WellReceived vs Cognisent 2.0

Patient communication at your fingertips. Stay up to date with real-time access to patient messages, listen to call recordings, and chat with your team. Rest assured that patient health information is secure with the HIPAA-compliant WellReceived app. With the WellReceived app you can: • View inbound messages collected by your team of real medical receptionists. • Access contact information for patients and your team. • Get real-time, HIPAA-compliant notifications. • Add notes to messages for your team to view. • Collaborate with your team via Chat. • Rest assured patient data is protected. All messages are HIPAA-compliant. A WellReceived plan is required to use this app.

New message push with customizable alert modes. • Protocol based escalation for follow-up of unread messages. • Secure chat functionality amongst your team members • Set Reminders for any follow-up tasks • Forward any message to someone else. • Return or return/record calls from the app and mask your number on caller ID. • Comments and callbacks logged with the time and duration of the call. • Messages reside on our secure datacenter with user name and password protection. • Use biometrics for authentication • Complete documentation from message origination to call back. • All message data is saved and available on the secure customer Web Portal. • Contact your dedicated Customer Service within the app.