Waste of money
This app is complete garbage. The free trial is more useful than the actual product. The features are limited, the quality is poor, and it's definitely not worth the subscription price. I accidentally got charged after the trial and couldn't get a refund. Save your money and look elsewhere.
Meh
It was great until it wasn’t, I’m glad I was able to realize before the trial version expired, i worked so hard on my chart, went back to it and it was completely ruined, every table had 100 chairs instead of 8! There were lots of glitches.
Has potential but glitchy
I regret paying for this app because I’m confident there are much better options out there. The biggest issue is how glitchy it is. I’ve deleted tables and centerpieces at least 20–30 times, and they keep reappearing on their own. On top of that, the app constantly rearranges my table layouts without any input, which makes it nearly impossible to maintain an organized setup.
The guest list feature has potential, but it creates more problems than it solves. When building a seating chart, it duplicates guests—so you end up with two or three of the same person at one table. Even worse, if you group a guest with their plus one, it can remove the original name entirely and replace it with the plus one’s name.
Overall, this app creates more work instead of saving time. It’s frustrating and unreliable.
The guest list feature has potential, but it creates more problems than it solves. When building a seating chart, it duplicates guests—so you end up with two or three of the same person at one table. Even worse, if you group a guest with their plus one, it can remove the original name entirely and replace it with the plus one’s name.
Overall, this app creates more work instead of saving time. It’s frustrating and unreliable.
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This is a horrible app with a terrible interface. Would give zero stars if could - and yes, it is updated.
Really helpful
I use this whilst planning seating arrangements for events I organise. I have not subscribed and it is basic. I would love my boss to subscribe so I could use even more tools for planning. I live in eternal hope 😊
Easy to use
Really happy that this is so easy to figure out and use.
Response from developer
Thank you so much!
Big help
Seating chart is great help seating friends, family, guests in convenient, comfortable interaction to make sure your event becomes lasting success
Response from developer
Thank you so much!
Absurd
Notify people if it’s going to cost to have more than a micro event
Absolutely made planning easier
I am definitely glad that I had this app!
There are a few things that I did not have time to figure out, so having basic instructions would be nice. There were a couple of times that it seemed to glitch when I opened up the program and it looked like I had lost all my data, but I didn’t. It just takes a minute to load.
I would definitely recommend, because it is very easy to switch people from one table to another if you have last-minute guests respond.
There are a few things that I did not have time to figure out, so having basic instructions would be nice. There were a couple of times that it seemed to glitch when I opened up the program and it looked like I had lost all my data, but I didn’t. It just takes a minute to load.
I would definitely recommend, because it is very easy to switch people from one table to another if you have last-minute guests respond.
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Response from developer
Really appreciate the comment and feedback! Thank you
Not free, features are behind a paywall
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Disappointed in Customer Services
I have used seat puzzle on numerous occasions for events here and there but on May 8, 2025 on my Mac book I was prompted to resubscribe in order to add elements to one of my saved floor plans.
There was a promotion listed at $11/month in order to get me to resubscribe to the platform, which I decided to do based on that monthly price. As I proceeded to make the purchase I was then Notified that I was charged at an annual rate of $130/yr.
I have attempted to resolve the issue via the App Store but my refund request has been denied. I submitted for an appeal and my request was still denied. I emailed the customer service email for seat puzzle and have yet to receive any feedback since 5/11/25.
I understand subscription based services make money on the subscriptions especially the annual ones but the fact that I have not heard anything from the company since they misled me to subscribe annually speaks volumes.
I would appreciate it if someone could respond to my concerns but I have low expectations out of this scamming company.
There was a promotion listed at $11/month in order to get me to resubscribe to the platform, which I decided to do based on that monthly price. As I proceeded to make the purchase I was then Notified that I was charged at an annual rate of $130/yr.
I have attempted to resolve the issue via the App Store but my refund request has been denied. I submitted for an appeal and my request was still denied. I emailed the customer service email for seat puzzle and have yet to receive any feedback since 5/11/25.
