Wellby Financial User Reviews

Wellby Financial
Wellby Financial
JSC Federal Credit Union

Customer Experience

Positive experience51.0% of reviews
Neutral4.0% of reviews
Negative experience45.0% of reviews

~ Based on 151 written reviews from the US App Store.

What users say

Is Wellby Financial Safe?

Wellby Financial appears safe based on user ratings. AppsHunter Safety Score for Wellby Financial is 94/100.

This assessment is based on 10,844 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.1% of ratings point to a safe experience
1.9% of ratings suggest some concerns
4.0% of ratings point to a risky experience

~ Based on 10,844 App Store ratings for Wellby Financial.

Is Wellby Financial Legit?

Wellby Financial appears to be a legitimate app. AppsHunter Legitimacy Score for Wellby Financial is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Carlitos

Best Bank to do business

Best Credit Union Ever

This is by far the best credit union ever. I’ve bank with several other banking institutions and other credit unions but this is the best. Friendly customer service and they make you feel like family. You should stop by and join Wellby trust me you won’t regret it.

Ease of operation

It is very easy to use the App. It is easy to understand , prompts are clear and very fast response time !! I like the App very much :: 5 stars for Performance

Wellby Financial

Started out as JSC credit union it is our family bank and it is not only a credit union and bank. It is a company that strives to improve your financial situation. and also happy just being a bank they can help you with anything from CDs. to checking and savings and even annuities have been an asset in our family give them a try. You will be happy that you made the decision.
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Awesome

So convenient

Pop up “survey” freezes transactions needing restart

Foolish design

All around awesome!

This credit union has been phenomenal for my car refinancing and HELOC loan. Wished they had branches closer to my city but they have been outstanding and professional on my major transactions. On point credit union.

Worst financial institution

They are a bunch of scammers and crooks

My favorite bank app, Easy to see why.

The fact that is naturally dark is amazing. Every other bank app is blinding. Not only does it make it easier to navigate, but the tiny font that helps you figure out your own problems and navigate the app is actually visible. Instead of red letters your brain wants to ignore, it’s not only kind to my eyes but has helped me organize my pockets as well. Thank you.
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The Easiest App to use

I’ve had a great experience with Wellby. Their app is incredibly easy to use and makes managing my accounts quick and convenient. Whether I’m checking my balance, transferring money, or paying bills, everything is simple and works smoothly. It really makes banking a lot easier.

On top of that, every time I’ve visited a branch, the staff has been friendly, welcoming, and genuinely helpful. They take the time to answer questions and make sure you have everything you need. It’s refreshing to find a bank that combines great technology with excellent customer service. I definitely recommend Wellby to anyone looking for an easy, hassle-free banking experience.
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great

ive gotten AMAZING banking services with this bank.

Love Wellby

Very easy to navigate and easy to get help if needed!

Again

I’ve been trying to pay my truck note since May 30th. I was forced to do the latest update. Since then, the app has been stuck on ;“completing app undated”..This is the 2nd time this happened. I shouldn’t have to go through all this to pay my vehicle note.

Terrible!

Always updating this app and then never works! Hate it!

Great Credit Union

My wife has been a customer for a while. I just joined and I am very impressed with the ease of use and the quickness of transactions.

Update bugged

The forced update ended up with just a purple screen that goes no where. Cannot access accounts or anything

Requires IOS 18.4 to Update

I love the Wellby app, but have zero desire to upgrade my IOS to 18+. It’s sad that I cannot update or use the app without this version.

Online version sucks

This new version is horrible. I can’t see my balances and I can’t download it on my

phone. I’m actually stuck without anyway of getting money right now!!

Information not updating

My account hasn’t updated in 3 months. “Error Updating Details”

The Best in Every Way

The bank is the best because of the people who work there. The services are top notch. Previously I was a customer of Hometown Bank since its beginning. I left because it stopped felling like a family. The Alvin Welby branch feels like family . Thank you

Response from developer

Doc, thank you for your thoughtful 5-star review! It means so much to hear that our Alvin team has made you feel like family. Building lasting relationships and providing exceptional service are at the heart of what we do, and we're honored that you've chosen Wellby Financial. Thank you for your membership and for sharing your experience. We look forward to serving you for many years to come!