Wellby Financial User Reviews

Wellby Financial
Wellby Financial
JSC Federal Credit Union

What users say

Top reviews

great

ive gotten AMAZING banking services with this bank.

Love Wellby

Very easy to navigate and easy to get help if needed!

Again

I’ve been trying to pay my truck note since May 30th. I was forced to do the latest update. Since then, the app has been stuck on ;“completing app undated”..This is the 2nd time this happened. I shouldn’t have to go through all this to pay my vehicle note.

Terrible!

Always updating this app and then never works! Hate it!

Great Credit Union

My wife has been a customer for a while. I just joined and I am very impressed with the ease of use and the quickness of transactions.

Update bugged

The forced update ended up with just a purple screen that goes no where. Cannot access accounts or anything

Requires IOS 18.4 to Update

I love the Wellby app, but have zero desire to upgrade my IOS to 18+. It’s sad that I cannot update or use the app without this version.

Online version sucks

This new version is horrible. I can’t see my balances and I can’t download it on my

phone. I’m actually stuck without anyway of getting money right now!!

Information not updating

My account hasn’t updated in 3 months. “Error Updating Details”

The Best in Every Way

The bank is the best because of the people who work there. The services are top notch. Previously I was a customer of Hometown Bank since its beginning. I left because it stopped felling like a family. The Alvin Welby branch feels like family . Thank you

Response from developer

Doc, thank you for your thoughtful 5-star review! It means so much to hear that our Alvin team has made you feel like family. Building lasting relationships and providing exceptional service are at the heart of what we do, and we're honored that you've chosen Wellby Financial. Thank you for your membership and for sharing your experience. We look forward to serving you for many years to come!

App not fully loading

App will not fully load, unusable

Park place branch

I love banking at Wellby! I love how helpful and caring the staff is and so very informational. They make sure they give you the knowledge you need to make banking with them so much easier with no hassle or misunderstanding. Thank you, Wellby Financial Parkplace branch Houston, Texas. ❤️

Good!

Welby app has improved a lot and I enjoy banking with them. Especially since they do not charge to open a savings or checking.

TC

I like the TC office..
Every one is nice and Professional

Difficult

Very difficult to change payee.

Top Service Bank

Been with JSC FCU/Wellby Financial for over 20 years. They’re convenient and reliable. Always responsive to member needs.

Please fix keeps crashing

I just logged in but it keeps crashing every time it asks if I want to have Face ID

Great place to bank

I have had an account with this institution for my entire life. My father opened this account when he was building the space shuttles. I have worked for the CU while I was in the US Army Reserves and afterwards. I feel this CU is a part of me.

Very pleased

I really feel like WELLBY Financial is very committed to their customers, so glad I stayed after JSC👍

Bug in member to member transfer

Paste a value into the amount does not trigger the ungraying of next button. Had to delete and re-add the the last character for it to allow me to press Next button.