I understand subscription based services make money on the subscriptions especially the annual ones but the fact that I have not heard anything from the company since they misled me to subscribe annually speaks volumes.
I would appreciate it if someone could respond to my concerns but I have low expectations out of this scamming company.
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Used free trial but charged for the year
I signed up for a free trial for three days and decided I didn’t want to continue use, so I cancelled my subscription while I was still in the free trial. Later that same day I was charged the $69.99 for a year subscription! I disputed the charge and it was deemed not eligible for a refund. Now I have to hope I can get my bank to help me. As far as how the app itself worked, it wasn’t terrible but I only used it for an hour and in that short time I did very little. I don’t like that the “undo” option seems to forget some of what you’ve done. For instance if you move a bunch of people around and decide to undo those moves, it might put people back where they were and start deleting some names. I wish I would have just stuck to creating tables in Excel so I didn’t have to have potentially given up $70 for a useless hour experience
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Reinste Abzocke
Ich habe mir die 3 Tage Probeversion geholt, um zu gucken wie es funktioniert. Leider nach einem Tag schon gemerkt, dass die App nicht sonderlich gut funktioniert und aus Frustration App geschlossen und nicht noch einmal daran gedacht. Jetzt wurde leider die Pro Version abgebucht und ich habe 80€ für eine App bezahlt, die absolut nicht funktioniert. Wenn man Sachen antippt, reagiert es nicht. Es verschiebt ständig Sachen, die man nicht angetippt hat. Man kann nichts ausmessen und Maße zwischen Abständen werden meistens nicht angezeigt.
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Paid app
Let’s you place 4 items only. Waste.
Kostet
Leider nicht kostenlos, wer braucht denn ein Monatsabo für so eine App?! Direkt wieder gelöscht
Response from developer
Vielen Dank für das Feedback. Unsere Preise sind flexibel, um Leuten entgegenzukommen, die zu unterschiedlichen Zeitpunkten vor ihrem Hochzeitstermin mit der Planung beginnen. Schade, dass Sie uns nicht öfter eine Chance gegeben haben.
Don't bother wasting your time
This is unuseable and a complete waste of time. Convoluted and unexplained process flows and you want to charge £10 a month? Having an absolute laugh!
Super Easy Program!
Great program! Completly fullfilled all my reception planning needs. I had a question and received a super fast helpful response!
Response from developer
Thank you so much!
INSTRUCTIONS
THERE NEEDS TO BE BETTER INSTRUCTION ON HOW TO USE IT. but over all its great. the costomer service is excellent and always gets back tome quickly. I wanted to add some things and they did. I just have difficulty dragging and make the size right and making a template. Mainly user error I am sure.
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Response from developer
Thanks for the feedback, we've since added a help center and more instructions throughout the app, but could always do better!
Ottimo programma
Ottimo programma per chi deve organizzare una ceriomonia ed ha bisogno di far sapere al ristoratore la disposizione delle persone per i segna posti.
Too expensive and lacks customization
I read several reviews mentioning that you cannot rotate tables to angles other than 90. I also saw the app owner responding to use two fingers like in maps. But it doesn’t work for me. It will zoom in and out, select and unselect. But I absolutely cannot rotate a table. I also can’t choose where I want seats at a table. For example if I am butting the short side of a rectangular table against another to create a really large rectangle (family style dining), I can’t configure the seating to match. I didn’t even bother with the other features as I have them free in several apps. And I’m definitely not paying so much for this! I can use paint for free on my computer - and actually be able to rotate the tables!!
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Response from developer
Hey, thanks for the feedback. If you tap a table, there's a rotation field where you can type in whatever angle you want it rotated in degrees. The quick rotate button at the top does just do 90 degrees at a time. For seating customization, have you tried the "Fixed option"? It lets you say exactly how many seats go on each side of a table instead of the seats being placed evenly around.
