road trip? Good luck! No app setting to override charge start, and they hijack your charger itself so you can’t override there either. You have to google and send a text to some random number in the cloud and pray.
This was a decent idea, but for the pittance in rebate they provide from utility, totally not worth the hassle caused by the terrible decisions in designing this system.
Response from developer
Hi Yesq, thank you for writing in about your charge starting late. We know it's incredibly frustrating when your car is under-charged. We are working on a couple solutions for such times. You are right that currently you can text "more" if you need more charge or "charge now" if you want to override the schedule. You can also press "Charge Now" in your app dashboard to override charging for an upcoming road trip. However those aren't enough and we would love to talk to you about the other changes we're planning to improve this experience. If interested, you can grab time with our product team here: https://calendar.app.google/yeCBBXXQGoTMLsY19
Rarely functional
Response from developer
Hi Steve, we’re sorry to hear that the Charge Now button wasn't working as expected. We are currently looking into why your charger's plug status wasn't being quickly reflected in app. If you'd like to dig in so we can resolve this faster, you can grab time with our product team here https://calendar.app.google/yeCBBXXQGoTMLsY19 or contact support@weavegrid.com.
This APP does not work for Tesla
Response from developer
Hi Qcao, we’re sorry to hear that Smart Charging isn't working as expected. Teslas are readily supported, so we’d like to work directly with you to understand what’s preventing Smart Charging from working in your case. Please book time to talk with us here https://calendar.app.google/yeCBBXXQGoTMLsY19 or contact support@weavegrid.com so we can take a look at your account and with personalized troubleshooting.
Not useful
Response from developer
Hi Rdogno, thank you for the detailed feedback. We’re sorry the app is creating confusion rather than giving you confidence that charging is working as expected. You’ve called out several areas of the experience that need to be clearer including latency issues with the charger connection, more in-app controls rather than having to use text, and clarity on how Smart Charging is calculated and displayed in your charging history. We understand your frustration and are actively working to improve these experiences. In the meantime, if you are concerned about whether your charging is being recorded correctly for your utility program, please book time to talk here https://calendar.app.google/yeCBBXXQGoTMLsY19 or contact support@weavegrid.com so we can take a look at your account directly.
The whole thing is limited and problematic
Response from developer
Hi J.Val, thank you for this feedback. We are sorry for these frustrations and will work to improve the experience for future users. Luckily we do offer ways of overriding our charging schedules either by hitting "Charge now" on your web or mobile dashboard or texting "Charge now" in your WeaveGrid SMS thread. We have notified ChargePoint of our desire to have their app also enable overrides. You're right that our smart schedules may schedule for any time from when you plug in to your departure time. They are set to optimize first for your vehicle readiness and low cost, and secondarily to charge at the best times for the grid. That often means that charging will delay and start very early in the morning when energy is cheapest and most abundant. If you would like to chat with us feel free to book time here https://calendar.app.google/yeCBBXXQGoTMLsY19 or contact support@weavegrid and we'd be happy to help.
