WellReceived

WellReceived

24/7 Medical Reception Service

288 ratings
3 reviews
Free

Details

  • Released
  • Updated
  • November 11, 2020
  • July 2, 2026

Features

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About

Manage patient communications and team collaboration seamlessly. Access messages, call recordings, and contact information securely. Stay informed with real-time, HIPAA-compliant notifications.

Real-time patient messages
Call recording access
Team chat and collaboration
HIPAA-compliant notifications
Patient and team contact info
Message notes
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What's New in WellReceived

8.22.0

July 2, 2026

Bug fixes and improvements

User reviews

MD

On call overnight
Unable to get login access
Didn’t receive call or message in timely fashion 2 out of 3 times
Misspelled last name of patient once
Didn’t provide all of useful info the one time they did call

Excellent service

Excellent service

Refresh and notify

I would give this a 5 if only it did a few other things better:
It often does not refresh itself. You need to completely close out the application and restart it to see new messages.

It would also be nice if it count as texting an email does of how many messages for unread and in your box.

Developer apps

FAQ

What does the WellReceived app do?

The WellReceived app provides a 24/7 medical reception service, allowing users to manage patient communications and team collaboration. It offers real-time access to patient messages, call recordings, contact information, and secure team chat.

Is the WellReceived app HIPAA compliant?

Yes, the WellReceived app is designed to be HIPAA-compliant, ensuring that patient health information is securely protected. All messages and data handled within the app adhere to HIPAA regulations.

How do I use the WellReceived app?

To use the WellReceived app, you will need an active WellReceived plan. Once subscribed, you can log in to view inbound messages, access contact details, receive real-time notifications, add notes to messages, and chat with your team.

What are the key features of WellReceived?

Key features include viewing messages from medical receptionists, accessing patient and team contact information, receiving real-time HIPAA-compliant notifications, adding notes to messages, and collaborating with your team via chat.

Is there a cost to use the WellReceived app?

Yes, a WellReceived plan is required to use the app. The app itself does not have separate in-app purchases or ads, but access is contingent on an active subscription plan.