Great Concept, Weak Database and Inaccurate Estimates
Response from developer
Hi EnableAbe, sorry to hear you had a bad experience with our app. If you're referring to our barcode database, it has a 98% positive hit rate for US barcodes. For generic meals and dishes, the AI will make an estimation to its best abilities. It would be helpful if you could share which foods it got wrong and we can help resolve it. Feel free to contact us at support@welling.ai
Great!
Response from developer
Glad to hear you like it!
150 a year
Response from developer
Hi, you do not have to pay. There is a 7 day free trial with no charge at all. You can try it for free and see if you like it. Only if you decide to continue you will be charged. Hope that helps.
Extremely Disao
I was excited about finding a nutrition app where I could chat both to make it easier to track my nutrition vs. goals and to dive deeper into some of the metrics and how to improve.
The first issue is that the app kept forgetting things already outlined. This memory fade cost a lot of time because I had to keep repeating myself.
Second, there was an issue where repeatedly it would simply reply with something like “Sorry I can’t find the food you are trying to adjust,” even though I wasn’t trying to adjust anything. I would then just reply “focus” and it would get back on track.
These kind of repeated inputs are what drove the final thing that put me off this product. I was trying to work through how to lower my sodium and all of a sudden I got a message “You have reached your limit of 200 chats for the day.” Mind you there was no warning, nothing I saw when I signed up ever mentioned a limit. This was my first day with the app, and I spent a lot of effort trying to figure out how best to communicate with it, and digging into a lot of questions, but probably half of my chats were trying to get it to correct when it had memory fade or glitched.
Overall, even within the core product there are big problems. It was significantly off in calculating nutrition from a photo I uploaded. Other times even when I gave it a specific brand of something I ate, it miscalculated the nutritional info.
Overall, like a lot of AI tools this one was clearly rushed to production before it was ready
Response from developer
Hi Burg, sorry to hear you had a bad experience with the app. These are not common issues and we would love to help resolve them. Feel free to reach out to support@welling.ai and the team will have a look at it.
